Furniture Village - Leicester Reviews 

3,322
TrustScore 5 out of 5

4.8

Fosse Park South, LE19 1UT Leicester, England, GB


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Rated 5 out of 5 stars

Lovely experience in the shop yesterday ordering a new sofa. Felt completely relaxed and wasn't immediately jumped on by a salesperson. When a gentleman did approach, Shak, he was very polite. Sha... See more

Rated 5 out of 5 stars

We had a fantastic experience at Furniture Village. A huge part of this was due to Shak, who was extremely attentive and knowledgeable. Shak gave us excellent, useful advice and never rushed us into m... See more

Rated 5 out of 5 stars

Thanks to Shak for his exceptional customer service service! Because of how well he treated us and was patient with us when we purchased our mattress, we returned to buy our dining table with him too.... See more

Rated 5 out of 5 stars

Manish was friendly, knowledgable, with no pressure sales. Explained the sales process simply and did his best to ensure I left the showroom a fully satisfied customer. Will definitely return for my... See more


Company details

  1. #68 of 395 best companies in Home Furniture Shop

Contact info

  • Fosse Park South, LE19 1UT, Leicester, England, United Kingdom

  • 0116 497 2120

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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4.8

All reviews

(3,322)

65,147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Its was professionally beautiful

Its was professionally beautiful.
All the pieces arrived at the said time and in perfect condition of what I ordered.
Am really impressed by your services including those of the staff that all came to assemble them.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service with a smile

Very happy. Our sales advisor was Mo, a very lovely gentlemen. No pressure just advice when you need it with a smile. Reasonable prices, drinks and cookies what else could you want ? Will definitely return - all the other sales advisors seemed friendly and smiley. Felt at ease from the moment we walked in.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service from Tony and Shak

Tony the Sales Manager at Fosse Park Leicester really went above and beyond and helped us work out our floor plans, he took his time to make us understand what was right for us, Shak helped us pick the correct sofas and dining table and chairs gave great customer service and explained the benefit and features, these guys where great from start to finish!

We do really recommend these guys they are great asset to the company!

Oh and they offered us some fresh tasty cookies and a coffee 👌🏽

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Bed and mattered

Served by Ash. Our experience was great, Ash was so helpful and explained what we needed. The cookies were delicious 😊 we will be visiting again

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Shak was so helpful with picking my…

Shak was so helpful with picking my dining table. Shak was very patient, listened to exactly what I was looking for and helped me find the perfect set! Thank you to the team and Shak for helping me!

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Faisal - Positive Experience

I had a very positive experience today purchasing furniture - Faisal was extremely helpful, friendly and very knowledgeable with the items that we purchased. He made us feel confident with our purchases and everything from the moment we arrived up until we left was handled smoothly and professionally. I would highly recommend!

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Really helpful staff that know their stuff. Friendly and inviting rather than being pushy. Felt no pressure from buying from them and they gave good advice and guidance.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy & Satisfied!

Very Happy & Satisfied!
Finally got our new corner sofa from Furniture Village today 🚚💨 Honestly, we fell in love instantly! The colour is beautiful, fabric feels lovely and plush, and it’s so comfortable to relax on. Looks way nicer in real life! From helpful staff to proper delivery – everything went smoothly. We really like it and fully trust Furniture Village for quality furniture. Thank you for such a wonderful product and service! 🙏❤️

8 August 2026
Unprompted review

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