Furniture Village - Leicester Reviews 

Thanks to Shak for his exceptional customer service service! Because of how well he treated us and was patient with us when we purchased our mattress, we returned to buy our dining table with him too. Once again, he went above and beyond and provided excellent customer service. We still have a whole new home to refurbish so will definitely be back to visit Shak as we make progress on the big purchases for our home. Thank you!

We had a very good experience purchasing a sofa and other furniture from the Leicester branch. We have been looking to replace our sofa for quite a while and have visited quite a few stores. We were impressed that we were left to browse, but there was someone around once we needed help. Mo was very approachable, knowledgable and friendly, offering us a drink on both of our visits. He processed our order efficiently once we had decided on all the options available.
We look forward to receiving our new furniture in due course.

Great experience and the sales gentleman was really good and professional thank you

Good product at a good price in the showroom. Items not yet delivered to me.

Shak was excellent and provided sound advice and support in the purchase of the bed.

Prakash patel best sales consultant at fosse park in Leicester.

The customer service received was friendly and welcoming as we took our time looking around the furniture shop. We were even offered a cup of tea which was a pleasant surprise.

We had a number of purchases we required on the day. We were greeted by Faisal, Sales Consultant at Fosse Park South, Leicester. Faisal ensured to provide a helpful answer to each query we raised. He gave us space to look freely without hassle but kept nearby so that when we had further question's he wasn’t too far away for us to approach him. This made us feel satisfied and we wanted to stay and buy more than we anticipated, which we did! As the shop was due to close we needed to leave and return. He advised the time the shop would close but gave us the option to return so that we could finish our shopping which was a big thumbs up for us!

Faisal worked with curtesy, professionalism and ease, not trying to push a sale just giving advice when needed, he was easy to warm to.
Faisal is an asset to Furniture Village, he maintains an excellent standard of customer service, I’m sure we will return in the future.

We had a great experience whilst shopping for a new dining table and chairs. Shak was very helpful and friendly from beginning to end. He listened to our description of what we were looking for and showed us a few different options before we settled on the one we wanted. He was also able to answer all our enquiries about the table, chairs and the delivery.

I had a great experience at Furniture Village in Leicester Fosse Park. We were helped by Paddy, who was absolutely excellent from start to finish. He took the time to show us the different sofas and explained everything clearly, answering all our questions and giving us all the information we needed.

What I really appreciated was that he was very helpful and knowledgeable without being pushy at all. He gave us plenty of time and space to look around and make our own decision, which made the whole experience relaxed and enjoyable.

Friendly staff and well presented store. Mo was particularly helpful and very knowledgeable. Very well looked after, A* service

Paddy understood our needs and showed us furniture which met our requirements. Was helpful but not ‘pushy’ and clearly explained everything.

Rick was really good and provided great customer service and really approachable and provided space when needed to decide and made the decision really easy and simple. Was really knowledgeable and helpful

We were served by Manish who was very helpful, knowledgeable and as we are first time buyers we couldn’t ask for a better salesperson

All was excellent, Mr Shak has explained the product details of what we need.

Ash did an excellent job explaining to us about the mattresses and explained the Finance procedure in an easy way. We can’t wait for our new bed to arrive xx

Ash has been so helpful with the buying of our sofa. No pushy selling and really friendly. We are looking forward to receiving our sofa soon

Friendly staff, welcoming and helpful, without being pushy. Ash deserves a mention for also being, not only very patient but also giving good advice.

Paddy was a great help he knew exactly what I was looking for.
He was very genial and made sure I knew what I was looking for. Many thanks for excellent service Paddy.
Val Gower

Ash was great and we found the right sofa

Great service and very friendly