I placed my order in July and paid in full, including using an insurance credit note. Delivery was confirmed for 25 September — I even took time off work to be home. On the day, the delivery team tol... See more
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Mo was fantastic. Really helpful, very knowledgeable, gave us time to look around and didn’t jump on us the second we entered the sales room (unlike other stores), which was really appreciated. Gave u... See more
We had great service from Latha when we were looking around at Fosse Park store. She showed us many options, extremely friendly and helpful, not pressured into anything and we eventually found the ide... See more
The customer service we experienced was excellent. The member of staff, Shak, was extremely helpful. He was able to use his knowledge well to explain the product and gave us all the options open to u... See more
Company details
- #68 of 396 best companies in Home Furniture Shop
Contact info
Fosse Park South, LE19 1UT, Leicester, England, United Kingdom
- 0116 497 2120
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Thanks Rick!
Rick was great, he was very attentive and not pushy at all, super helpful and had a good laugh too!
Rick was so helpful!!!
Rick was so helpful at showing us different types of sofas and over items. He was super friendly
I have bought sofa L Shaped from…
I have bought sofa L Shaped from Peterborough branch recently bought recliner chairs from same assistant he has been fantastic salesman.give him 10/10 His approach is fantastic.
Patient and incredibly helpful
Very helpful salesman called Mo, listened to my needs to accommodate myself and husband. Very pleasant and informative
Its was professionally beautiful
Its was professionally beautiful.
All the pieces arrived at the said time and in perfect condition of what I ordered.
Am really impressed by your services including those of the staff that all came to assemble them.
Brilliant attention without being…
Brilliant attention without being followed. All questions answered professionally and promptly. Cannot fault the service in this store or from Mo, our advisor
Amazing service with a smile
Very happy. Our sales advisor was Mo, a very lovely gentlemen. No pressure just advice when you need it with a smile. Reasonable prices, drinks and cookies what else could you want ? Will definitely return - all the other sales advisors seemed friendly and smiley. Felt at ease from the moment we walked in.
Great Customer Service from Tony and Shak
Tony the Sales Manager at Fosse Park Leicester really went above and beyond and helped us work out our floor plans, he took his time to make us understand what was right for us, Shak helped us pick the correct sofas and dining table and chairs gave great customer service and explained the benefit and features, these guys where great from start to finish!
We do really recommend these guys they are great asset to the company!
Oh and they offered us some fresh tasty cookies and a coffee 👌🏽
Rick was fantastic in helping us with…
Rick was fantastic in helping us with our furniture selections. Thank you, Rick!
Bed and mattered
Served by Ash. Our experience was great, Ash was so helpful and explained what we needed. The cookies were delicious 😊 we will be visiting again
Faisal was clear about our needs as a…
Faisal was clear about our needs as a customer and really supportive. Thank you
Shak was so helpful with picking my…
Shak was so helpful with picking my dining table. Shak was very patient, listened to exactly what I was looking for and helped me find the perfect set! Thank you to the team and Shak for helping me!
great customer service
great customer service, relaxed atmosphere, coffee and cookies went down well, manager very knowledgeable gave us some great ideas
Knowledgeable and helpful
The gentleman who served us was very informative without being pushy.
Faisal - Positive Experience
I had a very positive experience today purchasing furniture - Faisal was extremely helpful, friendly and very knowledgeable with the items that we purchased. He made us feel confident with our purchases and everything from the moment we arrived up until we left was handled smoothly and professionally. I would highly recommend!
Excellent service
Really helpful staff that know their stuff. Friendly and inviting rather than being pushy. Felt no pressure from buying from them and they gave good advice and guidance.
Time and patience salesman
The salesman having patience and time for me and not trying to rush me
It was good a offer
It was good a offer
Get what you want good communication
Polite take time to explain from the start to end. With out bieng hurried
Very happy customer.
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