Furniture Village - Manchester Reviews 

2,636
TrustScore 5 out of 5

4.8

White City Retail Park, White City Way, M16 0RP Manchester, GB


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Rated 5 out of 5 stars

Nice relaxed atmosphere and no pushy sales people. We dealt with Dave who was very informative and helped us find exactly what we were looking for. Easy process from start to finish and very nice coff... See more

Rated 5 out of 5 stars

Excellent service provided by Dinesh. He helped us make right selections. He spent hours with us showing different beds, mattress, wardrobes & dinning table. All products are very high quality & value... See more

Rated 5 out of 5 stars

Beautiful furniture, nicely laid out. Our consultant (Was) was knowledgeable, friendly and professional. My mum was buying furniture and she is registered blind. Was, helped her in a way that made h... See more

Rated 5 out of 5 stars

As we entered the store Was introduced himself and offered assistance. We explained our requirements and he was very helpful in showing us the various options available, which were many. He left us to... See more


Company details

  1. #69 of 393 best companies in Home Furniture Shop

Contact info

  • White City Retail Park, White City Way, M16 0RP, Manchester, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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4.8

All reviews

(2,636)

66,172 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered a dining table and chairs today…

Ordered a dining table and chairs today at Furniture Village at White City Manchester. We were served by the lovely Cathy. She was so helpful and made the purchase a pleasant experience. Would definitely recommend using this shop

27 August 2026
Rated 5 out of 5 stars

we only came in to have a look

we only came in to have a look, one gentleman came asked if we would like a coffee then pretty much left us alone which was great because we didn’t feel under pressure. when we had questions he was available to help us

25 August 2026
Rated 5 out of 5 stars

Cathy was very helpful

Cathy was very helpful. Lots of useful info given. No sales pressure. Great communication skills. Sale went through very smoothly. Thanks Cathy!

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service!!

We wandered into Furniture Village Manchester having just visited another bed store around the corner, only really coming in to give us a point of comparison to another mattress.

Because of narrow stairs in our new house, we knew we could only consider mattresses which came rolled up, so I cornered the nearest sales assistant I could find and asked him to point us in the right direction.

Dinesh (aka DJ) could not have been more helpful, kind, or patient. He talked to us about our circumstances, and then walked us through the mattresses we were able to consider.

Two complimentary hot drinks later, and we’d decided on a mattress to purchase that was slightly above our price range, but worth it for comfort and longevity. DJ did not rush us, and gave us time and space to consider the purchase. He also kindly explained the mattress protector options, and gave us a little discount too.

This was our first ever mattress purchase, and we felt at ease at ever stage of the process - almost entirely thanks to DJ! A very different experience to other furniture stores, and we’re very happy with our decision.

Looking forward to receiving the mattress early next week (thanks to DJ expediting it for us!!). Thank you so much.

24 August 2026
Rated 5 out of 5 stars

Affy

Affy, such a happy and helpful fellow , made all our purchase in furniture village worthwhile. So glad we came across him , very supportive. Thank you so much , you have won a client for life , I will sure tell my friends about you

24 August 2026
Unprompted review
Rated 5 out of 5 stars

First visit

We thoroughly enjoyed what was our first visit to furniture village. David the salesman was extremely nice and not pushy in any way, he discussed all our options and we didn't feel rushed. He was lovely

22 August 2026
Unprompted review

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