Furniture Village - Peterborough Reviews 

The staff could not be more helpful and polite very well done excellent

I visited Furniture Village searching for a new sofa and wow, what a brilliant experience. I met the branch manager, sales manager and was advised by my sales consultant on materials, styles, makes/models and aftercare. It was how shopping for furniture should be, no pressure and no hard sell, no salesman following you around. If you’re looking for the right team to sell you furniture then look no further, they are definitely worth a visit.

Graham was so helpful and explained everything from beginning to the end

Steven was excellent when we were trying to decide on a sofa , he was very knowledgeable and professional and very helpful and nothing was too much trouble .we looked at other shops and returned to Steven and purchased our new sofa
Would definitely recommend and we will be retuning to buy a table in the future

The sales staff didn't jump on you as soon as you entered the shop and left us alone until we had decided Graham from the peterborough store was very helpful

We were assisted by Graham who was really informative, patient, and extremely helpful. We were very satisfied with the service.

Very pleasant & friendly nature of the lady who dealt with my sofa bed purchase at the Boulevard Retail Park, Maskew Avenue, Peterborough branch namely - Fiona Jay

Helpful staff. Got discount for delivery.

Great service from the first time walking into the showroom through to placing our order.
Initially when in the showroom, went through various options, in a few different ranges, before deciding on a particular range. Picked the colour we wanted and a quote was prepared for us covering various sized sofas so we could check sizes before ordering. Once we had made our final choice order was quickly placed over the phone. Everyone we dealt with was great, extremely knowledgeable about the products and all the possible alternatives we may want to consider.

We purchased a power reclining set from the Peterborough store. We were very impressed with the welcome and no pressure sales and the depth of knowledge of the products. The purchasing process and delivery time was well explained as was the extra care package. We even had a drink and a cookie.

Adrian certainly showed The Village difference to us.

Very helpful staff 👏

We visited the store and was helped by Graham Roberts. His friendly manner, calm approach and expert advice was spot on. Most importantly to us, there was no heavy sales tactics, which massively puts us off. There was no pressure and we made sure to purchase the corner sofa by calling him a few days later once we had checked around and looked at other options.
Looking forward to taking delivery in the near future!
Thanks Graham! FV are lucky to have you work for them.

Mat was very kind and helpful and the sale went very smoothly. Highly recommend!

Visited Furniture Village at Peterborough to buy two recliner chairs. Annie Mottram was extremely helpful in assisting and advising us with our purchases.

Very helpful information from Matt.
He made us feel confident about our purchase decision and gave us time to consider what we needed.

Very helpful and courteous

My elderly mum was shopping for a bed and Fiona made the whole experience stressfree. She was very patient and explained everything to my mum who has short-term memory loss. Fiona is a credit to your company and we would definitely shop there again if we needed more furniture.

Thanks for the help Stephen has given made the process easy and efficient and we were able to get the sofa we wanted. I would advise any other customers to buy a sofa from this company

We have recently ordered some new furniture from Furniture Village in Peterborough. The whole experience so far has been excellent. The whole of the team in this shop work together although we mainly dealt with Fiona and Arran.
The staff are friendly and approachable and at no time did we feel rushed to make a decision, or any hard pressure tactics to make you feel obliged to buy.
We had been looking for new furniture for a while and were having trouble deciding on what worked best for us. Fiona patiently led us round furniture that she felt may work with our needs. She was confident in her knowledge base and answered all questions without any “oh I’ll ask” or a waffle answer that didn’t really answer the question. I was even able to try one of the sofas laid out how I would at home … shoes off of course.!!
In comparison to other furniture stores we looked at, and including those on this same retail park, we were drawn back to this store because of the whole team feeling in this store.
All in all so far it has been worth the full stars given.