Furniture Village - RFC Guildford Reviews 

10,743
•
TrustScore 5 out of 5

5.0

Unit 3 Cobbets Park, Slyfield Industrial Park, GU1 1RU Guildford, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Both guys where polite and very helpful phoned before arriving to say there be 5-10mins away they put down a red carpet to protect our floors and took shoes off to deliver furniture. Both guys wh... See more

Rated 5 out of 5 stars

I am very thankful and supper happy with delivery team named Nabeel and Ali as they brought my furniture I was eagerly waiting for and assembled them as I desired.Both of them were very careful when... See more

Rated 5 out of 5 stars

Neil and Ant delivered six chairs to me, they kept me informed of their arrival, they put a mat down to protect my carpet and to mimimise the mess unpacked the packages in the van before bringing into... See more

Rated 5 out of 5 stars

Lukas and Andy delivered our new furniture on time, efficiently, professionally and carefully. They were also very polite and friendly. They showed great respect for our property. We would like to rat... See more


Company details


Contact info

  • Unit 3 Cobbets Park, Slyfield Industrial Park, GU1 1RU, Guildford, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

11k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(10,743)

65,484 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchase and delivery of mattress

Helpful and good advice when purchasing mattress. Delivery was when arranged and by careful and efficient guys. Only a pity they don't take away from the old mattress

20 October 2026
Unprompted review
Rated 5 out of 5 stars

Tom and Colin were absolutely fantastic…

Tom and Colin were absolutely fantastic from start to finish. They arrived bright and early at 6:50 am and were so quiet, considerate and professional. They laid down protective flooring before starting the job, took their shoes off whilst assembling the furniture, and worked quickly and efficiently without compromising on the quality of their work.

It was clear they really cared about doing the job properly and respecting our home. They were both polite, hardworking and an absolute credit to Furniture Village’s delivery team.

Thank you, Tom and Colin, for such a brilliant service. You couldn’t ask for better delivery and assembly men! Furniture Village, these two definitely deserve recognition for their outstanding work. 👏🏼

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Neil and Ant delivered six chairs to…

Neil and Ant delivered six chairs to me, they kept me informed of their arrival, they put a mat down to protect my carpet and to mimimise the mess unpacked the packages in the van before bringing into my home. They were incredibly polite and respectful at all times and are an asset to the company. Great to have people who engage with the customer rather than just jobs worth. Highly recommend!

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Great experience purchasing from…

Great experience purchasing from Furniture Village. Customer service was excellent throughout - Lee and Topaz did a great job unloading all the table and chairs in the pouring rain! We love the dining set too, it’s great quality and looks lovely in our living room. Very happy and would buy from Furniture Village again.

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Our furniture village delivery was 1st…

Our furniture village delivery was 1st class James and Lee were friendly and polite. They set my new bed up taking care when carrying it through the house. No rubbish left behind and care and instructions handed over. They even helped hang the mattress topper over the banister to let the bed air.

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience of purchase and delivery from Furniture Village

Very good experience from purchase at store to delivery at home.
Time line of order explained and was accurate, once paid for items were delivered promptly on the day and time specified.
Delivery team of James and Topaz were excellent taking great care in my home and to ensure the items were installed and working. Both were also very pleasant and polite.

17 October 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, delivery exceptional, given delivery day then afternoon before given a 3 hour slot and then on the day could track eta - Mehtab and Paddy really efficient, unpacked, placed in position no mess, no rubbish and very professional. Thanks guys

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Neil and his teammate provided an…

Neil and his teammate provided an excellent bed delivery service from Furniture Village. They were both very professional, friendly, and helpful throughout the process. They arrived on time, handled everything with care, and made sure the delivery went smoothly. Their customer service was outstanding, and I really appreciate their hard work and positive attitude.

Thank you, Neil and your teammate, for making the whole experience stress-free. Highly recommended! 👏

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Syan & Chris in the Farnborough…

Syan & Chris in the Farnborough showroom were very friendly, helpful & informative about the furniture, giving us time to make decisions about our purchases.
Ant & Neil were very careful & considerate when delivering our furniture.

20 October 2026
Unprompted review
Rated 5 out of 5 stars

Lee and Topaz were very prompt

Lee and Topaz were very prompt, they updated us when they were on their way.
Once they got here they were very friendly and efficient and laid a runner down on our flooring so they didn’t tread bots in from outside. They then built the table and chairs up and positioned them exactly where we wanted them. They then advised us on the use and care of the furniture. A very efficient and friendly service. A big thank you to them both.

20 October 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to finish!


We recently took delivery of our new beds and mattresses from Furniture Village, and the delivery and assembly team—Mehtab and Paddy—were simply fantastic. They arrived on time, worked with incredible care and professionalism, and did a brilliant job putting everything together. They were polite, tidy, and made the whole process completely stress-free.
A special thank you to Mehtab and Paddy for such wonderful service; we couldn't be happier with the results! 5 stars all around.

20 October 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look