Furniture Village - RFC Guildford Reviews 

10,696
•
TrustScore 5 out of 5

5.0

Unit 3 Cobbets Park, Slyfield Industrial Park, GU1 1RU Guildford, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good experience from purchase at store to delivery at home. Time line of order explained and was accurate, once paid for items were delivered promptly on the day and time specified. Delivery te... See more

Rated 5 out of 5 stars

We recently took delivery of our new beds and mattresses from Furniture Village, and the delivery and assembly team—Mehtab and Paddy—were simply fantastic. They arrived on time, worked with incredi... See more

Rated 5 out of 5 stars

Neil and his teammate provided an excellent bed delivery service from Furniture Village. They were both very professional, friendly, and helpful throughout the process. They arrived on time, handled... See more

Rated 5 out of 5 stars

Delivery on time. Polite and friendly team,runner down on floor to keep clean before we could say carpet being replaced. Rubbish cleared away. Instructions gone through on recliner use and spare f... See more


Company details


Contact info

  • Unit 3 Cobbets Park, Slyfield Industrial Park, GU1 1RU, Guildford, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

11k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(10,696)

64,668 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Ant and Neil delivered our furniture today; they assembled each bit and showed us how to use the inclines. Very well organised and neat
Very professional service and great humour too!

13 October 2026
Unprompted review
Rated 5 out of 5 stars

The delivery team Lukas and Andy were…

The delivery team Lukas and Andy were brilliant, they took care with our delivery, they made sure that we were happy with the installation before they left and were totally professional throughout the delivery.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Tom & Raz 👍🏻

Tom and Raz were excellent, they delivered and built everything without any issues. Everywhere was left clean and tidy.
They were both very nice men, they made sure we were happy before they left.
Well done, highly recommend them.
Thank you guys.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Friendly guys

Friendly guys, quick and efficient building the bed.
Automatically removed shoes at the door. Great service

9 October 2026
Unprompted review
Rated 5 out of 5 stars

The delivery service was excellent

The delivery service was excellent. We are continuously getting message about the delivery timelines. On the day of delivery, we got call twice to be available. Both Zak and Hatim are very quick at their work and very gentle and friendly.

9 October 2026
Unprompted review
Rated 5 out of 5 stars

Five star service from Furniture Village Guildford

Expected lead time was accurate. Great sales experience with Jim at the Guildford store. Really helpful not pushy, answered all our questions extremely helpful great experience.
Loved the tracking app on delivery day meant we knew exactly when our delivery should arrive. James and Lee who delivered our furniture were both extremely helpful very professional really tidy made sure that we were happy with the furniture explained a few things very professional great experience again. cannot recommend highly enough.

10 October 2026
Unprompted review
Rated 5 out of 5 stars

Had our table and chairs delivered by…

Had our table and chairs delivered by Lucas and Andy.They were both courteous and professional during the installation and showed us how the table folded and unfolded and made sure we were happy before they left.

10 October 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look