Furniture Village - Telford Reviews 

Karen was most helpful both pre and post sale. Excellent buying experience.
Highly recommended.

Had a very friendly and informative employee (Phil) Also Phil’s manager was very friendly and welcoming apologies we did not get his name. My parter and I were in the store for multiple hours over 2 days and we enjoyed our experience. We were given all the information that we needed and overall the customer service was fantastic. Can’t wait to enjoy the new bed and sofa.

Thanks Tony for the great service today.

Will was a excellent salesman. He was very helpful and not in the least overbearing or pushy.

Fantastic friendly service from Furniture Village in Telford today. Thank you VERY much Tony for all your knowledge and assistance.

Staff excellent found the sofas that fill the bill

Great service from Tony. Good deals

Called in today and was met by Jayne who was helpful efficient and professional in helping us choose the right suite for us she made the whole experience a very pleasant one and would be happy to recommend the store and staff

My dad was purchasing a new sofa for the first time in 20+ years, Will in the store was extremely helpful, answered all questions and no pressure felt at all, would highly recommend

Excellent staff at the Telford store. most obliging to our every need and enquiry .
Staff were super obliging and nothing was too much trouble for them “Karen and Carl”
The quality of their furniture was very good and would highly recommend to others without any hesitation whatsoever.
Good old fashioned customer service 👏👏👏

Jayne at Telford’s Furniture Village store was so very helpful and efficient at explaining our choices of wardrobe styles. We love this store and have purchased many items over many years.

Thank you Jayne for all your help.

Pam Cooper

Karen was amazing as the salesperson, going above and beyond.

Very helpful very friendly couldn’t help enough couldn’t ask for more

Lovely staff at the Telford branch - not pushy at all. Sorted the kids with a cookie and hot chocolate. Gemma sorted our order and was lovely. All staff were very knowledgeable and the ordering went smoothly. Just awaiting delivery now!

Staff were great, very welcoming and fantastic service from start to finish!

Absolutely fantastic service from Furniture Village! The staff were incredibly friendly, helpful and professional from start to finish. Nothing was too much trouble, and they took the time to make sure we were completely happy with our choice without ever making us feel pressured.

The whole experience was smooth, enjoyable and stress-free, and the level of customer service really stood out. It’s clear that the team genuinely care about their customers and take pride in providing an excellent service.

A huge thank you to all the staff for making the whole process so easy. I wouldn’t hesitate to recommend Furniture Village and will definitely be returning in the future!

Phil was a great help, thank you:)

The staff at the Telford branch were very polite and a massive help. They explained the whole process.

Judith was covering at the Telford store today & she was absolutely brilliant in helping me and my husband choosing our sofa, she was really patient and gave us good advice, the customer service was brilliant she was very knowledgeable & was so quick to draw up our living room and give us the right measurements. She gave us time to think about the sofa we were picking. Thanks for your help today Judith we are very pleased with our order

Alice, was very informative and professional, very polite and friendly
It was lovely having to talk to Alice while dealing with our issue.