Fushi olis are amazing! I received 3 bottles, jojoba, rosehip and castor oil. I've used them all on my face and they've helped the dryness of post menopausal dry skin. They hydrate without causing too... See more
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We create award-winning Ayurveda inspired health and beauty products in our London workshop, combining hand-blended, fresh & cold-pressed organic oils and herbs, ethically sourced from this season’s harvest to optimise your wellbeing.
Contact info
Fushi Wellbeing Ltd, Unit 9, Roslin Square, Roslin Road, W3 8DH, London, United Kingdom
- https://fushiwellbeing.com/pages/contact-us
- www.fushi.co.uk
No recent history of asking for reviews
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Replied to 62% of negative reviews
Typically takes over 1 month to reply
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Excellent customer service with…
Excellent customer service with Greeshma from Fushi. Greeshma was quick to respond to my question and very informative; giving me confidence in buying from the brand.
My Appreciation
Much appreciated fast response time via email when I needed support in clarifying my query and asked questions highlighting what I was not sure about.
Greeshma Veena as Fushi's Wellbeing customer support agent acted on my query email she received very quickly, which in turn showed me that my opinion matters. As the customer she made me feel valued.
Greeshma was able to deliver excellent customer service beyond my expectations, thus added a personal touch to the service experience.
She left a positive impression and increased my loyalty as Fushi's Wellbeing as the new customer.
It left a positive impression and increased my feel good factor as in customer loyalty.
Excellent customer service
Excellent customer service. My discount. Voucher didn’t arrive in my email so I paid full price, it finally arrived so I emailed in and asked if it could be applied retrospectively. It was no problem and done with a hitch.
Greeshma Veena was excellent given a…
Greeshma Veena was excellent given a problem which was most likely of my own making. Greeshma was prompt courteous and super helpful totally reflecting my impression of Fushi
Wonderful experience
Everything was very smooth, fast delivery and awesome post sales service. The products are always very good
Very happy customer
I am a new customer and am extremely pleased with the rosehip oil and free hair oil sample. I will definitely be buying these product again.
The service was excellent too!
Great products, Great Service!
I have been using the Morninga Oil for months and I adore it. It is all I ever use on my face/body. Also the customer service is some of the best I've come across. Responded fast and was so helpful.
Great product and costumer service
Great product and costumer service. They promptly answered my question.
Brilliant customer service
Brilliant customer service. Very quick to help.
Great products and wonderful customer…
Great products and wonderful customer service. Always delighted with them.
My email was responded to within hours…
My email was responded to within hours and my question regarding the product I had bought was answered perfectly in great detail. I am very impressed, as many companies don't reply at all, or are very vague in their replies.
Great Products & Service Above & Beyond
I have been using Fushi products for around a year now but usually purchasing via the large online retailer we've all used for convenience. I love their Carrot Oil, Castor Oil, Vitamin E Oil and the Enzyme Facewash but ordered my latest order directly with Fushi as I'm making a conscious effort to go direct of late. I had some feedback on a product packaging change that I contacted Fushi about, it was important to me, they explained why they'd made the change which I understood but still felt it didn't benefit the product, fully expecting them to say 'thank you, but..' However, they thanked me for the feedback, said that others had said the same, that they were looking into whether they can reverse the change or another solution and just went over and above what I could have ever imagined. In a time when service is rapidly declining it bowled me over, they've resolved the issue I contacted them about so I'm happy as Larry. I will certainly no longer use the middle man as I'm certain that had I fed back to them, I wouldn't have had the genuine response that I received from Fushi. I recommend Fushi products, you can also choose free samples when you shop so you can try before you buy, the delivery is swift and well packed, and customer service that is genuine.
I love Fushi!
I've been a customer of Fushi for 6 years now. All their products are high quality, and I really appreciate the company's ethical, environment friendly values. Very importantly, the customer services is excellent - speedy, friendly and helpful!
Best products ever
Best products ever! Environmentally friendly and human friendly! I have been using their products for years and have never been disappointed.
Fushi provide excellent top quality products
Fushi are always helpful and offer experienced well informed responses. The products are top quality, ethically and sustainably sources.
Their oils and beauty products are second to none.
Thanks Fushi
I sent an email today to fushi about a concern i had with my account, within minutes it was sorted and so helpful and kind.
Im loving the product (menoharmony) that ive been using. Despite being on hrt i feel my dose isnt high enough and while im on a long waiting list, im using fushi menoharmony, and feel its really eased some of my symptoms, especially brain fog. Would recommend this product for those in need. But really like the ethics of fushi so when my budget allows or when in need of a supplement I have in past, and now use them. WOULD HIGHLY RECOMMEND!
Great customer service from Fushi
Great customer service from the Fushi team and Greeshma is always so very helpful, they always are very helpful and respond quickly to any questions.
They have some great quality organic products, good value for money and come in eco friendly packaging.
I have so far tried a few different oils like Rosehip oil, Calendula oil, Muscle & Joints oil, Castor oil, Pomegranate oil, Neem oil, Raspberry seed oil, Jojoba oil and their Biovedic face wash which is lovely, you only need a very small finger tip and it lasts ages.
They are all lovely and work brilliantly with your skin in different ways, leaving my skin glowing and soft.
I'm looking forward to trying some new products.
I love their products and they are all natural and Biovedic recipes.
I have recommend their products to my family and friends to try.
I absolutely love fushi’s products and…
I absolutely love fushi’s products and their customer service is outstanding! It’s the only company I go to now for my oils. My favourites are jojoba oil, caster oil and radiance face oil. They leave my skin super hydrated all day long and not greasy at all my skin soaks it up not long after applying. Thank you fushi for all you do I am so grateful🙏🏻 all of your hard work doesn’t go unrecognised😇💖
Great quality products
Great quality products; fair prices; prompt efficient service and customer support. Well done, Fushi ⭐️⭐️⭐️⭐️⭐️😍🥰❤️
I absolutely love Fushi products and…
I absolutely love Fushi products and their ethos. I am working my way through them but have my firm favourites being Caster Oil, Organic Shea Butter and many facial oils. Now buying for my teenage daughter. The costumer service is prompt, polite and caring. I would like to personally thank Greeshma Veena for her kind email and generosity in sorting something out for me. Huge thanks to you all.
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