Top notch broker with well competitive spreads across the board. The MT4 platform is solid and never crashes, even when the market goes absolutely crazy during US open. Hedging is allowed, which is a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's genuinely the best trading conditions I have seen in a while. The execution speed is ridiculously fast, which is perfect for my scalping strategy, and the 24/5 support team is always on hand if y... See more
Company replied
I’m honestly at a loss. Withdrawals worked fine for me before, but recently they’ve been getting rejected with no clear reason. I reached out to support and received a generic “we’re reviewing your... See more
Company replied
I learned one thing while trading with fxcess broker, anytime you’re jumping in trying to chase a pump, those entries never pay off, sooner or later you’ll be liquidated.Thanks to their negative balan... See more
Company replied
Company details
- Finance broker
- Gold and silver trading company
- Investment service
- Non-bank financial service
- Stock broker
About FXCess
Written by the company
FXCess is a leading global broker registered in Bermuda. The broker was established with a strong commitment to transparency and a focus on delivering great products at competitive prices. 🤩
FXCess is a trade name of Notesco Limited. Notesco Limited is registered in Bermuda with registration number 51491. 👀
Their primary goal is to provide excellent trading conditions that cater to both beginners and professional traders, setting themselves apart with their fast execution and low-cost trading! 🙌
With FXCess, traders can gain access to more than 300 financial markets across 6 asset classes with tight spreads and flexible leverage. Also, a dedicated support team is available 24/5 to provide assistance.
🌟 Markets
FXCess provides access to a diverse range of over 300 tradable instruments across six asset classes. Their platform enables trading in a wide range of markets including Forex, Metals, Indices, Shares, Futures and Commodities through CFDs.
🌟 Account types
Traders have the option to choose between two types of accounts. The Classic account features zero commission and variable spreads, providing a flexible trading experience. The ECN account offers the advantage of low to zero spread along with a minor commission fee.
🌟 Platforms
Clients can access the global financial markets through industry-leading trading platform MetaTrader 4, WebTrader and mobile apps. A PMAM platform to manage multiple MT4 accounts is also available and is suitable for both professional traders and money managers.
🌟 Promotions
FXCess provides a wide variety of deposit bonuses and promotions to enhance the trading experience for its clients.
Clients have the opportunity to boost their trading with exclusive deposit bonuses. They can choose between the 100% Sharing Bonus*, the 40% Power Bonus* or the Credit Bonus*.
Terms & Conditions apply. Bonus cannot be withdrawn.
Additionally, FXCess also offers an enticing IB Reward Program, designed to provide Introducing Brokers with the opportunity to earn up to $5,000 in additional cash rewards each month!
🌟 FXCess team
FXCess offers 24/5 global support to promptly address all queries. Their professional multilingual support aims to provide an unmatched trading experience, going above and beyond to meet clients’ needs and ensure a smooth trading journey.
Risk Warning: All trading involves risk. It is possible to lose all your capital
Contact info
British Virgin Islands
- support@fxcess.com
- www.fxcess.com
You should know
3.0
Average
625 reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
internal withdrawal took more than 2…
internal withdrawal took more than 2 weeks and till now still not done yet. contact customer service and keep asking me to wait.
3 February 2026
Unprompted review
Reply from FXCess
Dear eric goh,
Thank you for bringing this matter to our attention. We regret to hear that your experience with FXCess didn’t meet the high standards we aim to provide to all our clients. To assist you further, we kindly request that you provide your information through one of the available methods: either respond to our 'Find Reviewer' request on Trustpilot or email us directly at customer.opinion@fxcess.com with your account number, full legal name, email address linked to your profile, and the reason for your claim. This will help us locate your details and address your concern more effectively.
At FXCess, we are dedicated to ensuring a seamless and enjoyable trading experience for all our clients. We take pride in our robust trading services and are committed to delivering exceptional customer support.
We sincerely apologize for any inconvenience this may have caused and are eager to assist you further. If you have additional questions or need further support, please do not hesitate to reach out.
Sincerely,
FXCess
Trade. But Better.
Do not use this broker
Quick update from my below review, my funds have now been paid in to my bank. (After 5 weeks)
As such i have updated the stars accordingly.
Not a great experience, i made a withdrawal request of my funds over 3 weeks ago that has not been processed.
Like many others, im going round in circles speaking with my account manager, the online chat and emails being told my funds are being processed and now they are saying my account/trading is under review.
Another quick note, i had a long position on Gold over a weekend with a small lot size, they decided to amended the swap on gold and took roughly 900 dollars of closed
profits out of my account. (Gave an excuse of liquidity)
3 February 2026
Unprompted review
Reply from FXCess
Dear Kevin T,
Thank you for sharing your feedback and providing the requested information. Please rest assured that your case has been forwarded to our Complaint Department, and a dedicated team member will be in touch shortly to assist you further. Our priority is to thoroughly review your concerns and address them as efficiently as possible.
At FXCess, we are committed to offering the support you deserve. Our team is here to guide you through every step of the process, so if you have any additional details or questions, please feel free to reach out.
We appreciate your patience and the trust you’ve placed in us, and we look forward to resolving this matter to your satisfaction.
Best regards,
FXCess
Trade. But Better.
Decided I wanted to withdraw as their…
Decided I wanted to withdraw as their swaps and spreads are extortionate.
I’ve been waiting for an “internal transfer” for 2 weeks to be processed manually???? Why I do not know, surely it should be automatic. I have previously moved money internally and it was instant from one account to another. I will probably then also have to wait 3 business days to withdraw. I have emailed numerous times, but occasionally get a response of, we have lots of transfers atm please bear with us. It should be automatic. What needs processing?
UPDATE! After reply below from FXcess…..still no transfer of my money. WHERES MY MONEY!
19 January 2026
Unprompted review
Reply from FXCess
Dear Macca,
Please accept our sincere apologies for the delay in processing your withdrawal. Kindly note that your account was under review to ensure full compliance with our trading terms and conditions, which contributed to the delay. We also experienced a higher volume of similar cases during this period, resulting in extended processing times.
We are pleased to confirm that your withdrawal has now been successfully processed, and we appreciate your patience and cooperation throughout this process.
Should you have any further questions or require additional assistance, please do not hesitate to contact us. Our team remains at your disposal.
Sincerely,
FXCess
Trade. But Better.
Withholding funds
The fees they charge super seed any profits made, for that reason I want to remove my funds and go to another platform they have held my funds and are failing to release my money.for what should take upto 24hrs has been 16 days and counting.I have exhausted all avenues of customer service to no avail
im in contact with several other in the exact same situation this is not an isolated incident
...
Update..I have now received 75% of my funds out from the fxcess bandits.. however the last $500 is being held ransom as they are trying to force me to sign a contract in which I agree to remove this post and delete it.so that people do not know how dodgy they are .I have declined this offer as this is more proof what a shady and unprofessional bunch of bandits this company is run by
Do not trust these bandits with your money 🚫
19 January 2026
Unprompted review
Reply from FXCess
Dear paul dooner,
Thank you for sharing your feedback and providing the requested information.
Please rest assured that your case is currently under investigation. Our Complaint Department has already attempted to contact you and is still awaiting your reply in order to proceed with the review of your case and assist you further.
At FXCess, our priority is to thoroughly review your concerns and address them as efficiently as possible. We kindly encourage you to check your email inbox, including your spam or junk folder, and respond to the Complaint Department at your earliest convenience so that we can continue handling your case without delay.
We appreciate your patience and the trust you have placed in us, and we look forward to resolving this matter to your satisfaction.
Best regards,
FXCess
Trade. But Better.
Internal transfer to complete
I initiated an internal transfer from my trading account to my wallet over 2 weeks ago, and this still has not been completed. On there site it states that this should be complete within minutes. Customer service response is " I'm sorry but we are very busy, this will be sorted soon " . My brother and best friend are in a similar situation so this is not an isolated issue.
Generic response added below, but the situation has not changed. I'm still without my money. If the person reviewing and responding to the bad trust pilot reviews was tasked with authorising transfers you might reduce the 1 star reviews!!!.... absolute joke
18 January 2026
Unprompted review
Reply from FXCess
Dear Craig Lawrence,
Please accept our sincere apologies for the delay in processing your withdrawal. Kindly note that your account was under review to ensure full compliance with our trading terms and conditions, which contributed to the delay. We also experienced a higher volume of similar cases during this period, resulting in extended processing times.
We are pleased to confirm that your withdrawal has now been successfully processed, and we appreciate your patience and cooperation throughout this process.
Should you have any further questions or require additional assistance, please do not hesitate to contact us. Our team remains at your disposal.
Sincerely,
FXCess
Trade. But Better.
Profit withdraw rejection
It has been weeks since the start of January that I requested a withdrawal of £52.50 in trading profits. Since then, I have only received repeated excuses and automated AI-style replies via chat and email, with no proper human support or clear communication.
Classic: 1150022286
On 16 January 2026, I received my original deposited amount back into my bank account, but the trading profits were not paid. This is unacceptable and extremely disappointing for a regulated broker.
The experience overall has been very poor. Execution and spreads on Gold are also substandard, which makes trading even less appealing. Thankfully, I only deposited £300, but even so, withholding such a small profit amount raises serious concerns.
I would not recommend this broker. If a company struggles to process or pay a £50 withdrawal, it seriously questions how they are able to operate as a business.
I am still waiting for my remaining £52.50 to be paid.
6 January 2026
Unprompted review
Reply from FXCess
Dear Sydney,
Thank you for your feedback. We understand your frustration and want you to know that we have been actively working to resolve the issue you encountered. Unfortunately, our efforts were hampered by a lack of cooperation, which has made it challenging to reach a satisfactory resolution.
Your cooperation is essential, and we are eager to regain your trust and provide the service you deserve.
We remain committed to assisting you and finding a solution.
FXCess
Trade. But Better.
It was a smooth experience before but…
It was a smooth experience before but now it is alarming. I've requested an internal transfer to my wallet for withdrawal since Jan 19, 2026. However, until now, there's no clear/proper response from the team. I've started to send them an email and still no progress. When I check in trustpilot, it seems I'm not alone which is very alarming.
19 January 2026
Unprompted review
Reply from FXCess
Dear Bryan Favila,
Please accept our sincere apologies for the delay in processing your withdrawal. Kindly note that your account was under review to ensure full compliance with our trading terms and conditions, which contributed to the delay. We also experienced a higher volume of similar cases during this period, resulting in extended processing times.
We are pleased to confirm that your withdrawal has been successfully processed, and we appreciate your patience and cooperation throughout this process.
Should you have any further questions or require additional assistance, please do not hesitate to contact us. Our team remains at your disposal.
Sincerely,
FXCess
Trade. But Better.
Takes a long time to transfer money…
Takes a long time to transfer money internal from account to wallet. Should take seconds/minutes but it is already more than a week now.
Customer support answers politely but does not speed it up.
Edit 3-2-2026 They responded here, I gave my account information, but still no actions.. So dropped the rating to 1 star.
28 January 2026
Unprompted review
Reply from FXCess
Dear D Brouwers,
Please accept our sincere apologies for the delay in processing your withdrawal. Kindly note that your account was under review to ensure full compliance with our trading terms and conditions, which contributed to the delay. We also experienced a higher volume of similar cases during this period, resulting in extended processing times.
We are pleased to confirm that your withdrawal has now been successfully processed, and we appreciate your patience and cooperation throughout this process.
Should you have any further questions or require additional assistance, please do not hesitate to contact us. Our team remains at your disposal.
Sincerely,
FXCess
Trade. But Better.
Fxcess quotes 3 business days to…
Fxcess quotes 3 business days to withdraw your money from your account.
I have now been waiting 6 business days and still no sign. Several chats with Customer Services have yielded no information. Only told it is 'in a queue'.
I will review my review IF I receive my money.
Update: Fxcess have responded to my review below but I have already contacted them on the email address but have received no reply.
20 January 2026
Unprompted review
Reply from FXCess
Dear Julie Brown,
Please accept our sincere apologies for the delay in processing your withdrawal. Kindly note that your account was under review to ensure full compliance with our trading terms and conditions, which contributed to the delay. We also experienced a higher volume of similar cases during this period, resulting in extended processing times.
We are pleased to confirm that your withdrawal has been successfully processed, and we appreciate your patience and cooperation throughout this process.
Should you have any further questions or require additional assistance, please do not hesitate to contact us. Our team remains at your disposal.
Sincerely,
FXCess
Trade. But Better.
Trading Company that lost control
I began trading with this company and did my first withdrawal 2 to 3 days star to finish. Was impressed. Then I did another it took over 5 days to a point I got on to the chat and they said they will deal with it and it was sorted. Then I wanted to draw all funds so that I can put it in a bank account that was just sole for trading then deposit 5000 to them to continue trading with fxcess but after 11 days and multiple live chats 3 unresponsive emails I still do not have the funds. It is only over 500 dollars. As promised they have just released funds so that it can be transferred out. The silence was ridiculous but I have moved them from 1 star to 3 stars
19 January 2026
Unprompted review
Reply from FXCess
Dear Kevin Makepeace,
Please accept our sincere apologies for the delay in processing your withdrawal. Kindly note that your account was under review to ensure full compliance with our trading terms and conditions, which contributed to the delay. We also experienced a higher volume of similar cases during this period, resulting in extended processing times.
We are pleased to confirm that your withdrawal has been successfully processed, and we appreciate your patience and cooperation throughout this process.
Should you have any further questions or require additional assistance, please do not hesitate to contact us. Our team remains at your disposal.
Sincerely,
FXCess
Trade. But Better.
withdrawals forever pending
withdrawals forever pending. submitted numerous tickets but no reply even after 48hrs, chatted with agent Bleona who informed will take 3 working days, gonna write a nastily formal complaint/feedback to BVIFSC & other regulators around the world to create awareness, im sure im not the only victim here.. acct: 577563
19 January 2026
Unprompted review
Reply from FXCess
Dear aXe-BiJ,
Please accept our sincere apologies for the delay in processing your withdrawal. Kindly note that your account was under review to ensure full compliance with our trading terms and conditions, which contributed to the delay. We also experienced a higher volume of similar cases during this period, resulting in extended processing times.
We are pleased to confirm that your withdrawal has now been successfully processed, and we appreciate your patience and cooperation throughout this process.
Should you have any further questions or require additional assistance, please do not hesitate to contact us. Our team remains at your disposal.
Sincerely,
FXCess
Trade. But Better.
Not a smooth experience so far
I am writing this review in the hope of receiving a timely response from Fxcess. Similar to other reviews I've encountered, I initiated an internal transfer to facilitate the withdrawal of my funds. This transfer has been processing since January 17, 2026. While I acknowledge that delays can occur, this particular situation involves an internal transfer. I intend to provide updates on the progress and duration of this process. Presently, I cannot recommend this broker.
17 January 2026
Unprompted review
Reply from FXCess
Dear Hiten Gusani,
Thank you for bringing this matter to our attention. We regret to hear that your experience with FXCess didn’t meet the high standards we aim to provide to all our clients. To assist you further, we kindly request that you provide your information through one of the available methods: either respond to our 'Find Reviewer' request on Trustpilot or email us directly at customer.opinion@fxcess.com with your account number, full legal name, email address linked to your profile, and the reason for your claim. This will help us locate your details and address your concern more effectively.
At FXCess, we are dedicated to ensuring a seamless and enjoyable trading experience for all our clients. We take pride in our robust trading services and are committed to delivering exceptional customer support.
We sincerely apologize for any inconvenience this may have caused and are eager to assist you further. If you have additional questions or need further support, please do not hesitate to reach out.
Sincerely,
FXCess
Trade. But Better.
Unable to make withdrawal
I am having similar issues with the previous users. Requested to transfer fund from trading account to wallet so that I can withdraw them but it's forever pending. Customer service always reply that the corresponding department is looking into it but till now no response. RED FLAGGED!
This is an update regarding the withdrawal. I have finally received the full withdrawal after I don't know how long. I don't know what is the reason or process for taking such a long time but at least I got them back in full.
21 January 2026
Unprompted review
Reply from FXCess
Dear Teo,
Thank you for sharing your feedback and providing the requested information. Please rest assured that your case has been forwarded to our Complaint Department, and a dedicated team member will be in touch shortly to assist you further. Our priority is to thoroughly review your concerns and address them as efficiently as possible.
At FXCess, we are committed to offering the support you deserve. Our team is here to guide you through every step of the process, so if you have any additional details or questions, please feel free to reach out.
We appreciate your patience and the trust you’ve placed in us, and we look forward to resolving this matter to your satisfaction.
Best regards,
FXCess
Trade. But Better.
FXCESS
Traded with FXCESS. At the point I decided to move my monies to the FXCess account wallet and stop trading to transfer the funds back to my bank. The process just stopped. The fund are just marked 'Pending out'. This has been like it for over a trading week. I raaised a ticket to ask politely about the delay. You just receive a 'ticket has been created' message. Within in the ticket sytem it will be marked as being processed, but no action occurs. The plaform is is to use but, if you can remove funds in a predictable way, it is not ideal. Addionally the phone number also is never answered by a human. So all in all a very difficult company to work with. Plus your funds may not be retured.
2 January 2026
Unprompted review
Reply from FXCess
Dear Keith Scivier,
Thank you for bringing this matter to our attention. We regret to hear that your experience with FXCess didn’t meet the high standards we aim to provide to all our clients. To assist you further, we kindly request that you provide your information through one of the available methods: either respond to our 'Find Reviewer' request on Trustpilot or email us directly at customer.opinion@fxcess.com with your account number, full legal name, email address linked to your profile, and the reason for your claim. This will help us locate your details and address your concern more effectively.
At FXCess, we are dedicated to ensuring a seamless and enjoyable trading experience for all our clients. We take pride in our robust trading services and are committed to delivering exceptional customer support.
We sincerely apologize for any inconvenience this may have caused and are eager to assist you further. If you have additional questions or need further support, please do not hesitate to reach out.
Sincerely,
FXCess
Trade. But Better.
Scammers
Scammers, when I requested to withdraw my money, they don’t process my money, they are on submitted option and don’t go to my bank account
22 January 2026
Unprompted review
Reply from FXCess
Dear omurtak Dulo,
We cannot confirm you as a registered client of our company. We take customer feedback seriously and are committed to transparency.
If you are indeed a client, please feel free to reach out to us directly at customer.opinion@fxcess.com so we can address your concerns appropriately.
Best regards,
FXCess
Trade. But Better.
An unfortunate scam behind a company name
This broker was recommended by a big-name "signal provider" but this is just to get money from everyone's trades and sign-up bonuses.
I deposited £300 and automatically got a deposit bonus, which I did not ask for. I made around £2,300 profit and decided to withdraw some profit, if not my initial deposit of £300, which I did, and it worked fine. I then decided to take it all out. Upon doing this, I received an email telling me my account has been suspended. After checking my account after the second withdrawal, the money went back into the trading account without any prior warning, and a trade was placed, which resulted in a minus of over £744! This was not placed by me. Now the money is stuck with this broker for over £600! The profit of £2,300 was actually £1,000 because of the account setup sharing bonus!
Extremely disappointing and suspicious activity is going on here.
Try a reputable FCA Regulated Broker!
8 January 2026
Unprompted review
Reply from FXCess
Dear Chiraag,
Thank you for taking the time to share your feedback. At FXCess, we are committed to building trust and continuously improving our services, and every comment from our clients helps us move closer to that goal.
We would like to clarify that your trading account was closed due to the use of trading practices that are not permitted under our Terms of Business, as previously communicated by our Support team. This decision was taken after careful consideration and in full alignment with the rules that ensure fairness and integrity on our platform.
While profits have been reversed as a result of a breach of our Terms of Business, please rest assured that your remaining balance remains fully available for withdrawal.
As we continue to grow, we kindly remind all traders to review our Terms of Business before engaging in trading activities, ensuring a fair and transparent environment for everyone. Should you have any questions or require further clarification, our team is here to help at customer.opinion@fxcess.com. We truly appreciate your trust and the opportunity to demonstrate the reliability of our services.
With appreciation,
FXCess
Trade. But Better.
FXCESS is a scam
FXCESS is a scam, This is a fraudulent company. I made deposit of £400 and received a bonus. And i started to trade mainly over the Xmas holiday. And when my balance was reducing i added £130 and i was given another bonus. I stayed on plus and minus until i finally went into profit and i closed i traded one instrument at a time. So i requested a transfer from MT4 to My wallet in order to withdraw. I still had a balance of £684 or so but my bonus was reduced to £129. So it meant i had an equity of £800 plus to trade. I entered some trades but made losses so i closed all. my actual balance reduced to £500 plus. And i entered silver instrument but i was making a loss i entered a few more positions but then the loss increased to a point where Fxcess started to close my trades leaving me with 12 positions. And a balance of £323 or so then all of a sudden the positions were closed and my MT4 suspended plus the transfer declined. Now they then came up with i violated the bonus agreement using some lines as they usually do. This is my first tome of dealing with any broker that is as fraudulent as FXcess. Please dont jojn this company they are clearly fraudulent.
The have started to reject any messages sent to their email from my registered email address it is obvious they are a scam company please so not register with FXCESs or make any deposit run from them.
2 January 2026
Unprompted review
Reply from FXCess
Dear Toyin Atalabi,
Thank you for taking the time to share your feedback. At FXCess, we are committed to building trust and continuously improving our services, and we value all feedback as part of this ongoing effort.
We would like to clarify that your trading account was closed due to the use of trading practices that are not permitted under our Terms of Business, as previously communicated by the relevant department. This decision was reached following a thorough review and in full alignment with the policies designed to ensure fairness, transparency, and integrity across our platform.
Please note that while profits generated under these conditions were reversed in accordance with our Terms of Business, your remaining balance was successfully withdrawn.
As part of our commitment to transparency, we encourage all traders to review the Terms of Business prior to engaging in trading activities, as these form the foundation of a fair and secure trading environment. Should you require any further clarification or have additional questions, our team remains available to assist you at customer.opinion@fxcess.com .
We appreciate the opportunity to address your concerns and thank you for your engagement.
Kind regards,
FXCess
Trade. But Better.
THE FAKE ARBITRAGE ACCUSATION
Hi everyone who’s reading. I sincerely
from my heart do not recommend this broker, you may see good reviews on here but they’re either fake or people leaving reviews who have just started using the broker, I’ve traded for over 5 months with this broker and I can say at the beginning my internal transfers, deposits withdrawals would only take 1 day maximum. But it all suddenly changed to longer periods for withdrawals and no responses from the support teams. The problem is, I noticed changes in leverage whilst I was trading to attempt to wipe out my account, I noticed higher spreads than usual and today On Christmas Eve, FXCESS accused me of arbitrage and instead of refunding my £920 deposit , they suspended my account. and stopped responding!!! THEYLL DO IT TO YOU ALSO! DO NOT INVEST WITH THEM.
Further more to this, to clarify the fake accusation, I received this email today, without evidence and without notice took my money! Read below,
Dear Client,
After conducting an investigation on the trading activity of your accounts, we have reached to the below conclusion:
Your accounts were trading on price disparities with the purpose of benefiting from a possible pricing arbitrage to the Company's detriment.
This comes as a violation of our Trading Terms and Conditions to which the Client has to comply with before opening an account with the Company.
At this point we would like to draw your attention to Paragraph 6.22 and 27.4 of the Trading Terms and Conditions:
6.22 Internet, connectivity delays, and price feed errors sometimes create a situation where there is price latency on the Electronic Systems such that there is a disparity between the Company quoted prices and current market prices for short periods.
Client expressly acknowledges and agrees that it shall not execute Transactions with the Company that rely on price latency arbitrage opportunities either by using additional functionalities/plug-ins (i.e. Expert”
(i) make corrections or adjustments to the relevant Transaction execution prices to reflect what would have occurred had there been no price latency arbitrage; and/or (ii) cancel all the relevant Transactions; and/or (iii) terminate without notice the Client’s Account with the Company; and/or (iv) charge an administration fee equal to 10% of the deposited funds, with the maximum charge set at $200 or deposit currency equivalent.
IF YOU RECEIVE THIS EMAIL, just know your account isn’t safe, your money isn’t safe and they’ll breach their own rules and take all your deposit. I CAN SWEAR BY GOD, THEY HAVE TOOK MY DEPOSITED AMOUNT WHICH IS £987 AND ARE TRYING TO ONLY REFUND ME £327. In their own terms of business it says ‘take 10% of deposited amount or maximum $200 deposit currency equivalent. this is a breach of their own rules and it isn’t the case anyway, I have full evidence no arbitrage was committed and It’s just a tactic they use to take your money. I have reported the company to the police and currently we are tracing down the ones responsible including my account manager who rang me many times of a UK London number which I have recorded calls from. I am grateful for the help I am receiving from my bank, the police and the FRAUD ACTION TEAM, and until I do not receive my funds of £987 back, I will continue to investigate this broker, find the criminals and bring them to justice!!!!!
4 January 2026
Unprompted review
Reply from FXCess
Dear Ahtsham Asif,
Thank you for taking the time to share your feedback. At FXCess, we are committed to fostering trust and continuously enhancing our services, and we value all client input as part of this process.
We would like to clarify that your trading account was closed following the identification of trading practices that are not permitted under our Terms of Business, as previously communicated by our relevant department. This decision was reached after a thorough review and in strict accordance with the rules designed to ensure fairness, transparency, and market integrity for all clients.
As a result of the breach of our Terms of Business, profits generated under these conditions were reversed. However, your remaining deposit was processed for withdrawal accordingly, noting that a portion of the deposit had been used and lost in trading activities prior to the account suspension.
We kindly encourage all traders to carefully review our Terms of Business before engaging in trading activities, as they form the foundation of a fair and transparent trading environment. Should you require any further clarification or assistance, our team remains at your disposal at customer.opinion@fxcess.com.
We appreciate your understanding and the opportunity to reaffirm our commitment to reliable and responsible trading services.
Kind regards,
FXCess
Trade. But Better.
This is a fully unprompted review
This is a fully unprompted review on this broker.
Started using them as someone offered a copy trading service. At first I was a little cautious because of the reviews and how they never receive the money back etc etc.
After doing everything to get verified and everything they’ve asked for I let the account build up.
I put a withdrawal request in on 11/12/2025 and I received the money I asked for on the 12/12/2025
No issues on my side and very happy up to now. Will obviously edit if something changes but for now I’m extremely happy
12 December 2025
Unprompted review
Reply from FXCess
Hi Sean,
Thank you so much for your positive feedback. It's incredibly motivating and truly valued by our team!
FXCess
Trade. But Better.
Everything about the platform is smooth…
Everything about the platform is smooth no issues very easy to navigate and helpful customer support.
4 December 2025
Unprompted review
Reply from FXCess
Hello Pankaj Patel,
Thanks for sharing your thoughts on our team's performance. It's reassuring to hear our customers are enjoying their FXCess experience.
FXCess
Trade. But Better.
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