Top notch broker with well competitive spreads across the board. The MT4 platform is solid and never crashes, even when the market goes absolutely crazy during US open. Hedging is allowed, which is a... See more
Company replied
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See what reviewers are saying
It's genuinely the best trading conditions I have seen in a while. The execution speed is ridiculously fast, which is perfect for my scalping strategy, and the 24/5 support team is always on hand if y... See more
Company replied
I’m honestly at a loss. Withdrawals worked fine for me before, but recently they’ve been getting rejected with no clear reason. I reached out to support and received a generic “we’re reviewing your... See more
Company replied
I learned one thing while trading with fxcess broker, anytime you’re jumping in trying to chase a pump, those entries never pay off, sooner or later you’ll be liquidated.Thanks to their negative balan... See more
Company replied
Company details
- Finance broker
- Gold and silver trading company
- Investment service
- Non-bank financial service
- Stock broker
About FXCess
Written by the company
FXCess is a leading global broker registered in Bermuda. The broker was established with a strong commitment to transparency and a focus on delivering great products at competitive prices. 🤩
FXCess is a trade name of Notesco Limited. Notesco Limited is registered in Bermuda with registration number 51491. 👀
Their primary goal is to provide excellent trading conditions that cater to both beginners and professional traders, setting themselves apart with their fast execution and low-cost trading! 🙌
With FXCess, traders can gain access to more than 300 financial markets across 6 asset classes with tight spreads and flexible leverage. Also, a dedicated support team is available 24/5 to provide assistance.
🌟 Markets
FXCess provides access to a diverse range of over 300 tradable instruments across six asset classes. Their platform enables trading in a wide range of markets including Forex, Metals, Indices, Shares, Futures and Commodities through CFDs.
🌟 Account types
Traders have the option to choose between two types of accounts. The Classic account features zero commission and variable spreads, providing a flexible trading experience. The ECN account offers the advantage of low to zero spread along with a minor commission fee.
🌟 Platforms
Clients can access the global financial markets through industry-leading trading platform MetaTrader 4, WebTrader and mobile apps. A PMAM platform to manage multiple MT4 accounts is also available and is suitable for both professional traders and money managers.
🌟 Promotions
FXCess provides a wide variety of deposit bonuses and promotions to enhance the trading experience for its clients.
Clients have the opportunity to boost their trading with exclusive deposit bonuses. They can choose between the 100% Sharing Bonus*, the 40% Power Bonus* or the Credit Bonus*.
Terms & Conditions apply. Bonus cannot be withdrawn.
Additionally, FXCess also offers an enticing IB Reward Program, designed to provide Introducing Brokers with the opportunity to earn up to $5,000 in additional cash rewards each month!
🌟 FXCess team
FXCess offers 24/5 global support to promptly address all queries. Their professional multilingual support aims to provide an unmatched trading experience, going above and beyond to meet clients’ needs and ensure a smooth trading journey.
Risk Warning: All trading involves risk. It is possible to lose all your capital
Contact info
British Virgin Islands
- support@fxcess.com
- www.fxcess.com
You should know
3.0
Average
625 reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stay Away from Fxcess.com – They’re Holding My Money!
I deposited funds with Fxcess.com and now they refuse to let me withdraw my own money. I’ve asked them multiple times to close my account, but they keep delaying and trying to force me to stay with them. Totally unprofessional and unacceptable behavior.
I’ve provided my account details to their support team, but still no resolution. Be very careful – this platform does not respect your rights as an investor.
18 September 2025
Reply from FXCess
Dear Amit Gaud Deepchand Gaud,
Thank you for taking the time to share your feedback with us. As previously communicated, your withdrawal request has been successfully processed and your trading account has been closed. We sincerely apologize for any inconvenience you may have encountered during this process.
At FXCess, we value every comment from our clients, as your feedback helps us improve and refine our services. Should you have any further questions or require additional assistance, please don’t hesitate to contact us — our team will be happy to help.
We wish you all the best in your future trading endeavors.
Warm regards,
FXCess
Trade. But Better.
on my 3rd
deposit... THe thing is that I always tend to withdraw more money than I need. You know how it usually goes: I get some of those juicy profits and get everything out on emotions, not considering for the fact that I"m going to use them to scale my account later on anyway... Well, that's basically why 3rd. At least I didn't lose anything on payment commissions, so that's good
Getting a bonus initially helped at first although it made calculating my actual profits a little more confusing than I would wish
18 August 2025
Unprompted review
Reply from FXCess
Hey Otto Fyurst,
Thank you for your fair and impartial review, and for sharing your perspective on our team's performance. We're happy that customers like you are having positive experiences with FXCess.
FXCess
Trade. But Better.
I learned one thing while trading with…
I learned one thing while trading with fxcess broker, anytime you’re jumping in trying to chase a pump, those entries never pay off, sooner or later you’ll be liquidated.Thanks to their negative balance protection, I wasn’t worried about running into debts.Their spreads could be little tighter than usual, a usual solution to avoid wide spreads is to trade during calm markets.
16 August 2025
Unprompted review
Reply from FXCess
Hello StunnaUn,
Your review is appreciated. We're pleased to hear that you continue to have a positive experience. Your feedback is important to us, and we're grateful for your time in sharing it.
FXCess
Trade. But Better.
scammed by Fxcess
Hi i am writing a review regarding my last one given that they responded 12 days ago and then i haven't heard anything since. I am going to try it this my if they don't solve my problem this time i am going to raise legal action
2 September 2025
Unprompted review
Reply from FXCess
Dear Ali Schdid,
Thank you for taking the time to share your feedback. At FXCess, we are committed to building trust and continuously improving our services, and every comment from our clients helps us move closer to that goal.
We would like to clarify that your trading account was closed due to the use of trading practices that are not permitted under our Terms of Business, as previously communicated by our Support team. This decision was taken after careful consideration and in full alignment with the rules that ensure fairness and integrity on our platform.
While profits have been reversed as a result of a breach of our Terms of Business, please rest assured that your initial deposit remains fully available for withdrawal. The funds you originally invested have not been withheld.
As we continue to grow, we kindly remind all traders to review our Terms of Business before engaging in trading activities, ensuring a fair and transparent environment for everyone. Should you have any questions or require further clarification, our team is here to help at customer.opinion@fxcess.com. We truly appreciate your trust and the opportunity to demonstrate the reliability of our services.
With appreciation,
FXCess
Trade. But Better.
It can be trusted
It can be trusted. This conclusion I reached after trading on pretty extreme 1 min timeframes and still they managed to keep trading free from slippages. Additional confirm was once I withdrew 1k:)
12 September 2025
Unprompted review
Reply from FXCess
Hi Mehmet Reimann,
Thank you kindly for your amazing feedback!
Kind regards,
FXCess
Trade. But Better.
Verified Account but Withdrawal Blocked – Very Disappointed
I verified my Fxcess account 1521126258 by sending my Emirates ID and utility bill. My profile was marked as verified, so I thought everything was okay.
But when I tried to withdraw my money, they blocked it and started asking for the same documents again. I sent the documents again, but they are still delaying and not giving any clear answer.
This feels like they are trying to avoid giving my money back. It’s very frustrating and unprofessional.
I don’t trust Fxcess anymore and I warn others to be careful. I hope they fix this soon and stop making it hard for people to get their own money.
This my account number 1521126258
9 September 2025
Reply from FXCess
Dear Afsar Ali Rahim Ali Khan,
I hope this message finds you well.
I would like to inform you that your refund has been successfully processed and credited to your original payment method. Additionally, your account has now been terminated.
Should you require any confirmation documents or have further questions, please don’t hesitate to reach out — we’ll be glad to assist.
Thank you for your time with us, and we wish you all the best moving forward.
Kind regards,
FXCess
Trade. But Better.
Account Restricted After Refund Request – Avoid fxcess.com
I opened an account with fxcess.com (Account No: 1521125629) and deposited 1600 USDT after full verification. Once I found the platform unsatisfactory, I requested a refund.
Instead of processing my request, they restricted my account with no clear reason and are now withholding my money. I have received no useful response from support, and my funds are still blocked.
This is extremely unprofessional and unacceptable. Be very careful — they seem cooperative until you ask for a withdrawal. I do not recommend fxcess.com based on my experience.
3 September 2025
Reply from FXCess
Dear Sonu Gond Govind Gond,
We would like to inform you that your recent withdrawal request was delayed and your funds were temporarily withheld as your account was flagged for suspected fraudulent activity. This action was taken in accordance with our regulatory obligations and internal compliance procedures.
We are, however, pleased that you were able to provide the documents requested by the Company and successfully complete your withdrawal.
These measures are taken to protect the integrity of our platform and to ensure compliance with applicable laws and regulations. Should you require further clarification regarding this decision, please contact us at customer.opinion@fxcess.com.
Best regards,
FXCess
Trade. But Better.
Dreadful customer services and online…
Dreadful customer services and online chat, don't resolve anything, take a long time to reply, don't resolve any issues, steer clear
29 August 2025
Unprompted review
Reply from FXCess
Dear Miss Thornton,
Thank you for bringing this matter to our attention. We regret to hear that your experience with FXCess didn’t meet the high standards we aim to provide to all our clients. To assist you further, we kindly request that you provide your information through one of the available methods: either respond to our 'Find Reviewer' request on Trustpilot or email us directly at customer.opinion@fxcess.com with your account number, full legal name, email address linked to your profile, and the reason for your claim. This will help us locate your details and address your concern more effectively.
At FXCess, we are dedicated to ensuring a seamless and enjoyable trading experience for all our clients. We take pride in our robust trading services and are committed to delivering exceptional customer support.
We sincerely apologize for any inconvenience this may have caused and are eager to assist you further. If you have additional questions or need further support, please do not hesitate to reach out.
Sincerely,
FXCess
Trade. But Better.
stay away if u are making Profits
if you are a profitable trader stear clear, they have stolen over 12,000 dollars from me due to price arbitrage when i didnt do such a thing, they also withheld my funds for a week before i need to threaten them with legal coverage, pls stay away as they will scam u as they did to my cousin which woke up and found up 33000 missing for the same false reason. Had no issues with them until i made profits which they later stole. For the last time pls stay away
31 July 2025
Unprompted review
Reply from FXCess
Dear Schdid,
Thank you for taking the time to share your feedback. At FXCess, we are committed to building trust and continuously improving our services, and every comment from our clients helps us move closer to that goal.
We would like to clarify that your trading account was closed due to the use of trading practices that are not permitted under our Terms of Business, as previously communicated by our Support team. This decision was taken after careful consideration and in full alignment with the rules that ensure fairness and integrity on our platform.
While profits have been reversed as a result of a breach of our Terms of Business, please rest assured that your initial deposit remains fully available for withdrawal. The funds you originally invested have not been withheld.
As we continue to grow, we kindly remind all traders to review our Terms of Business before engaging in trading activities, ensuring a fair and transparent environment for everyone. Should you have any questions or require further clarification, our team is here to help at customer.opinion@fxcess.com. We truly appreciate your trust and the opportunity to demonstrate the reliability of our services.
With appreciation,
FXCess
Trade. But Better.
Solid broker but not very versatile
I happened to come across a fxcess review and decided to check their platform, their offerings and their trading terms. The account selection is decent, but only mt4 is available for trading… stil good choice. What I learned from my brief research is that fxcess can be considered as a reliable broker. :)
25 August 2025
Unprompted review
Reply from FXCess
Hi Shenk,
Thank you for your encouraging feedback! Your kind words mean a lot to us!
FXCess
Trade. But Better.
Blog
I like reading it, believe it or not, but it's not thjat frequent so this is where they gotta keep up.
Conditions are just fine, no suggestions bout them.
6 July 2025
Unprompted review
Reply from FXCess
Hi E.Ziggel,
We appreciate you taking the time to share your FXCess experience with us and fellow traders!
Kind regards,
FXCess
Trade. But Better.
Premium is better
With it, I get better spreads, and you can see the comparison there at the table. But it's not just about spreads here, overall a fine choice of broker. Found them on the net, read some reviews, then looked at the website and saw spreads and other conditions, then signed up, no isses. There are crypto payments too which is a surprise, usdt is far better than other cryptos for these operations. Blog is interesting too, not too much to get bored and interesting topics, just keep the articles more regular.
14 June 2025
Unprompted review
Reply from FXCess
Hi CarolHaro,
Thank you for your encouraging feedback! Your kind words mean a lot to us!
FXCess
Trade. But Better.
Do not trust
Trading properly for just over a week and I get an email telling me my account is suspended due to a possible pricing arbitrage- which isnt my fault and can happen to anyone. They took 2k out my account and when I've looked its only 10 trades they say that have price deviation in my favour - that certainly doesn't add up to 2k. I replied to their email and they have said there's nothing they can do about it. Currently trying to withdraw the rest of my account but even that is proving difficult. Do not trust.
Edit. I don't care about my account being closed. Just want my money back and want to know how you got to the 2k figure. It's not like I did it on purpose.
15 August 2025
Unprompted review
Reply from FXCess
Dear April Emmerson,
Thank you for sharing your feedback. At FXCess, we deeply value constructive input, as it helps us continuously improve our services and reinforce our commitment to providing a secure and trustworthy trading environment for all our clients.
We would like to clarify that your trading account was closed because you engaged in activities that violated our trading rules, as previously communicated by our relevant department. This action was taken in accordance with the trading policies outlined in our Terms of Business, which are designed to maintain fairness and integrity on our platform.
Should you have any further questions or require additional clarification, please do not hesitate to contact us directly at customer.opinion@fxcess.com. We are here to assist and remain dedicated to supporting our clients.
Sincerely,
FXCess
Trade. But Better.
The support staff really knows their…
The support staff really knows their stuff.
Super quick responses (usually under 5 mins).
They yap in normal English, not a script.
3 July 2025
Unprompted review
Reply from FXCess
Hi Bullix,
We appreciate you taking the time to share your FXCess experience with us and fellow traders!
Kind regards,
FXCess
Trade. But Better.
Bless them for that ECN account
Bless them for that ECN account, right what I need. 4.5$ per lot side, well, it's ok I guess...
21 June 2025
Unprompted review
Reply from FXCess
Hello Iosif Roytmang,
Thanks for sharing your thoughts on our team's performance. It's reassuring to hear our customers are enjoying their FXCess experience.
FXCess
Trade. But Better.
All major services were in a good…
All major services were in a good shape. Support, in particular, worked as needed. Polite and fast
13 August 2025
Unprompted review
Reply from FXCess
Hi Paltanoric,
Thank you for your amazing review and wish you all the best!
FXCess
Trade. But Better.
Reply from FXCess
Hello Leon Kirch,
We're thrilled to hear that you're so happy with our service! Your review was awesome! Enjoy trading with FXCess!
FXCess
Trade. But Better.
My general experience
I was really surprised to see so many advantages here. Sometimes I think I get too much, even more than I deserve actually, trading on the mt4 on a classic account with zero commissions and standard spreads are pretty good conditions.
Also, I got a 100% sharing bonus, the terms and conditions are clear, and there is nothing complicated about it, I don’t need to trade 100,000 lots or trade only some specific assets. PMAM feature helps me a lot right now, without that feature I wouldn’t be able to trade so effectively, it allows me to control my positions without issues.
26 June 2025
Unprompted review
Reply from FXCess
Hey Kwamme Shammord,
Your feedback is awesome! We're so happy to hear we're meeting your expectations and hope to continue providing you with reliable services well into the future.
FXCess
Trade. But Better.
Profits removed without warning – account suspended, completely unfair!
I traded with FXCess using only their official MetaTrader 4 platform and the prices they themselves provided – no external feeds, no manipulation.
On August 12, 2025, I suddenly received an email: my account was suspended and all of my profits were removed. The reason given: alleged “Price Latency Arbitrage.”
The facts:
I only used my own Expert Advisor (EA) – which is clearly allowed under their Terms & Conditions.
Every single trade was executed at FXCess’ own quoted prices.
I was never warned, never contacted, and never given the chance to respond.
Instead of transparency, they simply erased my profits and shut me down.
My conclusion after 6 months with FXCess:
Yes, trading and withdrawals used to work fine. But this incident completely destroyed any trust. FXCess proved that as long as you lose, you are “welcome” – but if you win, they will find a clause to confiscate your profits.
Traders cannot control price feed issues – it’s impossible. To punish clients for something they can’t even influence is pure abuse. I also know other traders who had the same problem and never saw their money again.
FXCess refused to communicate properly: no warning, no discussion, no flexibility – just a cold email and account suspension. Support only gives copy-paste replies, no real answers.
This behavior is unacceptable and, in my opinion, makes FXCess a scam broker. If you value fairness and trust, stay away.
I will not let this go. I will escalate this case to every regulator connected to FXCess, and if necessary, I will also take legal action in court. I am looking forward to seeing this through.
12 August 2025
Unprompted review
Reply from FXCess
Dear Gabriele C. ,
Thank you for taking the time to share your feedback. At FXCess, we are committed to building trust and continuously improving our services, and every comment from our clients helps us move closer to that goal.
We would like to clarify that your trading account was closed due to the use of trading practices that are not permitted under our Terms of Business, as previously communicated by our Support team. This decision was taken after careful consideration and in full alignment with the rules that ensure fairness and integrity on our platform.
While profits have been reversed as a result of a breach of our Terms of Business, please rest assured that your initial deposit remains fully available for withdrawal. The funds you originally invested have not been withheld.
As we continue to grow, we kindly remind all traders to review our Terms of Business before engaging in trading activities, ensuring a fair and transparent environment for everyone. Should you have any questions or require further clarification, our team is here to help at customer.opinion@fxcess.com.
We truly appreciate your trust and the opportunity to demonstrate the reliability of our services.
With appreciation,
FXCess
Trade. But Better.
Trading bonuses
I read lots of articles about trading bonuses, and how they can be helpful for beginners like me because I don’t even have a large deposit of more than $1000. So I needed to find a broker with lavish bonuses and it was a real find for me to stumble upon fxcess broker.
100% sharing bonus met all my requirements ideally, the only nuance is that all profits will be shared with a broker, i think it’s a juicy deal. So after depositing $500, I got another $500 and now I’m trading only forex pairs trying to catch swing movements during market news.
21 June 2025
Unprompted review
Reply from FXCess
Hi Ixter,
Thank you for your encouraging feedback! Your kind words mean a lot to us!
FXCess
Trade. But Better.
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