I'm disgusted with your service.i pay for 2 bottles of dark blue eyedrops and they still haven't arrived.yoi never get back to me.i suggest you send them.dougkas bower.16 Gilbert ward court Charlton k... See more
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I wanted the Star Wars Cookie jar. To get free shipping I added another two (less expensive items) to the order. When the order arrived - it was a Plasma Ball !! I'd received an order for a lady... See more
Company replied
Its now ten days since i have ordered my products and it still hasnt arrived after i paid for an express delivery. I have left a message on the customer service number that was displayed through payp... See more
Company replied
Why have I still not received a response? This is very poor service.4th March 2013 17:51 Original message sent 1st March 2013: I received my item on Wednesday 27th February and the box was dam... See more
Company replied
Company details
Information provided by various external sources
Gadget Grotto is the leading Gift and Gadget retailer. We offer many unique gifts and are very competitive on price.
Contact info
United Kingdom
- www.gadgetgrotto.com
I will never use this company again
Delivery turned up a week late after me calling them 3 times! It finally arrived today late and all the box had been opened and damaged. Very unhappy!

Reply from Gadget Grotto
Very good
Great products, great communication, very happy delivery was a little later than expected but this was hermes and I could track product gadget grotto offered me refund for delivery charge in all very pleased
Excellent service
I ordered my item on Saturday evening and I received the item on the Monday. Fantastic service
#Where is my refund?
I did return an item, and have heard nothing from you... i.e., a pair of clip on reading glasses that I couldn't get to stay clipped on. Would be happy to hear from you.
Fast reliable service
I ordered 3 snow scooters. Quick and easy to
Purchase and arrived within a couple of days of ordering.
Discripsion good and quick
As discribed and very quick with in two days from order to delivery, thank you
Best price on the internet!
Watch as described and delivered quickly. Best price on the internet for the g shock I wanted.
Many thanks
gr8 team works here despached item superfast
I used this company for the first time and I'll tell you what they are brilliant I reckon you should try em out you wont be disappointed
1st Order ..... No Compaints!!
I ordered a variety of gadgets as stocking fillers for my boyfriend. I ordered enough before Xmas - that I took my chances with standard delivery. Was still here really quick!! Box undamged and all the bits I ordered were wrapped up safe. Was really happy with everything, it was all as described online. Very happy!! Will have a very happy boyfriend this Xmas!!
Great item, good price, poor packaging
Ordered a shiatsu back massager which was priced a good 20% less than anywhere else. Top quality item but delivery was a touch on the slow side and the packaging was at best poor. Despite this, would most likely use again as they have a decent range of items.
A relaxing experience
Bought a Homedics heated, back massage seat for less than the high Street price and with none of the queuing or stress. Delivered free in a reasonable timescale. Would recommend this company.
need to improve packageing .very disapointed
Anyone can pick a box throw it in a plastic bag then stick on a label, this is NOT good packing,my item arrived in a squashed boxed,although the item was not damaged it means the present now looks inferior.

Reply from Gadget Grotto
The good and the bad
If you pay for express delivery then the service you get is exemplary. If you have a delivery that comes free, because of the amount you spend, then be prepared for a long wait and the tracking does not always work with that either. My parcel arrived before I was able to track it. So I was not able to be resident when it arrived. The delivery driver just left it at the gate, fortunately it was still there when I came back home. Not a very good service although the result was safe in the end.

Reply from Gadget Grotto
Excellent faster delivery than expected
Really happy with product my 8 year old son loved. Exactly as described and really fast delivery.
Ace gifts for Xmas!
Very impressed with the gifts and no problems with delivery , didn't have to wait long for them.
Honourable company
I ordered an automatic card shuffler that was promptly delivered. Unfortunately it was faulty (these things happen). I decided to go for refund rather than exchange and returned item using pre-paid label supplied in the package. I received the refund a few days later. That is what I call customer service and would not hesitate to use Gadget Grotto again.
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