GAME - Aintree Reviews 9

TrustScore 3 out of 5

2.9

c/o Sports Direct, Aintree, 99 Ormskirk Road, L9 5AE Aintree, GB


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Rated 1 out of 5 stars

Went to Game in aintree today (22/1/26) to ask for a replacement for a ps5 controller because it has stick drift and they refused, I told them about consumer rights etc and they weren't interested,... See more

Rated 5 out of 5 stars

Staff member who served me was awesome, took her time, showed and explained different products and offers.

Rated 5 out of 5 stars

Great product to buy from use and the staff where very helpful inside the store where I collect my purchases from the store.


Company details

  1. #147 of 150 best companies in Gaming services
  2. #85 of 85 best companies in Computer Shop
  3. #37 of 40 best companies in Video Game Shop

About GAME - Aintree

Written by the company

GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.

Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)

Contact Customer Service

Contact info

  • c/o Sports Direct, Aintree, 99 Ormskirk Road, L9 5AE, Aintree, United Kingdom

2.9

Average

TrustScore 3 out of 5

9 reviews

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Rated 1 out of 5 stars

Went to Game in aintree today …

Went to Game in aintree today (22/1/26) to ask for a replacement for a ps5 controller because it has stick drift and they refused, I told them about consumer rights etc and they weren't interested, I went on their website and it says I am allowed a replacement, but they refused a replacement, the controller is still in warranty and I shown them the receipt
DO NOT BUY A PS5 FROM GAME GO OVER THE ROAD TO CURRYS WERE YOU GET A PROPER WARRANTY AND CONSUMER RIGHTS

22 January 2026
Unprompted review
Rated 5 out of 5 stars

PlayStation 5

Great product to buy from use and the staff where very helpful inside the store where I collect my purchases from the store.

18 September 2023

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