I needed a new monitor. I found the website was easy to use and found my product straight away. On ordering I was offered different pay methods and deliveries. Everything went very smooth and arrived... See more
Location
Switch locationc/o Sports Direct, Pricebusters Building, Bank Hey Street, FY1 4RY Blackpool, GB
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See what reviewers are saying
Hi. I purchased a MetaQuest 3 VR headset from Game Blackpool. On return the Manager confirmed it was defective and then when processing the return he suggested in front of everyone in the store that I... See more
Company replied
The man who served me was very helpful, he stopped me picking a controller that wasn’t in stock and then told me what they did have. He explained the cover I bought with it to and how it would benefit... See more
Customer service leaves A LOT to be desired! If the staff can’t be bothered, then why should the customers?!?!
Company replied
Company details
- #147 of 150 best companies in Gaming services
- #85 of 85 best companies in Computer Shop
- #37 of 40 best companies in Video Game Shop
About GAME - Blackpool
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
c/o Sports Direct, Pricebusters Building, Bank Hey Street, FY1 4RY, Blackpool, United Kingdom
4.0
Great
9 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Good service
I needed a new monitor. I found the website was easy to use and found my product straight away. On ordering I was offered different pay methods and deliveries. Everything went very smooth and arrived the next day very well packaged.
11 February 2026
Unprompted review
The member of staff was very helpful
15 May 2024
Customer service leaves A LOT to be…
Customer service leaves A LOT to be desired! If the staff can’t be bothered, then why should the customers?!?!
15 March 2024
Reply from GAME - Blackpool
Hi Paul,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
MetaQuest3
Hi. I purchased a MetaQuest 3 VR headset from Game Blackpool. On return the Manager confirmed it was defective and then when processing the return he suggested in front of everyone in the store that I had committed fraud because the number on the headset was different from the number on the box. Waiting a long time and then after that he asked an online Game chat group and they told him the numbers are different.
2 March 2024
Unprompted review
Reply from GAME - Blackpool
Hi Craig,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
Sold customer service …
Sold to me by someone who know the product.couldnt have been more hlpul
12 October 2023
Excellent
The man who served me was very helpful, he stopped me picking a controller that wasn’t in stock and then told me what they did have. He explained the cover I bought with it to and how it would benefit me, very friendly and approachable a benefit to your store
25 September 2023
Very helpful and understanding when I…
Very helpful and understanding when I couldn’t provide photo Id and only had my bank card
20 August 2023
Guy in the Blackpool store said give…
Guy in the Blackpool store said give him a review so here iam,
He signed me up to game elite with my redemption code on the receipt after buying a big amount of tcg stock and he said I should sign up to get 10% back so I did, I had trouble signing up so I went back in store a week later the same guy was present and he said I need to type my banking details to complete sign-up and I thought that's standard but what I didn't know is that he just threw away my receipt with the redemption code and directed me to actually get billed todaywithout my consent basically as I thought he had used my redemption code, anyway I'm on my account and none of the product I have bought has shown up and also I have been charged twice for a service that didn't actually give me more than a £1 in points even though I've spent £200 in the last couple weeks! I will be complaining everywhere until it's resolved as I feel like I've been scammed and purposely charged twice so he gets two seperate sign ups for the program! Very bad experience
22 June 2023
Reply from GAME - Blackpool
Hi Owen,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
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