GAME - Didcot Reviews 6

TrustScore 3.5 out of 5

3.4

GAME, Unit 22b, The Orchard Centre, OX11 7LG Didcot, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Another example of why the High Street is failing. Overpriced games or out of stock games. It's only good for browsing and then going elsewhere/ shopping online to get a better price. The store itself... See more

Company replied

Rated 5 out of 5 stars

The staff in Game, Didcot and really knowledgeable and helpful. They helped with enquiries about Pokémon cards and best value purchases for one of my sons. The next time, they advised again regarding... See more

Rated 4 out of 5 stars

Did have great selection in and had good staff manners and politeness the only thing holding me back from giving 5 stars I feel more screens and displays could be better. But a great store none the le... See more

Rated 5 out of 5 stars

Game in Didcot has the most amazing staff, they are so informative and knowledgeable. I always go there for all my related purchases.


Company details

  1. #147 of 150 best companies in Gaming services
  2. #83 of 83 best companies in Computer Shop
  3. #37 of 39 best companies in Video Game Shop

About GAME - Didcot

Written by the company

GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.

Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)

Contact Customer Service

Contact info

  • GAME, Unit 22b, The Orchard Centre, OX11 7LG, Didcot, United Kingdom

3.4

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Another example of why the High Street…

Another example of why the High Street is failing. Overpriced games or out of stock games. It's only good for browsing and then going elsewhere/ shopping online to get a better price. The store itself is unkept, fixtures all the broken and out of date. Lego prices again too expensive and boxes tatty probably because they have sat there too long. A real shame as Game could be so much better.

2 January 2025
Unprompted review
GAME - Didcot logo

Reply from GAME - Didcot

Hi Trustpilot,


Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 

So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 
 
Thank you and we look forward to updating your opinion of GAME.


Have a lovely day.
 
Kind regards,

Billie 
Customer Service Senior Advisor

Rated 4 out of 5 stars

Did have great selection in and had…

Did have great selection in and had good staff manners and politeness the only thing holding me back from giving 5 stars I feel more screens and displays could be better. But a great store none the less.

6 January 2024
Rated 5 out of 5 stars

Helpful, knowledgeable staff

The staff in Game, Didcot and really knowledgeable and helpful. They helped with enquiries about Pokémon cards and best value purchases for one of my sons. The next time, they advised again regarding the redemption of a gift card when my son wanted to use it for Xbox downloads rather than buying something in store. Great service, thank you!

8 July 2023

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