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GAME - Durham Reviews 2

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TrustScore 3.5 out of 5

3.3

Gaming services
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c/o Sports Direct, Unit 7 Durham Retail Pk, Eden Terrace, DH1 2HJ Durham, GB

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Company details

  1. #147 of 150 best companies in Gaming services
  2. #85 of 85 best companies in Computer Shop
  3. #37 of 40 best companies in Video Game Shop

About GAME - Durham

Written by the company

GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.

Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)

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Contact info

  • c/o Sports Direct, Unit 7 Durham Retail Pk, Eden Terrace, DH1 2HJ, Durham, United Kingdom

3.3

Average

TrustScore 3.5 out of 5

2 reviews

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1-star

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Our loyalty points were unable to be…

Our loyalty points were unable to be used despite them being present on the card. It read £6 but they said they were invalid ?

28 July 2023
GAME - Durham logo

Reply from GAME - Durham

Hi Mr Wilk,


Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 

So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 

Thank you and we look forward to updating your opinion of GAME. 


Kind Regards 
Customer Services

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