GAME - Eastbourne Reviews 4

TrustScore 3.5 out of 5

3.7

c/o Sports Direct, 76-78 The Beacon, BN21 3NW Eastbourne, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Extremely helpful as I was unsure what Game to buy for myself assistant listened and I was very happy with my purchase

Rated 2 out of 5 stars

Staff had lack of knowledge about bundles available when buying a ps5 also seemed very uninterested in helping the customer get the best deal for them. This seems to have happened alot since Game have... See more

Company replied

Rated 5 out of 5 stars

I shopped in Eastbourne store in sports direct. I brought a keyboard and mouse set that was on sale for 25 pound but got charged 30 pound by the guy at the till when I paid by card. I only released af... See more

Rated 5 out of 5 stars

Being able to reserve the game made it much easier for me. Store colleagues were also very helpful.


Company details

  1. #147 of 150 best companies in Gaming services
  2. #84 of 84 best companies in Computer Shop
  3. #37 of 40 best companies in Video Game Shop

About GAME - Eastbourne

Written by the company

GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.

Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)

Contact Customer Service

Contact info

  • c/o Sports Direct, 76-78 The Beacon, BN21 3NW, Eastbourne, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

4 reviews

5-star
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1-star

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great staff

Extremely helpful as I was unsure what Game to buy for myself assistant listened and I was very happy with my purchase

2 January 2024
Rated 2 out of 5 stars

Staff had lack of knowledge about…

Staff had lack of knowledge about bundles available when buying a ps5 also seemed very uninterested in helping the customer get the best deal for them. This seems to have happened alot since Game have merged into sports direct stores.

29 September 2023
GAME - Eastbourne logo

Reply from GAME - Eastbourne

Hi David,


Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 

So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 

Thank you and we look forward to updating your opinion of GAME. 


Kind regards,
James
Customer Services

Rated 5 out of 5 stars

Check your receipt

I shopped in Eastbourne store in sports direct. I brought a keyboard and mouse set that was on sale for 25 pound but got charged 30 pound by the guy at the till when I paid by card. I only released after I got home. Tho the keyboard and mouse are really good I feel a bit mugged off. If they do that all day then someone's getting my fiver plus others

2 May 2023

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