Bought a PS VR2 in store, returned in within 12 hours to be told they won't refund me and to try selling it at CEX?? I'm sure this is against my statutory rights and I will be getting advice, will nev... See more
Company replied
c/o Sports Direct, Unit 2 Arena Shopping Cntr, Green Lanes, N4 1ED Haringey, GB
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Bought a PS VR2 in store, returned in within 12 hours to be told they won't refund me and to try selling it at CEX?? I'm sure this is against my statutory rights and I will be getting advice, will nev... See more
Company replied
I’ve been a loyal game customer for 30 yrs and I’m afraid to say the experience of going to game now is the most depressing time ever, it used to be fun with experienced helpful staff now they don’t c... See more
Hugo was very helpful and knowledgeable for 8a "older" parent who doesn't understand gaming. Thank you for your patience Hugo!!
Friendly staff in the Harringey sports direct Game section. Sale prices have been more impressive as of late.
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c/o Sports Direct, Unit 2 Arena Shopping Cntr, Green Lanes, N4 1ED, Haringey, United Kingdom
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I’ve been a loyal game customer for 30 yrs and I’m afraid to say the experience of going to game now is the most depressing time ever, it used to be fun with experienced helpful staff now they don’t care I really dislike the experience now especially as all my game stores are closed and I have to goto green lanes as it’s now the nearest. Staff are not interested in talking or helping you anymore, it’s such a shame the good times have gone from your stores as I had attended some great mid night launch events over the years and met some great staff who shared the passion of gaming now it’s all sadly gone.
Bought a PS VR2 in store, returned in within 12 hours to be told they won't refund me and to try selling it at CEX?? I'm sure this is against my statutory rights and I will be getting advice, will never set foot in this store again, shocking!

Reply from GAME - Haringey
Hugo was very helpful and knowledgeable for 8a "older" parent who doesn't understand gaming.
Thank you for your patience Hugo!!
Friendly staff in the Harringey sports direct Game section. Sale prices have been more impressive as of late.
3 great games I play 2 of the games already enjoying them very much 5 stars
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