The staff are always attentive in the Lancaster store. They talk through different options and allow you to make your own mind up. I use this store quite often and always feel like they go above an... See more
Location
Switch locationGAME, 3 Lancaster Gate, St Nicholas Arcade, LA1 1NB Lancaster, GB
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See what reviewers are saying
Amazing Staff and price The staff here had time to chat to me about the purchase and other items around the purchase, the things that I was interested in purchasing and upcoming deals. We will b... See more
We loved the chap that served us. He reminded us of a wrestler called Bray Wyatt. He was super friendly and took the time to chat to my daughter about her purchase of a giant squishmallow. Fantastic... See more
The staff was very nice! I purchased Hogwarts Legacy and did not know that required a big download at the beginning that was going to take all the space. They recommened me to buy a memory card.
Company details
- #149 of 152 best companies in Gaming services
- #83 of 83 best companies in Computer Shop
- #38 of 40 best companies in Video Game Shop
About GAME - Lancaster
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
GAME, 3 Lancaster Gate, St Nicholas Arcade, LA1 1NB, Lancaster, United Kingdom
4.6
Excellent
20 reviews
Replied to 4% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service, by all the staff and very knowledgeable and helpful.
13 April 2024
Helpful staff
5 April 2024
Staff were very helpful in choosing the…
Staff were very helpful in choosing the item I purchased very polite and understanding fantastic service
15 March 2024
Amazing Staff and price
Amazing Staff and price
The staff here had time to chat to me about the purchase and other items around the purchase, the things that I was interested in purchasing and upcoming deals. We will be back
16 March 2024
Friendly and helpful staff
10 February 2024
Very helpful!
The staff was very nice! I purchased Hogwarts Legacy and did not know that required a big download at the beginning that was going to take all the space. They recommened me to buy a memory card.
3 February 2024
Lancaster store
The staff are always attentive in the Lancaster store.
They talk through different options and allow you to make your own mind up.
I use this store quite often and always feel like they go above and beyond.
1 February 2024
Very helpful & friendly staff
Very helpful & friendly staff. I felt awkward not knowing anything about what I was looking for but they were very patient and attentive.
18 December 2023
"Fantastic shop
"Fantastic shop! Wide range of games, super helpful staff. A must-visit for every gamer!"
29 September 2023
Fantastic customer service
We loved the chap that served us. He reminded us of a wrestler called Bray Wyatt. He was super friendly and took the time to chat to my daughter about her purchase of a giant squishmallow. Fantastic social skills and customer service.
Thank you!!
24 August 2023
Amazing employees
The employees at game are absolutely delightful, they are so welcoming and kind, and are amazingly lovely to chat with whenever I go in, which is becoming more and more often mostly for this reason!!
20 August 2023
friendly, knowledgeable and engaged
Really friendly and knowledgeable sales assistant who was really positive and engaged in response to my 10 year old son's query.
15 August 2023
Brilliant
Brilliant! Staff super helpful and chatty, great experience for my 8year old son!
11 July 2023
Always a fun time.
Always a fun time going into the store and seeing what they have, the staff are always so helpful and on hand if you have any questions and will do their most to help you out with any problems.
6 July 2023
Everything just super easy to use and…
Everything just super easy to use and staff are mega helpful
17 May 2023
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