Good customer service, the assistant helped me to combine our reward accounts up as couldn't do it online when I bought the elite account. When buying our joy con's she showed us all the choice they... See more
Location
Switch locationGAME, Unit 22-24 Evesham Walk, Kingfisher Centre, B97 4EX Redditch, GB
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Everything is very expensive. The stores themselves are 30% games and 70% kids toys. RESPONSE TO GAME: there's no need to submit a ticket. If this wasn't such an automated response you'd see exac... See more
Company replied
My husband and I went in to look for presents for our son who is turning 5 we was very excited but the man behind the counter was moody and not helpful you need happier staff
Company replied
A very helpful and polite staff
Company details
- #147 of 150 best companies in Gaming services
- #85 of 85 best companies in Computer Shop
- #37 of 40 best companies in Video Game Shop
About GAME - Redditch
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
GAME, Unit 22-24 Evesham Walk, Kingfisher Centre, B97 4EX, Redditch, United Kingdom
4.2
Great
11 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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The staff are really friendly and the …
The staff are really friendly and the store has a wide range of products
10 February 2024
Everything is very expensive
Everything is very expensive. The stores themselves are 30% games and 70% kids toys.
RESPONSE TO GAME: there's no need to submit a ticket. If this wasn't such an automated response you'd see exactly the issue stated and that it isn't a personalised review.
However I will add that the one time I went to purchase a game (f1 2022). We took the game tk the counter to be told its out of stock
23 September 2023
Reply from GAME - Redditch
Hi David,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
James
Customer Services Senior Advisor
Really helpful and knowledgeable staff.
2 September 2023
Very friendly customer service
People always seem happy in there, workers are friendly and pleasant to talk to
2 July 2023
My husband and I went in to look for…
My husband and I went in to look for presents for our son who is turning 5 we was very excited but the man behind the counter was moody and not helpful you need happier staff
24 June 2023
Reply from GAME - Redditch
Hi Natasha,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
customer service
Good customer service, the assistant helped me to combine our reward accounts up as couldn't do it online when I bought the elite account.
When buying our joy con's she showed us all the choice they had so my son could choose.
30 June 2023
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