I bought a £20 PlayStation voucher as 2 games I'd wanted were on sale and bundled together we just a pip shy of that so i could get both for a decent price. Bought and paid for the digital voucher and... See more
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Company details
About GAME
Written by the company
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
Unit A, Brook Park East, NG20 8RY, Shirebrook, United Kingdom
- www.game.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Useless go elsewhere Spent 2 weeks back and forth emailing…
Spent 2 weeks back and forth emailing enquiring about specific games what comes with it never got an actual answer just days of no replies and being asked serial numbers product codes wrong info etc etc. leicester stores are a shambles along with sports direct just smashed packaging used items back on the floor. finally gave up waiting for an answer and just ordered the items turned up today in a plastic bag unsurprisingly the games are smashed to pieces and special edition squashed and ruined. Now ive gotta go back through there online form log a ticket and wait weeks to get something sorted. I mean im not surprised u have gone bust and going bust again.
Smooth delivery
No issue. Product delivered securely and super fast. Thank you!
Not happy paid extra for quick delivery…
Not happy paid extra for quick delivery for the weekend and still dont have my game 2 days later and if I dont get it by in the next two days i might as well of not paid extra as the cheap delivery time would of been this feel scammed
Very happy with my item absolutely love…
Very happy with my item absolutely love it
Game are a great company to buy from
Game are a great company to buy from, I do wish they did more deals on pre-orders like you get on PlayStation but that’s just a personal bug bear. When needing help the customer service is great and can’t thank them enough
Easy website to browse
Easy website to browse. Found what I was looking for. Different payments offered allowing ease to pay. Quick to update and let me know of any changes.
The game just doesnt run
The game just doesnt run, all downloads appear to have gone through OK but the game just doesnt run, no error messages just a MS screen asking me which version I would like from a compare list.
I am emailing game support at the moment trying to ascertain what the hell is happening. Not good for a game I pre-ordered 2-3 months ago and now find it is reduced from what I paid only to discover it wont run.
Awful experience
Awful experience. They had a banner advertising if you ordered crimson desert by 9pm you would get next day delivery. It said nothing about having to pay for the delivery, I tried to cancel my order but magically 5 mins after sending them an email the order was processing so it could not be cancelled. So now I have a game I wanted on day of release arriving by next Wednesday and I then have to send it back even though it is your false advertising that got me in this mess in the first place!
Very disappointed as a damaged item was…
Very disappointed as a damaged item was delivered, and it has cost me an additional £4.99 in postage to return the item.
Very fast service
Very fast service, a great deal and fast post, even using Evri.!!
“Brand New” doesn’t mean new
Bought a “mint” copy of a ps4 game online, while it arrived quickly the game was sealed with security protected stickers (A control copy of the game) - incredibly scratched up and had three (3) different prices on the case. The case also arrived covered in dirt - despite being sent in adequate packaging.
The disc is loose inside the case which is dented and heavily scratched. I have not unsealed the item due to knowing that GAME will unlikely accept a return if I do so.
If I wanted a game in this condition I would have purchased it second hand, elsewhere as GAME should no longer stock them (or so I was lead to believe).
They send toys but they always wreck…
They send toys but they always wreck the packerging.holes in things.stuff bent.they not intrested neither.avoid.dont buy anything if you want packerging in 1 piece.
Delivery times way too long
I ordered a memory card, shipped on 10March still not here on 15th March. Will buy in store going goward
Ordered two supposedly brand new items
Ordered two supposedly brand new items. One of which was dirt and second-hand. The other was unsealed and I haven't looked any further.
Next day worked very well for me
Next day worked very well for me and I have always loved Game.
Always happy with products and service
Always happy with products and service
First time but not last
The sensing and the tracking of the packadge was absolutely perfect.
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