GAME Reviews 

Excellent customer service

Slight ding in the DND book but otherwise fine

Unfortunately, on several occasions items were lost in transit from the UK to Australia and then delivered to a storage facility nowhere near my delivery address.
GAME uses a company called DAI post, who have repeatedly misplaced our items. When we went to pick up items from their storage facility, staff had left over an hour early from their business closing time so I had wasted my time driving all the way there. I tried contacting GAME but was told to contact DAI Post who were also of no help. Will only be buying from GAME again if they choose another courier provider.

Promised they would cancel order, then got shipping confirmation a few hours later.

Game has gone downhill in resent years, they no longer have a rewards platform and most games can be found cheaper on other sites, also if you have an issue it’s hard to get it resolved. Sad to see but their just not standing out form the crowd anymore.

Game standards have gone really low
Brought the set of sfc tmnt statues and the quality is more 2nd hand than brand new I would have been better to find these in the bin than buying them from game
The boxes look like someone been using them like a football and customer service are no better then the quality of the items
Being told it all about the product and not the box and they were ship out in a plastic bag and not a box which would have protected them plus if these was in store they would have been in there clearance section and not sold at full price because of the packaging

If it wasn't for the fact that I was given Game Vouchers as a gift I would not have shopped here. Game used to be the place to go for games. They would host exclusive previews, midnight releases and made a real fuss about day one games. Now it's just a small corner ditched in the corner of sports direct. The loyalty scheme has been removed, the trade in option..gone. The lack of available Playstation stock is laughable. I'm not sure if there is an ongoing dispute with playstation but your variety with Sony products is shocking. Luckily I have both playstation and Xbox so I was able to buy Crimson Desert on Xbox. This experience in itself was terrible.. popped into your game concession in sports direct Plymouth, no staff there to help, only sports direct staff. Maybe you've removed game staff and just man it with sports direct staff but we used to rely on the game reps for advice and tips. Anyway, I asked a staff member if they had Crimson Desert and their response was 'if it's not on the shelf we don't have it'. Didn't even bother to look for it in stock. So I ordered on the game website... Delivery charge to home.. £4.99, ordered to store..£4.99, pick up point £4.99. I can't believe a business as big as Sports direct (and yes I know you owns it and what else forms the group) charge you to pick your own game up from a store bang in the middle of town where you also have to pay for parking or public transport. There is no incentive to come to into store any more and that is a shame.

I can say with confidence, I will never shop at game again. Working in retail for many a year, I applied to work at game due to it's reputation and market leading. Now, I wouldn't ever step foot into a concession again.

Ordered Magic the Gathering MTG Magic: The Gathering (MTG): Teenage Mutant Ninja Turtles Pizza Bundle received the order today and found that one side of the box the seal had been broken as if the box had been tampered with the other side the seal is intact. I don’t why they would send out a order with a broken seal. Very Poor from Game

I have to leave 1 one star as I can't leave zero. It's impossible to contact this company to inform them that I was hacked and someone made fraudulent purchases using my account and they're happily giving stolen goods to thieves. I assume they allow this all the time, despite the fact that they'll ultimately get ripped off too.

Would be 5 stars but evri are a useless delivery company.

Good but can be better. like better prices or deals.

I found ordering easy and delivery went smoothly

Spent 2 weeks back and forth emailing enquiring about specific games what comes with it never got an actual answer just days of no replies and being asked serial numbers product codes wrong info etc etc. leicester stores are a shambles along with sports direct just smashed packaging used items back on the floor. finally gave up waiting for an answer and just ordered the items turned up today in a plastic bag unsurprisingly the games are smashed to pieces and special edition squashed and ruined. Now ive gotta go back through there online form log a ticket and wait weeks to get something sorted. I mean im not surprised u have gone bust and going bust again.

No issue. Product delivered securely and super fast. Thank you!

Not happy paid extra for quick delivery for the weekend and still dont have my game 2 days later and if I dont get it by in the next two days i might as well of not paid extra as the cheap delivery time would of been this feel scammed

Very happy with my item absolutely love it

Game are a great company to buy from, I do wish they did more deals on pre-orders like you get on PlayStation but that’s just a personal bug bear. When needing help the customer service is great and can’t thank them enough

Easy website to browse. Found what I was looking for. Different payments offered allowing ease to pay. Quick to update and let me know of any changes.

The game just doesnt run, all downloads appear to have gone through OK but the game just doesnt run, no error messages just a MS screen asking me which version I would like from a compare list.

I am emailing game support at the moment trying to ascertain what the hell is happening. Not good for a game I pre-ordered 2-3 months ago and now find it is reduced from what I paid only to discover it wont run.