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GamersGate.com Reviews 675

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Many customers have been loyal for years, praising the competitive pricing on new releases and historical lows on older titles, often finding unbeatable deals. The customer service is frequently highlighted as excellent, with agents being helpful, attentive, and professional in resolving issues like region mismatches or accidental purchases, often going above and beyond to ensure customer satisfaction. People appreciate the quick and easy payment process, especially when using cards, and the instant delivery of game keys, making for a painless buying experience with a wide selection of games. However, some customers also noted issues with the website, such as aggressively slow key delivery, an overused and failing CAPTCHA during login, and an age verification system in the UK that requires ID for all games, making the site effectively unusable for some. A few other people also felt that payment processing could be problematic, with some experiencing issues with specific payment methods or tax calculations, leading to delays or the inability to complete purchases. There were also instances where customer service was unhelpful or unresponsive, particularly when dealing with

What people talk about most

Product

People report ambiguous experiences with product, with many reviewers praising the good prices, instant key... See more

Website

Customers had ambiguous experiences with the website, with some praising it as a new favorite for Steam key... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the great deals, competitive... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reviewers praising the... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers experiencing issues such as payments being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been buying games from GamersGate since around 2014. Their website is well designed and easy to use with real pagination. No "click to see more" scrolling garbage. They have competitive sales on... See more

Company replied

Rated 5 out of 5 stars

I've had a great time buying from this shop! Their prices are consistently unbeatable (I’m a Steam user and always double-check Isthereanydeal before buying anything). Writing this from the heart afte... See more

Company replied

Rated 5 out of 5 stars

They often have coupons for new game releases that match or exceed historic low, checkout is fast, I know I'm getting the key right after purchase and it will always work, and support would help if so... See more

Company replied

Rated 5 out of 5 stars

I managed to get a lump sum of savings on my purchase of 16 Games with 2 DLCs. $132 paid decreased from $509 with Sales. Although I did have a problem with one Steam Key as there was a bit of a... See more

Company replied


Company details

  1. Video Game Shop
  2. Game Shop
  3. Gaming services
  4. Hobby shop

About GamersGate.com

Written by the company

Introduction

We're GamersGate, and we're here to get you cheap and official Steam keys!

Buy Now!

Trusted and Established

Established in 2004, we have proven our reputation as a reliable seller over and over again, working directly with such publishers as Bandai Namco, Capcom, Focus Entertainment, and many more. Our catalogue? Vast – we've got dozens of thousands of games – from childhood classics and borderline lost media to modern AAA releases, all with heavy discounts.

Read Our FAQ

Our Strengths

Among our strengths – Incredible customer support; cheap prices and numerous discount codes; fun social media accounts and, of course, years of reliable service behind our backs – you can always trust us to provide you with the best service possible.

Who We Work With

Unbeatable Discounts

We also provide constant discounts on upcoming pre-orders and brand-new games, making us the premier destination for those who don't want to pay full price. Fair play, we're here to help you!

Check Out Our Discounts

Unmatched Customer Support

Our customer support, dare we say, is unmatched, frequently going above and beyond what other stores might do – if you have a problem, we have a solution, and we're going to make sure you get one. Kick back, relax, and enjoy great prices, instant delivery, and friendly support!

Contact Support

100% Official Keys!

We guarantee that all of our keys are sourced directly from publishers

We guarantee that all of our keys are sourced directly from publishers
We work directly with hundreds of publishers, including Capcom, Focus Entertainment, Bandai Namco and many more. We always provide official keys with no grey market involvement.

Contact info

Promotion box for GamersGate.com

Check out our best offers and save!

Use code "WETRUST" to save additional 10% (some exceptions apply)

4.3

Excellent

TrustScore 4.5 out of 5

675 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Let me buy a game without setting up an…

Let me buy a game without setting up an account. Just kidding, they made me an account that I didn't ask for, couldn't log into and couldn't get my key without logging in. Won't be using again

14 November 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hey,

Sorry for the inconvenience caused, we're aware that the process is far from ideal, we're actually trying to come up with better alternatives that keep the security aspect and increase convenience. Please accept our sincerest apologies for not being transparent enough about the way we handle these.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Great Customer Service

⭐⭐⭐⭐⭐ Great Customer Service — Helpful, Attentive, and Professional

I encountered some issues with a game I purchased, and I was very impressed with the customer service provided.
The support team responded quickly, gave clear instructions, and guided me through the process even though I’m not very familiar with technical computer details.

They were attentive and thorough, carefully reviewing my case and discussing it internally to find the best solution.
In the end, they helped resolve the situation completely and supported me all the way until everything was settled.

Their friendly, fast, and thoughtful assistance made me feel that the company truly values its customers.
Thank you for the excellent support and for taking care of the issue so professionally.

13 November 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Our customer support are our pride and joy, thank you so much for leaving them a good review!

Rated 5 out of 5 stars

GamersGate will definately get more of my business!!

I didn't know what to expect because of that other ordeal that also has to do with games, but GamersGate.com is it's own beast in the gaming world. Great deals, fast service! For an avid gamer such as myself, those are the only necessary ingredients. I hope to see this company grow. Definitely give them a chance.....They don't disappoint.

10 November 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thanks a ton!

Rated 5 out of 5 stars

GamersGate has always been good.

Site is easy to browse, coupon codes worked, no problems with my payment processor unlike other sites. Absolutely no complaints.

31 October 2025
GamersGate.com logo

Reply from GamersGate.com

Hey, thanks a ton for the feedback, glad to be of service!

Rated 5 out of 5 stars

Great price

Great price, painless buying experience, and game works as expected.

25 October 2025
GamersGate.com logo

Reply from GamersGate.com

Thanks a ton for the review, glad you enjoyed our service!

Rated 5 out of 5 stars

Amazing support team

The support team of gamergate are amazing and really helpful without hesitation , I have got a very good support from them when mistaken on buying games. the team understand and very reasonable. very recommend for anyone looking for buiyng good price games .

21 October 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hey, thanks a ton for the review, glad we were able to help you out

Rated 5 out of 5 stars

Quick Resolution and Exceptional Customer Service!

I recently had a problem with a game key due to a complicated region mismatch. The GamersGate support team was incredibly helpful and quick to resolve the issue.

When they couldn't provide a replacement key, they issued a full refund as an exception. This level of fairness and customer care is rare. I'm very impressed and highly recommend them!

12 October 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thank you so much, really appreciate the kind words!

Rated 5 out of 5 stars

Good Value, Trustworthy Store

Easy to use website, good prices, no issues with purchases.

10 October 2025
GamersGate.com logo

Reply from GamersGate.com

Hey, thanks a ton for the review, happy you enjoyed our service!

Rated 5 out of 5 stars

Cheap and trustworthy

Tried it for the first time about a week ago, it has many great discounts and i ended up purchasing Destiny 2 legacy collection which apparently doesn't run on Linux, only windows. They still allowed a refund after I explained my situation.

Purchasing steam keys is convenient, quick and easy. If it takes over 15 minutes, you'll get a 10 percent discount coupon.

What more can you ask for?

A highly recommended website

9 October 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hi, thanks a ton for an in-depth review, much appreciated, and we're glad you've enjoyed our service! Cheers!

Rated 5 out of 5 stars

Wonderful experience

The right product at a great price quickly delivered and easy to purchase

30 September 2025
GamersGate.com logo

Reply from GamersGate.com

Hey, thanks for the five-star review, glad to be of service!

Rated 5 out of 5 stars

Great

Great too quickly

29 September 2025
GamersGate.com logo

Reply from GamersGate.com

No such thing as too quickly :) Thank you!

Rated 1 out of 5 stars

Ordered a while ago

Ordered a Steam key while ago. Still haven’t received it. This site is aggressively slow when it comes to delivering keys. A apology coupon seems to be the norm since they kno ahead of time they are extremely slow in delivery and most orders will take upwards of a hour to deliver your key, despite taking your money instantaneously. Nearly everywhere else has an instant delivery on keys as soon as you pay, but not GamersGate. This will be my last purchase from this site, assuming I ever get my key.

30 September 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

We want to sincerely apologize for the delay you experienced in receiving your Steam key. The truth is that while keys are normally delivered instantly there have been occasional delays when our system communicates with publishers’ servers. When their systems are under high load it can sometimes cause a delay before the key is confirmed and released to you.

We are actively working with our partners to improve the reliability of this process and reduce the chance of such delays happening again. While we cannot completely eliminate rare slowdowns, we are also working on our end to make the experience smoother. Once again, our sincerest apologies!

Rated 5 out of 5 stars

A very competitive site to buy Steam keys

A very competitive site to buy Steam keys. Very good deals and lots of coupons. Professional and caring staff that are very helpful if you ever have an issue. I very much recommend GamersGate.

18 September 2025
GamersGate.com logo

Reply from GamersGate.com

Hey, thanks for the review and for the positive words! Much appreciated!

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