Gameserverkings Reviews 418

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I opened a Rust server with Game Server Kings and it was a super easy process, like most hosting service providers. What sets Game Server Kings apart, though, is the 24/7 ongoing support for when thos... See more

Rated 1 out of 5 stars

This Service is garbage the servers have low frame rate they crash a lot and they over sell space on their servers, when asked to fix problems they simply tell you its your plugins and that you need a... See more

Company replied

Rated 5 out of 5 stars

One of the best if not the best server hosts I have every had the pleasure to experience. Their customer support answers your questions within 5 mins on average and they aren't premade messages.. that... See more

Rated 1 out of 5 stars

Extremely frustrating to work with. I've been with GSK for 4 to 5 years now and over these years. A portion of the time, there's been semi consistent issues. However, the past few months have... See more

Company details

  1. Gaming services
  2. Cloud Computing Service
  3. Web hosting company

Written by the company

Gameserverkings is a leading provider in game server hosting services. We operate our own fully global DDoS protected network and provide shared, bare metal, and colocation hosting solutions.


Contact info

3.3

Average

TrustScore 3.5 out of 5

418 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Godly customer service

Multiple people like Jordan and Alexander are extremely helpful with your server. Almost instantaneous response times and goes above and beyond to help you fix your server. (Jordan specifically helped fixed my server.cfg and clean up various lines)

15 October 2021
Unprompted review
Rated 5 out of 5 stars

For any of you sceptics.

For any of you sceptics, GSK is the most reliable host I've ever used.

Amazing customer service.
Cheap pricing.
Smooth, 24/7 uptime.
Easy dashboards.

If you need a starter host for your servers, don't hesitate to rent from GSK immediately.

28 September 2021
Unprompted review
Rated 5 out of 5 stars

Thanks from a noob!

This is my first time creating my own server..and being an active pothead I had a lot of questions and messed things up a lot. GSK takes a lot of the pain away bc they are always there to answer questions and fix what you did wrong looooool! Love the easy to use TCAdmin Panel. I never write reviews well bc i always forget to but Jake really saved the day for me when i reached out to their online customer support! Thank you GSK crew!!! I guess I should plug my server Stoners Paradise! Come see what a high noob can do : P

28 September 2021
Unprompted review
Rated 5 out of 5 stars

Great smooth servers. Amazing customer service

Great smooth servers. After hours and hours of testing, I had two slight framedrops and rubberbanded once in one month of playing. Good pricing if you do not want anything fancy. Sublime customer service. Tickets are answered within minutes and problems are solved just as quick. 5/5

27 September 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Support

This server host is so helpful if you have any problems.
I will be using this host for a long time, works real well and they have so many guides if you ever get lost.
I had some hiccups here and there, but they resolved all my issues.
Very good so far!

-DAZ

13 September 2021
Unprompted review
Rated 5 out of 5 stars

Genuinely an amazing experience with…

Genuinely an amazing experience with customer support. Their technicians are professional and will help you with every issue you have. Server hosts are also unexplainably amazing, server runs smoothly without even getting the expensive upgrades. Haven't had any issues so far, and i am very impressed with their customer support and server services P.S special thanks to Jake from the support team for such amazing speed and answering my questions thoroughly.

12 September 2021
Unprompted review
Rated 1 out of 5 stars

Useless server hosts

ordered a 3 month server for us and uk both servers keep crashing asked for a refund and was told no this has been happening since day one

12 September 2021
Unprompted review
Gameserverkings logo

Reply from Gameserverkings

Hi Phillip,

I'm sorry that you've had a negative experience with our services. Your two servers in question were both being limited for going over the resource limitations. We offered you an extensive list of ways that you could reduce your resource usage and make sure the servers are always in compliance. As far as we are able to see, nothing on that list was attempted, and our support team was only met with hostility in your following responses.

We have thousands of active services, some of which occasionally run into issues such as this due to server mismanagement or misconfiguration. I feel that we offered you some great resources and our full assistance that you chose not to utilize. I feel that this review is incredibly unfair, and does not accurately represent the experience offered by our company.

We would be happy to assist you in resolving the issues with your services, so if you change your mind please contact via any of our 24/7 support channels.

Regards,
Dristen M
General Manager

Rated 5 out of 5 stars

Support is amazing.

Jake was extremely helpful and had a fast response. He helped guide me and made everything easier on me. Support like this is why I choose GSK. Thank you Jake!

6 September 2021
Unprompted review
Rated 5 out of 5 stars

Best Customer support reps

Chris is one of the best customer support reps I have talken to, he always chats and has a nice conversation with you and will help you with whatever you need help with!

2 September 2021
Unprompted review
Rated 5 out of 5 stars

My rust server

Service:10-10
Server Quality: 10-10
Price : Cheaper than most
Overall : I choose GSK because when I havent known what to do they did and helped me. I will continue to use this service for any server needs I require and they provide. Your money is well placed here!

29 August 2021
Unprompted review
Rated 5 out of 5 stars

My Terraria server Review (GSK Rocks!!)

(Summary at the bottom) GameserverKings provided an absolutely wonderful experience for my terraria server. For some context, it was my first time ever renting a server online so while I was hesitant I looked into my options and thought GSK would be a good fit, and oh how right I was. Not only was my gameplay experience extremely smooth and with no hiccups, but the support staff were very helpful, patient and kind. The staff always answered my questions quickly and provided step by step help whenever it was needed. The team at GSK gave me an online server experience that I will remember fondly, Me and my group of friends really enjoyed the server to the max and made the most out of our terraria experience, one that would not have been the same without their services. Basically everything that you could hope for in this type of service was provided, a smooth gaming experience, competent and kind tech support and a very clear and easy to navigate website and file manager for the server. Not only do I recommend GSK but I personally will be a returning customer once I start another Terraria adventure. Thank you so much GSK team!

27 August 2021
Unprompted review
Rated 5 out of 5 stars

I was having issues with my server…

I was having issues with my server location and Jake from GSK was able to migrate me to a Dallas location with all my mods/config intact which was a very nice surprise as most places would just install a new server and you'd just start over. Support has been very helpful every time I've needed them.

10 August 2021
Unprompted review

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