The Gamesmen Reviews 

514
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products, including rare items, offered at competitive and affordable prices. Many consumers highlight the exceptionally fast delivery service, with orders often arriving quickly and sometimes even the next day. The professional and friendly service, along with clear communication and easy ordering process, also received strong positive feedback. However, some customers also noted issues with product condition upon arrival. These concerns often stemmed from inadequate packaging, such as items being sent without sufficient protection or in boxes that were too small, leading to damage.

What people talk about most

Product

Clients share positive opinions on product, often highlighting the great range and selection of items,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and speedy... See more

Order

Customers consistently note positive experiences with order, praising the easy ordering process and quick... See more

Price

Users describe positive interactions with price, consistently highlighting great, reasonable, and excellent... See more

Service

People report positive experiences with service, consistently highlighting its reliability, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shopped with Gamesmen several times and have never had an issue. Always quick to post. There's usually only up to one working day wait between order and postage - there's a "skip the queue" pay extra... See more

Rated 5 out of 5 stars

Quick shipping, notified of packing, ready to ship, shipped and arrived. I've dealt with The Gamesmen since 1984 with my Commodore 64 and haven't looked back. Always a pleasure to deal with. The T... See more

Rated 5 out of 5 stars

These Guys are amazing i am just going to put it out there if you need or see anything you want on there website get it. I put my order in and it was processed within minutes and out for delivery not... See more

Rated 5 out of 5 stars

These guys snd gals are simply the best ever. I am not one to give reviews of any kind. But the professional service received from this company is had prompted me to leave this review. Timely delivery... See more


Company details

  1. Video Game Shop
  2. Childrens Toy Store
  3. Game Shop
  4. Toy shop

Information provided by various external sources

Australia’s longest operating independent video game retailer. Open 7 Days. Est. 1982. Fast Delivery. Call 02 9580 9888. Shop online or in store for all your gaming needs, including Video Games, Consoles & Accessories (for PS4, Xbox One, Nintendo Switch, PC, Retro and more), Board Games, Tabletop Games & Puzzles, Toys, Pop Culture Merchandise, Gifts and more... The Gamesmen has a clear focus on continuing to deliver quality service, the extensive product range and the enjoyable shopping experience that has made us famous all these years. We will always do our utmost to offer the best possible deal combining price, service and the right product.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

514 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(514)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and a great price! We’ll done!

Great service and a great price. I placed my order on Wednesday night at 8:30pm, opting for the cheapest delivery method. It arrived this morning, Friday before 8am. One and a half days! I am impressed. I was also really happy with the clear emails and texts I received about its delivery. I’m an older person and often have trouble navigating the information sent, because it is not laid out well or just inaccurate!

21 July 2023
Unprompted review
Rated 5 out of 5 stars

Another smooth order

Another smooth order from gamesmen. Love that I was able to buy some game boards on sale. Package arrived safely thanks 🙏🏻

13 July 2023
Unprompted review
Rated 5 out of 5 stars

They're great

Sent out quickly from order, product was in excellent condition for preowned and had a great range that I couldn't find anywhere else. Very happy with the overall experience

25 May 2023
Unprompted review
Rated 5 out of 5 stars

Perfect experience

Incredible price on item on clearance. It was sent to the post almost immediately and arrived a couple of days later. There's nothing more I could ask for and I'll be using this store again without a doubt.

4 May 2023
Unprompted review
Rated 1 out of 5 stars

Faulty Game and NO SERVICE - BUY ELSEWHERE

After pre ordering AFL23 for PS4. It was sent a day after its release instead on the day only to be faulty throwing errors everytime it's played. I have emailed the store with the problems and asking for a full refund. No reply or any contact whatsoever. My last purchase from this place.

8 May 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

The Gamesmen consistently provide great 'old fashioned' service where I feel like a valued customer. It doesn't hurt that they're also priced well, the website is fast and easy to use with multiple payment options, and the shipping is always fast and well-packaged.

It would be technically easier for me, living in Melbourne, to shop locally - but I get better, faster, service out of The Gamesmen who are located in SYD.
Keep up the great work!

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent shop!

Have shopped with them a couple of times and they have super quick delivery and excellent communication. Their range of products is awesome and it’s excellent quality. Love shopping with them

28 April 2023
Unprompted review

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