Gamola Golf Reviews 

2,272
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought a universal umbrella holder from them with cash only to find out it couldn't attach to my design of trolly,took it back the following week intact and with receipt to be told only store credit... See more

Rated 1 out of 5 stars

Requested some basic information regarding the launch of the new PRO SL Carbons. Firstly, the website was misleading with the new version headed under “January Sale” instead of “New” like othe... See more

Rated 1 out of 5 stars

More than useless. Golf trolley sent back was awaiting refund. Steve from Gamola organised a courier to collect and sent it back to Master's Golf whilst I awaited months for a refund. I have now chase... See more

Rated 2 out of 5 stars

Please don't take this the wrong way, but having ordered from you before without any problems using my laptop trying to order using a mobile device has driven me mad! I tried a number of times to o... See more

Company details

  1. Golf club

Information provided by various external sources

Online golf store located in Aberdeen, Scotland. Stockist of all major brands including Adidas, Taylormade, Titleist and Footjoy. Specialists in club making equipment.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(2,272)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible customer service!

Excellent on all fronts! Although I initially received the wrong size golf shoes (could have been a problem at any point in the Amazon system), Steve and his team at Gamola were straight onto it - free postage label sent immediately and the correct size sent with no hassle and arrived within 48 hours. I would have no hesitation ordering from Gamola again

26 May 2021
Unprompted review
Rated 5 out of 5 stars

An excellent company.

A great company to deal with. The price for this golf bag was excellent and the service brilliant. Very happy to recommend Gamola Golf to others.

19 December 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service

I ordered a pair of competitively priced Skechers Go Golf Torque Boots from Gamola Golf earlier this month but a couple of hours later I realised I had ordered the wrong size! I phoned Gamola and spoke with Graeme at the Company who advised me that the Boots had already been despatched. However he quickly explained and arranged the return and re-order procedure which was very slick and efficient. The wrong sized Boots arrived quickly and I returned them. The replacement pair were with me 2 days later. I am delighted with the Boots and very impressed with the Company’s procedures and overall customer service. I wouldn’t hesitate in strongly recommending Gamola Golf to anyone looking for quality golfing goods. And many thanks Graeme!!!

19 December 2020
Unprompted review
Rated 1 out of 5 stars

Ordered some mittens from there site…

Ordered some mittens from there site six days ago ,, two phone calls later and still no goods ,, wanted them for a present so paid for 48 hour tracking delivery 🚚 have been told they are in the system - not very happy 😟

10 December 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Great service from Gamola Golf! Ordered my item (which I couldn't get anywhere else) on Friday evening and arrived early the following week! Highly recommended and will be using again in the future! Thank you.

9 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent 5* customer service

Sometimes you get blown away by excellent customer service, and Gamola Golf have just done that!
A simple little mix up over my order, a few emails, and my issue was more than adequately resolved by the great sales team at GG (Steve in particular was a delight to deal with).
It's nice to know the art of excellent customer service is still being practised - well done GamolaGolf.
Whenever I next need any golf equipment in the future, I'm going nowhere else . . . good prices and speedy delivery with the knowledge that if anything goes wrong, there is someone there who cares enough to solve it as quickly as possible.
Excellent, well done GG . . . my faith restored!

9 November 2020
Unprompted review
Rated 5 out of 5 stars

Great personal service.

Great contact and good to be able to speak to knowledgeable staff directly. Good prices delivered on time.
I felt that the salespeople were interested and fully trustworthy.

22 July 2020
Unprompted review
Rated 1 out of 5 stars

Ordered a golf trolley

Ordered a golf trolley, they knowingly sent me a cheaper alternative without any communication. I’m now trying to return the trolley and get a refund without success. Terrible communication I would avoid. DO NOT USE!

14 June 2020
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great experience shopping in Gramola Golf!
I live in Spain and they ask me all my question by email. They shipped out to me very quickly and my order arrived to Spain in a few days. I bought an electric golf trolley.
thank you!

Fantástica experiencia comprando en Gramola Golf!
Vivo en España y contestaron a todas mis preguntas por email. Me enviaron todo muy rápido y el pedido llegó a España en pocos días. Compré un carro eléctrico de golf.
Muchas gracias!

22 May 2020
Unprompted review
Rated 2 out of 5 stars

Placed a small order for some ferrules…

Placed a small order for some ferrules and grip tape. Got the automated we have received your order email, but that has been the sole communication.

3 working days after placing the order I phoned to see what the status was to be told my package had been shipped the previous day.

Its now been two full working days after that phone call, so 3 working days since the goods were dispatched and I still don;t have them.

Exceptionally slow delivery and really poor communication!
Disappointed.

Goods just arrived. So now here but still slow and poor communication

20 February 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a Titleist golf glove for a…

I ordered a Titleist golf glove for a birthday present for my partner's birthday. I paid extra for guaranteed delivery to be here in time for his birthday. It should have been here 2 weeks ago. Still no delivery. Rang them and very poor customer service. No apology, nothing. Don't use this company. Avoid giving them your money as your order won't arrive. Taking this further.

2 November 2019
Unprompted review
Rated 1 out of 5 stars

Replacement head covers

Unfortunately I had a very poor service from Gomola Golf, i ordered replacement head covers and was told they would be delivered the following week, no covers arrived so I rang them and was told they are out of stock but we're awaiting a delivery, 3 weeks later and still no head covers so I have requested a refund, at no point did they ring me to let me know what was happening, so I think very poor customer service.

12 August 2019
Unprompted review
Rated 1 out of 5 stars

I had ordered mens Adidas golf shoes…

I had ordered mens Adidas golf shoes via telephone on 13th May for a birthday gift on the 19th. The person who took my order said they would probably be posted the next day, which would have been fine as coming from Aberdeen and I stay in Scotland too. They had still not arrived by the Saturday so telephoned but their office was closed. Totally disappointed as I was unable to give this as much wanted birthday gift and not able to get any replacement in time. I called their office 20th the Monday to be told that someone should have contacted me as they could not get the stock. No one contacted me not even to let me know and if they had I may have order another style.

20 May 2019
Unprompted review
Rated 4 out of 5 stars

Lamkin mid size golf grips

Delighted with the Lamkin mid size golf club grips. Unfortunately when I played yesterday I found a standard size grip, had been mixed up with the mid size ones. Have not been back in touch with Gamola golf yet, will do today to get a response. Latest news have spoken to Gamola golf everything now sorted well done.

17 April 2019
Unprompted review
Gamola Golf logo

Reply from Gamola Golf

Apologies for the mistake, as per our phone call today a FOC replacement has been sent.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look