Just purchased an osprey farpoint 55 ruck sack after watching the store video of it, what a fabulous piece of kit! It’s defiantly worth every penny. The whole process of purchasing was made worry... See more
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Company details
- #15 of 93 best companies in Outdoor clothing and equipment shop
Written by the company
Gap Year travel store selling travel accessories and backpacking equipment for independent travellers
Contact info
Unit 158 Avenue B, Thorp Arch Estate, LS23 7BJ, Wetherby, United Kingdom
- 0113 5218 575
- www.gapyeartravelstore.com
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Osprey Farpoint Air Travel cover
Wonderful customer service. Great communication and items delivered promptly. Would recommend and use again.
Helpful and Reliable.
Helpful advice when phoning the company. Next day delivery as promised.
Prompt service
Website well set out. Products ordered arrived quickly & were as described
Excellent service
Bought travel luggage for a trip to Asia - really impressed by service. Good prices, really fast delivery, queries answered quickly. One backpack, which turned out to be too large, was returned and refund was given immediately. Would definitely use again.
Whilst trying to buy a backpack for my…
Whilst trying to buy a backpack for my travels in the coming week I encountered an issue which meant it would not have turned up in time for my departure date. After speaking to Stuart on the phone, my issue was completely resolved. He could not have been more helpful and it's left me feeling an immense sense of relief! Thanks Stuart
Great service
Great service. Web site was accurate. Bag as described and arrives well packaged and on time.
What is not to like?
Travel Bag
I ordered a travel bag that was "out of stock" with most other competitors. It arrived promptly.
Great items and easy to navigate
Great items and easy to navigate. Fair prices and good images/descriptions. Made making choices easy. We required the express delivery service for some last-minute essentials for travel to Thailand & Vietnam. There was a packing mistake which was resolved promptly and in time for the traveller to go fully prepared. Thank you!
My order arrived promptly and in top…
My order arrived promptly and in top condition. Really pleased with the overall service.
Quick, efficient and competitive.
Quick and efficient service and competitive pricing for the Osprey luggage we wanted
Good quality product delivered quickly
Top Class Customer Service - thanks!
Having bought several items from GYTS for a S.America trip, I experienced a minor (but annoying) failure with one of them (from a premium brand). Stewart at GYTS provided fantastic support in coordinating a return and repair with the manufacturer. The bag is now back and in full working order. Stewart could not have been more helpful, and GYTS are now on my favourites list.
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