Just purchased an osprey farpoint 55 ruck sack after watching the store video of it, what a fabulous piece of kit! It’s defiantly worth every penny. The whole process of purchasing was made worry... See more
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Company details
- #15 of 93 best companies in Outdoor clothing and equipment shop
Written by the company
Gap Year travel store selling travel accessories and backpacking equipment for independent travellers
Contact info
Unit 158 Avenue B, Thorp Arch Estate, LS23 7BJ, Wetherby, United Kingdom
- 0113 5218 575
- www.gapyeartravelstore.com
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AMAZING SERVICE FROM STUART
I had been let down by another company and phoned the GAP YEAR TRAVEL STORE to see if they could help. I was leaving for Pakistan in a couple of days and needed a travel back pack urgently. Fortunately, I spoke to Stuart! No problem, can do!!! Purchase complete and item despatched that same day, to arrive the following day, which it did! Fantastic no hassle exemplary customer service from THE GAP YEAR TRAVEL STORE. And I am also delighted with the superb quality of the travel back pack I purchased! Thank you so much Stuart!
All products delivered on time
All products delivered on time, great quality and speed of service. No excess packaging. Would definitely recommend!
Excellent Service Very prompt…
Excellent Service Very prompt deliveries , Highly recommended
Efficient. Great experience.
Ordered two Eagle Creek wash bags. The X-Small was too small so returned it and kept the larger size. Delivery and Refund were very quick. No problems. All good. Many thanks.
Super easy website to navigate
Super easy website to navigate. Super fast delivery. Faster than Amazon! Thank you
A shop that actually cares about its customers
Superb customer service, honestly never had better service from any online retailer.
I have purchased items from this store previously and had no issues. However today I ordered a travel padlock which arrived faulty, I emailed them and within an hour or so I got a phone call back and spoke to a very friendly gentlemen who sent me a replacement lock out first class as I am going on a trip in a few days.
I could not recommend this store more for anyone going travelling, they stock really good quality brands at great prices and provide excellent customer service. Far better than using one of the large retailers like Amazon.
Top notch customer care
I've received first class customer care and will definitely shop at Gap Year Travel store in the future. Last week I've ordered a wheeled backpack, but Parcelforce messed up and did not deliver my order, so two days ago I contacted the store via an online contact form. Gentleman called Stewart called me very soon after- he was very sympathetic and despatched a replacement bag right away. To my great relief it arrived yesterday. Before placing an order I've been considering buying from another store, but decided to go with Gap Year when I compared reviews for both here on trustpilot. I cannot tell you how happy I am with my choice, especially considering the other one got bad reviews mostly for ignoring shipping issues and leaving their customers in the lurch!
From now on this is my supplier of choice for any travel stuff. Joanna
Easy to use website with good range and…
Easy to use website with good range and competitive pricing. Quick delivery too.
Great customer service and speed
Chaotic delivery by Royal Mail
The delivery by (Royal Mail) was chaos! First, the package was sent to the wrong town (Rhyl instead of Yelverton), then, when it finally "arrived" it was delivered to the wrong address (two days later than initially supposed to) and I had to go hunting up the street for it.
As to the rucksack cover, it looks good and fit for purpose, but I shan't be using it until next week.

Reply from Gap Year Travel Store
Great products at really good prices
Great products at really good prices. Delivery was really quick.
Eagle Creek Packing Cubes
Very pleased with the cubes which were dispatched the same day as ordered and delivered 2 days later.
Great shopping experience
Great price, delivered as promised I would definitely use them again
Product looks good, delivery expensive
Product looks like it will work in Japan - delivery charge / postage expensive compared to competitors.
Quick delivery, good selection
Easy to understand, order and quick delivery. Good selection of products at reasonable prices.
Very useful website
Very useful website, good advice and good prices. Very quick delivery and refund for returned item.
Excellent store for travellers
Good selection of quality products and quick delivery, excellent store.
Last minute success!
Last minute success!
They were so helpful and sent express gifts for 10th birthday twins which arrived on the day, saving a granny’s reputation!
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