Garage Door Parts UK Reviews 

1,297
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, mentioning that staff members go above and beyond to answer questions and find proper solutions. Shoppers find the ordering process completely seamless, noting that replacement components arrive rapidly with excellent communication maintained throughout delivery. However, some customers also noted that they occasionally ordered incorrect items by mistake or received parts requiring minor adjustments. Despite these initial hurdles, people found that the knowledgeable team provided patient guidance to successfully fix older garage doors. Consumers strongly recommend these reliable spares to anyone struggling with difficult repairs.

What people talk about most

Product

Consumers find product to be remarkably reliable, praising the excellent selection of spares and replacement... See more

Service

Reviewers highlight positive aspects of service, frequently praising the expert advice and fast responses... See more

Customer service

People report positive experiences with customer service, frequently highlighting the swift response times... See more

Staff

Customers consistently note positive experiences with staff, praising their extensive technical knowledge,... See more

Order

Customers had positive experiences with order, highlighting a straightforward process, quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant customer service!! Very helpful from ordering through to delivery. The post office ‘claimed’ thru had delivered but my Ring doorbell showed otherwise, the tram followed it up with the Royal... See more

Rated 5 out of 5 stars

I came across this company wanting an additional Seceuroglide remote control garage door opener. The suppliers wanted an astronomical amount. The guys here checked, via photos the correct repla... See more

Rated 5 out of 5 stars

Fantastic !!! I was having trouble finding a Garage remote as mine had given up the ghost, Saw these Guys on the inter web gave them a call, the help was Fantastic nothing was an issue, sent pics... See more

Rated 5 out of 5 stars

I purchased a remote control handset for my garage door to replace two lost ones. Accidently deleted all sensors when programming the new one. Garage Door Parts were really helpful with helping me sol... See more

Company replied


Company details

  1. Garage door supplier
  2. DIY Store
  3. Garage Equipment Wholesaler
  4. Hardware Shop
  5. Home Automation Company
  6. Locks Supplier

About Garage Door Parts UK

Written by the company

We supply quality garage door parts for all makes and models of doors. Our prices are extremely competitive and we are only a phone call or email away for any technical help you need. We buy our Garage Door Spares in huge quantities which enables us to pass these savings directly to our customers.

GARAGE DOOR CABLES

GARAGE DOOR ROLLER SPINDLES

GARAGE DOOR LOCKS

GARAGE DOOR SPRINGS

GARAGE DOOR FLOOR SEALS

Whether you are looking for Henderson, Garador, Hormann, Cardale, Birtley, Filuma etc, to name a few, you will find many spares listed under both Brand and part type on our easy to use website


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,297)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shut that door

My old transmitter stopped fully working as it would only open but not shut my garage roller door. New batteries did not help.
GDP sent me a replacement transmitter. The instructions were trickier than they looked so I phoned GDP who successfully talked me through the programming of the new transmitter. My garage door now opens and shuts properly.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Spares and advice

Needed spares and advice for my garage door systems. Parts readily available and advice cheerfully given. Really great company to deal with.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Bought a Neco garage door unit

Bought a Neco garage door unit. Fast delivery.
Fitted unit but had a little issue with one button closing. Emailed company and they replied straight away guiding me how to set it up properly. Very good customer care.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Needed a replacement key fob for my garage as my original gave up the ghost whilst wide open!

Gave Richard a call who sent me a link to the site.

Ended up going to collect as needed asap and they were brilliant. Sent me away with printed instructions on how to re program the new key. All good!

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Really good customer care before…

Really good customer care before purchasing. Sent in pictures of my lock system and was given the correct product and installation tips. I know have a garage door that locks. Saved myself £300 from getting a contractor in to repair it!!

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Honest and helpful advice

Richard was extremely efficient and helpful in his advice regarding a broken garage lock. His knowledge was invaluable in helping me repair the problem, when other companies had said it could not be repaired.
His honesty enabled me to resolve the problem at very little cost. I would certainly recommend this business.
Thank you.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

I totally recommend this company as…

I totally recommend this company as they give you good old fashion service. They are very prompt in answering any questions you may have. Excellent well thought out website. Great products at good prices.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

I was having problems setting up a new…

I was having problems setting up a new transmitter for my roller shutter door.
The instructions were clear and concise, however I had not read the details correctly, but a lot of patient emails from the supplier I was able to get things working.
Many thanks to all at GDP ltd.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service experience ever

I got stuck with trying to connect a remote to an existing control unit, literally called up was helped by Liz and she patiently talked me through the whole process. Once we finished I thought I would be cheeky and ask for help with something else with the system and she helped me fix that as well. I’m very grateful. Thank you

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service . Ordered key remote on Wednesday delivered on Friday, had a problem ( senior moment ) with instructions . One phone call and e mail sorted it out . Brilliant service well dine GDP.
Mike Staveley

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Item delivered as pictured/described

Item delivered as pictured/described, very prompt delivery (chose 1~3 days with Royal Mail, it arrived the following day)

Very happy with the part I ordered and now know where to go for any garage door parts I might need in the future.

Many thanks :)

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I had some problems configuring my new garage remote, but this was sorted by email - and on a Saturday afternoon as well.

12 July 2025
Unprompted review

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