Gardeners Corner Reviews 393

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

No refund for returned items. No answer to emails. No answer to online messages. No answer to telephone calls. Item was returned to them with a letter requesting refund. tracked shipping, wit... See more

Rated 5 out of 5 stars

Sooo pleased with the customer service provided by Jade and the gang at Garderners corner. Everything I order arrives because these guys have it on site,beware of the drop shippers who make you wait... See more

Company replied

Rated 5 out of 5 stars

Helpful and polite staff, fast delivery. The staff were quick to direct me to the ideal product as the kit i saw advertised didnt meet my needs. One issue the member of staff said one week before... See more

Company replied

Company details

  1. Garden centre
  2. Home Furniture Shop

Information provided by various external sources

We’re a leading supplier of hydroponics equipment through online, mail order and retail shops. We believe in offering an exceptional range of hydroponic products and providing expert advice to the UK’s hydroponics and indoor gardening community.


Contact info

2.1

Poor

TrustScore 2 out of 5

393 reviews

5-star
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1-star

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Rated 1 out of 5 stars

No refund for returned items.

No refund for returned items.
No answer to emails.
No answer to online messages.
No answer to telephone calls.

Item was returned to them with a letter requesting refund. tracked shipping, with photographic proof of delivery.
No contact, no refund. Thieves.

If your reading this Gardener's Corner, refund me my Order #149368

17 May 2024
Unprompted review
Rated 1 out of 5 stars

Bought the Elite Full Spectrum Compact…

Bought the Elite Full Spectrum Compact LED – 320W and it broke down after a months use, try to contact them numerous times and they have ignored me, their phone number doesn't work either.

The ballast I got with it isn't the one in the ad, so presumably this is the issue.

14 November 2023
Unprompted review
Rated 1 out of 5 stars

Purchased directly from Gardeners…Terrible customer service, great at fobbing off.

Purchased directly from Gardeners corner, a huge item and have been a customer for years with no problems. However, they were taken over, and do not want to honour their mistakes and have a secretary service with a London number now instead of Grimsby.
They put the wrong kit with my order, not fit for purpose. They said it was my fault as i had not checked the order, i now have a extra extra large tank without the dripper system, and they will not replace the dripper system, it costs £37 for the dripper system from their supplier, i even offered to pay for it, but still being fobbed off.
Nutrisystems went into administration in November 2022 which is why i suspect gardeners corner are fobbing me off, however, their supplier can supply the same kit. Avoid gardeners corner, their customer service stinks even when you have spent thousands with them for years.

15 June 2023
Unprompted review
Rated 1 out of 5 stars

Bought a 1.2 metre tent from these…

Bought a 1.2 metre tent from these guys via amazon I've set many tents up in my time but this is by far the worst qaulity tears at corners on installation and the light comes seeping through when tent is full zipped badly made bad qaulity

19 June 2022
Unprompted review
Gardeners Corner logo

Reply from Gardeners Corner

Hi Kerry,
We're sorry you had an issue with your product. If you have not already please get in contact with us via email or phone so we can come to a satisfactory solution.
sales@gardeners-corner.com
01472 813706

Rated 2 out of 5 stars

Came on time good service.only thing…

Came on time good service.only thing that miffed me was one of the products.hsd leaked . lucky it didn't damage anything else in the box

7 November 2021
Gardeners Corner logo

Reply from Gardeners Corner

Hi Darren,
We're sorry one of your products arrived damaged. If you haven't done so already can you please get in contact with our customer services team so we can get a replacement sent out ASAP

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