You provide an excellent service, with an exceptional range of products. we are incredibly pleased with our purchase of a STIHL HLA 56 Cordless Long-reach Hedge Trimmer, at a price that could not... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The price was the cheapest out of all its competitors. The staff were helpful, friendly and super efficient. We collected the items from the Hereford branch and they were waiting for us. The whole pro... See more
Company replied
I ordered the wrong Lawnmower and contacted them, they could not be more helpful. Even though it was my mistake. They arrange to collect the item and refunded the money. From the moment my first orde... See more
Company replied
Excellent service. I ordered online and quoted 5 days delivery which was fine. However, I was ordering 3 year olds leaf blower and he was desperate for it. I called spoke with Cassie and it arrived ne... See more
Company replied
Company details
- #12 of 23 best companies in Lawn Mower Shop
- #5 of 11 best companies in Construction machine dealer
- #78 of 187 best companies in Garden centre
- #2 of 5 best companies in Machine shop
- #10 of 19 best companies in Protective clothing supplier
- #24 of 53 best companies in Safety and work wear
About Garden Machinery Direct
Written by the company
Garden Machinery Dealer of the Year 2025 Winners!
Expert Knowledge & Customer Support
Fast Delivery & Competitive Pricing
Whether you’re after something small like a pair of gloves, a brand-new tool for your garden, or want to splash out on an automated robotic mower that will mow your lawn for you, you’ll find it all at Garden Machinery Direct. Should you need any advice, our dedicated sales team with over 200 years of combined experience are available to assist you with no obligation at all, simply contact us.
Get to know Garden Machinery Direct
Written by the company
- Expert Garden Machinery Specialists
- We offer a comprehensive range of premium garden machinery, from lawn mowers and chainsaws to hedge trimmers and robotic mowers. As authorised dealers for leading brands like Husqvarna, STIHL, and more, we ensure the highest quality products.
- Outstanding Customer Support
- Our expert team has over 200 years of experience combined in the garden machinery industry. We provide personalised advice to help you find the perfect equipment for your garden or business needs. We're always happy to help with product demonstrations, setup, and troubleshooting.
- GB-Wide Service with Fast Delivery
- We deliver across GB with competitive shipping rates and fast turnaround times. Our online store is designed to make ordering quick, secure, and hassle-free.
- Reliable After-Sales Support
- Access spare parts, servicing, and repairs through our team of trained technicians. We also provide ongoing support to help you get the most out of your equipment.
- Why Choose Us?
- Thousands of satisfied customers trust Garden Machinery Direct for our reliable service and commitment to quality. We pride ourselves on offering competitive prices, expert advice, and an unbeatable range of products.
Free Delivery on Orders Over £100
Save more when you shop with us.
We offer free shipping on all orders over £100 to most GB addresses, helping you save on top of our competitive pricing. (Excludes certain Scottish addresses – see our delivery details for more information.)
Contact info
Garden Machinery Direct, WR5 1HF, Worcester, United Kingdom
- 01905 619522
- sales@gardenmachinerydirect.co.uk
- www.gardenmachinerydirect.co.uk
Trusted by Thousands of Customers
4.7
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Garden Machinery Direct
Thanks for your review! Glad you're happy with your purchase.
Great experience ordering my items…
Great experience ordering my items arrived in the time stated.
6 August 2026
Reply from Garden Machinery Direct
Thanks for your review! Glad everything arrived within the expected timeframe.
excellent advice sensibly given and…
excellent advice sensibly given and very friendly
14 August 2026
Reply from Garden Machinery Direct
Thanks for your review! Glad you found our advice helpful and friendly.
Great service
Great service. Kept me up to speed with the progress of my order, and delivered as promised. Competitively priced.
19 August 2026
Reply from Garden Machinery Direct
Thanks for your review! Glad you were kept well informed and everything arrived as promised.
Reply from Garden Machinery Direct
Thanks for your review, Barry! Glad everything was straightforward and hassle-free.
Great service from start to finish…
Great service from start to finish highly recommend this company
19 August 2026
Reply from Garden Machinery Direct
Thanks for your review! Great to hear, and we really appreciate the recommendation.
Great product
Good price, easy to locate. Good description of technical specifications. Prompt delivery.
19 August 2026
Reply from Garden Machinery Direct
Thanks for your review, Paul! Glad you found the information helpful and your order arrived promptly.
GREAT PRICE AND FAST SERVICE
19 August 2026
Reply from Garden Machinery Direct
Thanks for your review, John! Glad you were pleased with the price and speedy service.
Great value and very competitive
Great value and very competitive, great communication.
I felt the communication and tracking from Fed Ex was not great and quite frustrating trying to redirect.
17 August 2026
Reply from Garden Machinery Direct
Thanks for your review, Matt! Glad you were pleased with our prices and communication. Sorry FedEx made the delivery more frustrating than it should have been.
Top company.
A superb, efficient company with a comprehensive stock which they dispatch for a speedy delivery.
17 August 2026
Reply from Garden Machinery Direct
Thanks for your review, Richard! Great to hear you were impressed with our range and speedy delivery.
Easy ordering and prompt service we'll…
Easy ordering and prompt service we'll definitely use again thank you
17 August 2026
Reply from Garden Machinery Direct
Thanks for your review! Glad everything went smoothly, and we look forward to helping you again.
Excellent company and competative pricing
Easy process to order and communication back was very efficient. i was kept informed regularly on my order and it arrived on time as per the delivery information
19 August 2026
Reply from Garden Machinery Direct
Thanks for your review! Glad you were kept well informed and everything arrived on time.
DPD delivered the wrong parcel
DPD delivered the wrong parcel. I called Garden Machinery straight away and this was resolved first thing the next day. Brilliant customer service!
17 August 2026
Reply from Garden Machinery Direct
Thanks for your review, Steve! Glad we could get the delivery mix-up sorted quickly for you.
Fast and reliable service as always
19 August 2026
Reply from Garden Machinery Direct
Thanks for your review! Great to hear we continue to deliver for you.
Machinery itself arrived in good order…
Machinery itself arrived in good order and as described. The loss of a star is because FedEx delivery was not efficient, did not arrive on the scheduled day.
18 August 2026
Reply from Garden Machinery Direct
Thanks for your review! Glad everything arrived safely and as described. Sorry FedEx let the delivery experience down.
Good communication and delivery
Good communication and delivery, had a GTA 26 before and has been a good handy small pruning tool good price too, thank you for your service
18 August 2026
Reply from Garden Machinery Direct
Thanks for your review, Andy! Glad you're pleased with your GTA 26 and the service you received.
Company itself was great
Company itself was great. Choice of courier was not. FedEx were awful
17 August 2026
Reply from Garden Machinery Direct
Thanks for your review, Mark! Glad you were pleased with us, and we're sorry FedEx let the experience down.
Great service …
Place my order and was kept informed about the delivery all the way until l received it , and it all arrived well packaged 10 out of 10 thanks
18 August 2026
Reply from Garden Machinery Direct
Thanks for your review, Steve! Great to hear everything arrived safely and you were kept well informed.
Reply from Garden Machinery Direct
Thanks for your review, Eddie! Glad you were pleased with the price, product and quick delivery.
Not a great expeience
Ordering was easy and pricing very favourable, however delivery was another thing - I only ordered a pair for chainsaw gloves but received one glove (not much use). In fairness they reacted quickly and sent out a second glove which is clearly something they had lying around (used) although it is from the same set.
Not very impressive and I won’t use them again (or recommend) which is a shame as I am a regular customer of Ron Smith & Co in Hereford (the same company) certainly the face to face service is markedly better than online.
18 August 2026
Reply from Garden Machinery Direct
We're sorry only one glove was sent initially, Martin. We're concerned to hear the replacement appeared used, as our team have confirmed it was sent in new condition. If you could email us some photos of the glove, we'd be happy to investigate this further.
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