Garden Timber Online Reviews 

order placed, never received after waiting 6 weeks.
No communication received at any stage, finally asked to cancel order and refund.
Request was ignored, when I called to find out why, I was left on hold.
Not a company I could recommend.

Delighted with my new plants! Would definitely order from this company again. Spoke with Roisin in the customer service team and she was so helpful and very friendly. Would recommend to a friend.

Ordered some products and got through to Roisin in customer service. She was great help. Got order was very good service and product.

Very helpful and efficient on the phone. Great customer service. Spoke with a lady called Roisin and she was a great help. Product was excellent too - sturdy and well made. Highly recommended.

Prompt delivery, well-made and look really good in the garden!

Everything went smoothly,
I was speaking to Elizabeth in regards to my order she was very polite and helpful. Couldn’t recommend her enough.
Everything came as expected and I’m more that satisfied.

The trellis planter was excellent quality and a solid construction. The delivery was prompt and driver very helpful. I will definitely use this company again. Thank you.

Very helpful and efficient on the phone. Amazingly fast despatch. Great customer service. Kept up to date with delivery times etc. Polite and helpful van driver. Product was excellent too - sturdy and well made wooden planters. Exactly what we wanted - thoroughly recommended.

Solid quality product, very impressive! Prompt delivery as well.

Really had no clue what I wanted re fence for my garden and what was would be the most durable. I rang Garden Timber Online after a Google search to see could anyone help me understand. Got speaking to Roisin and explained my situation and she was so knowledgeable and friendly, I was delighted by the end of the conversation and finally made a decision!!! Thank you for all the help.

Informed of delivery time which was honoured. Quality product. Good experience with delivery. Delivered on Sunday which was exceptional.

Ordered planters which were shown as in stock. Took over a month to arrive but Elizabeth phoned to apologise and explain delay due to suppliers in Estonia. I would recommend to double check delivery times before ordering.

I just received my wooden trellis planter, the quality is fantastic and the delivery was speedy! Elizabeth was very helpful and advised me that I can adjust the height of the trellis myself. Will be ordering again

I bought a trellis planter and it arrived within in the time frame. Aoife was great assistance over the phone!

Excellent customer service from Aoife, she really helped assist me through the whole process. Would buy again!

Incredibly happy with my timber. Fantastic experience from start to finish, big thanks to Cara for her outstanding customer support. She was so knowledgeable and really made my choice super easy. 10/10 would order from again.

All my questions were answered and I recieved so much good advise from a very helpful Roisin. Will definitely repurchase!

I had an issue with my delivery and dealt with Cara who could not have been more professional and helpful. She sorted my issue straight away and made sure everything was resolved by the end of the call. Highly recommend

Great experience! The timber quality and the overall service from the company were outstanding. Cara was amazing—she provided exceptional support, answering all my questions with professionalism and care. Highly recommend!

This is my first time buying from garden plants online, I called and spoke to Jack on the phone and he let me know exactly the information I needed to proceed with my order.

Loving my excellent fence panels!!