No deliver, no communication, no refund
Bought a number of items that were not delivered and they wouldn’t respond to emails asking for a refund. Had to claim through PayPal. Clearly a scammer website. Avoid !!!!
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Wood End Way 60, UB5 4QD, Northolt, United Kingdom
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Bought a number of items that were not delivered and they wouldn’t respond to emails asking for a refund. Had to claim through PayPal. Clearly a scammer website. Avoid !!!!
AVOID been over a week no delv and no one answers the phone!!!!!
Recommend don't deal with this company, with the vat and carriage it's cost over £24 to post 200 grams of plastic. Can't be any more specific cos they've sent an unsatisfactory invoice with just the net value of the part. If I'm paying that much I want it next day on a silver cushion, didn't post it for 3 days and the job has had to be put back.
Poor company avoid like the plague
Only sent half the order which took far to long to arrive and when it did missing item. Trying to get in contact is nearly impossible. Once returned only refund £17 from my £55 order.
Will never use again
-1 star
Delivery takes far to long ! Even though on site it says many items despatched in 24 hours .....not my experience on standard pipes ! and they Don't answer emails either ! Won't be using again
Purchased two check valves on the 13th of November, after hearing nothing from the company in regards to despatch and delivery I called up on Thurs 17th, and was told they had lost the order and it would be delivered to me the next day. The package was delivered not to my house but to Matalan strangely on the evening of Sunday 21st. I didn't have a chance to collect the package on Monday and today when I picked up the order I found they had only sent one valve. I called up today Tuesday 22nd and was offered no apology after asking for a refund. Maybe this is a one-off but it goes to show that when it comes to domestic orders this company doesn't want to know.
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