Total Gas Services Reviews 7

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Central Heating Service

Written by the company

Our services include boiler and heating system installation and upgrades as well as a same day response to heating system failures. Need a boiler service? We offer a comprehensive service to manufacturers recommendations to help keep your appliance operating safely and efficiently. We install and maintain appliances from all leading manufacturers including - • ATAG • Viessmann • Baxi • Vaillant • Glow Worm • Ideal • Worcester Bosch Our other services include - • Power-flushing and system treatments • System alterations for improved efficiency • Unvented hot water systems • Underfloor heating • Gas fire installation/Servicing • Cooker installation/Repair With over 30 experience and knowledge you be assured of a satisfactory experience when using our services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Proper professional

Carl did a great job. Although I'm a tenant Carl was very thorough, took the time to explain what had gone wrong with the system and what was happening, he also gave some advice on how to use the boiler effectively.

24 November 2023
Unprompted review
Total Gas Services logo

Reply from Total Gas Services

My pleasure and thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Carl fitted a new boiler

Carl fitted a new boiler. Lovely job done!
Explained all work and disruption the installation would cause. As a 62 year old lady he made me feel very comfortable and would be happy to have him back.

13 June 2023
Unprompted review
Total Gas Services logo

Reply from Total Gas Services

Thank you for leaving a review.
It’s been a few months since I installed your ATAG combination boiler and now the cold weather is here you will be benefiting from how efficient it is compared to your old boiler and system.
Thanks again, Carl

Rated 5 out of 5 stars

Great advice

Brilliant advice given on new boiler and best options for reliability and running costs. Fitted professionally leaving no mess at all. Highly recommend.

19 June 2023
Unprompted review
Total Gas Services logo

Reply from Total Gas Services

Thank you for leaving a review. I’m sure now the cold weather is here you will be happy to know your boiler/system is operating efficiently, especially with the control configuration you opted for utilising the weather compensation feature. C

Rated 5 out of 5 stars

Very happy with Carl services over the…

Very happy with Carl services over the years. Recently he installed a new boiler and made some pipe work adjustments leaving it all neat & tidy as well as cleaning up afterwards. Carl is very reliable & looks after his customers. No job is too small or big for him. Would Highly recommend.

23 June 2023
Unprompted review
Total Gas Services logo

Reply from Total Gas Services

Hi Liz,

Thank you for taking the time to leave a review and comments on your satisfaction with the high standards I work to.

I’m glad you are happy with the work carried out at your property and look forward to providing my services in the future.

Best Wishes
Carl
Total Gas Services

Rated 5 out of 5 stars

Great

Carl always does a great job and gives great advice. We have had his service for many years. Completely trustworthy and doesn't mess about!

21 June 2023
Unprompted review
Total Gas Services logo

Reply from Total Gas Services

Hi Laura,

It’s always great to hear from satisfied customers and I’m grateful you took the time to leave a review.

It was a pleasure providing my services.

Best Wishes
Carl
Total Gas Services

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Carl was very competent and professional when he installed my boiler. He had to relocate it from the kitchen to upstairs, which he did brilliantly, as he had to remove a water cylinder, which was no easy task and he did it all singlehanded. Once installed, he explained everything in detail as the boiler is of a high spec. Nothing was too much trouble for him and he even left everything clean and tidy! The boiler is super efficient and if it wasn't for Carl's recommendation, I wouldn't have known about it. Very efficient and professional service. I would definitely recommend TGS as Carl really cares about his customers and making sure they are happy with the end result is key. Thanks Carl.

23 April 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased with my installation

Very pleased with my installation. Carl (fitter) was very obliging and his knowledge and workmanship was excellent. Replacing and resiting my new boiler was not straightforward but Carl overcome all the problems. I would strongly recommend this company.

23 April 2022
Unprompted review
Total Gas Services logo

Reply from Total Gas Services

We are delighted you are happy with your new boiler and the service provided. Thank you for your review and it was a pleasure providing our services to you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look