Great from start to finish! Really lovely people who seemed to genuinely care about my journey in getting me the car I wanted with reassurance and no pressure. Customer service these days I fin... See more
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Review summary
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Reviews shaping this summary
Buying my new car through Gateway2Lease was my first experience of using a leasing company rather than a dealership. All my initial questions were answered promptly and quotes were clear. Once I had... See more
Company replied
Fantastic organisation. All staff were extremely responsive when dealing with queries and sending/trading documentation to finalize the lease. You can tell this level of service is part of the compan... See more
Company replied
First class customer service, I was constantly keep informed of the progress on my car & delivery via email On the 2x occasions when I had questions always managed to contact a real person very easi... See more
Company replied
Company details
- #21 of 36 best companies in Car rental service
Information provided by various external sources
We offer competitive vehicle leasing to personal and business customer across the UK. Based in Worcestershire we have a team of 35 friendly staff ready to provide a superb customer experience.
Contact info
4.8
Excellent
577 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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the process was very well handled from…
the process was very well handled from start to finish.
the staff involved were very attentive and helpful especially Sam Holiday, who made an extra effort to ensure the manufacturers were able to supply the car on time/
First class service!
7 April 2025
Reply from Gateway2Lease
Hi Anthony,
Thank you so much for the fantastic 5-star review! We’re thrilled to hear that the process was handled smoothly from start to finish, and that Sam went the extra mile to ensure your car was delivered on time.
Wishing you many happy miles and magical memories in your new lease vehicle! If you need anything in the future, we’re always here to assist.
Best regards,
Jodie and The Gateway2Lease Team 🚗✨
Gateway2Lease provided an outstanding Service !
Gateway2Lease provided an outstanding experience from start to finish, and I have to thank both Sophie Medley and Sam Holiday for their incredible support along the way! Sophie was fantastic in handling the initial order, ensuring everything was set up smoothly and efficiently. Her attention to detail and friendly approach made the first steps of the process stress-free and enjoyable.
As things progressed, Sam was a star when it came to answering my many questions—whether it was about lease options, car specifications, or anything else I needed guidance on. She was always patient, knowledgeable, and quick to respond, going above and beyond to make sure I felt confident at every stage.
Thanks to Sophie’s and Sam’s combined efforts, I couldn’t be happier with the service I received. Gateway2Lease is lucky to have such dedicated team members, and I highly recommend them to anyone considering a lease. A huge thank you to both Sophie and Sam for making this experience seamless and pleasant!
26 March 2025
Reply from Gateway2Lease
Hi Jeanette,
Thank you so much for your incredible 5-star review! We’re absolutely delighted to hear that Sophie and Sam were able to provide you with such a seamless and enjoyable experience. We truly value their dedication and are so glad that they made the process stress-free and informative for you.
Wishing you many happy miles and magical memories in your new lease vehicle! If you need anything in the future, don’t hesitate to reach out—we’re always here to help.
Best regards,
Jodie and The Gateway2Lease Team 🚗✨
GatewaytoLease were sooo good
GatewaytoLease were sooo helpful and communicative throughout the process. I honestly could not fault them. They got the order on time and let me know if minor changes and managed my expectation throughout. It was my first time leasing a car and I managed to get my car in time without a hitch. I highly recommend. Thank you guys very much.
31 March 2025
Reply from Gateway2Lease
Hi Natalie,
Thank you so much for the amazing 5-star review! We’re absolutely thrilled to hear that your first leasing experience with Gateway2Lease was a smooth and positive one. It’s great to know that our team was able to keep you informed and manage expectations throughout the process.
We truly appreciate your recommendation and are so happy we could deliver your car on time without any issues. If you need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle!
Best regards,
Jodie and The Gateway2Lease Team 🚗✨
Fantastic customer service
Fantastic customer service and communication throughout the order process
7 April 2025
Reply from Gateway2Lease
Hi Steven,
Thank you so much for the fantastic 5-star review! We’re so pleased to hear that you were happy with our customer service and communication throughout the order process.
If you need anything in the future, we’re always here to help. Enjoy your new vehicle!
Best regards,
Jodie and The Gateway2Lease Team 🚗✨
Great experience!
This was the third time I’ve used Gateway2Lease, which in itself is a good indication of the level of service given. From the initial enquiry in January to delivery in March, the process was seamless with timely progress updates. Everyone I dealt with was knowledgeable and friendly, with no pressure applied to close a deal. Consistently good customer service.
24 March 2025
Reply from Gateway2Lease
Hi Bill,
Thank you so much for your fantastic review! We’re thrilled to hear that your third experience with Gateway2Lease was just as seamless and enjoyable as the previous ones. Your continued trust in us truly means a lot.
Wishing you many happy miles of motoring and safe travels in your new lease vehicle. If you ever need anything in the future, we’re always here to help!
Best regards,
Jodie and the team at G2L
Well Recommended
Kept up to date throughout the process and always a quick reply to any questions.
Would definitely recommend / use again!
31 March 2025
Reply from Gateway2Lease
Hi Mr Timmins,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you were kept up to date throughout the process and that we could quickly assist with any questions you had.
Wishing you many happy miles of motoring in your new lease vehicle! We’re always here if you need anything in the future.
Best regards,
Jodie and the team at G2L
Don't look any further than Gateway2Lease
I have four cars leased through Gateway2Lease at any one time, and as each one comes up for replacement they are my one and only go-to for new car leasing. They are competitive, efficient and friendly, in my dealings with them they have demonstrated time and again that they genuinely care.
31 March 2025
Reply from Gateway2Lease
Hi Martin,
Thank you so much for your wonderful review! We’re thrilled to hear that you continue to choose Gateway2Lease for all your car leasing needs and that we've been able to deliver competitive, efficient, and friendly service each time.
Wishing you many happy miles of motoring in your new lease vehicle! If you ever need anything, you know where to find us.
Best regards,
Jodie and the team at G2L
Very professional company with great…
Very professional company with great customer service. Kept me informed of all the steps in the process and dealt with any issues instantly. Highly recommend them for your leasing needs!
31 March 2025
Reply from Gateway2Lease
Hi Clifton,
Thank you so much for your kind words and for leaving us a great review! We’re delighted to hear that you had such a positive experience with our customer service and that we could assist you promptly throughout the process.
We truly appreciate your recommendation and are always here to help with any of your leasing needs in the future!
Safe travels,
Jodie and the team at G2L
All staff members I dealt with were…
All staff members I dealt with were very helpful, professional and courteous.
24 March 2025
Reply from Gateway2Lease
Hi Gerard,
Thank you so much for your kind words! We’re thrilled to hear that all the staff you dealt with were helpful, professional, and courteous.
Wishing you many happy miles and wonderful memories in your new lease vehicle. If you ever need anything, don't hesitate to reach out!
Best regards,
Jodie and the team at G2L
Reply from Gateway2Lease
Hi Anthony,
Thank you for your fantastic 5-star review! We’re so glad to hear that Sam made the process easy for you, and we truly appreciate your kind words.
Wishing you many happy miles and safe travels in your new lease vehicle! If you ever need anything else, feel free to reach out.
Best regards,
Jodie and the team at G2L
Gateway2Lease were fantastic …
Gateway2Lease were fantastic throughout the whole process of choosing and arranging the lease of our car.
They gave regular updates and got back to any questions really quickly.
I highly recommend their service.
17 March 2025
Reply from Gateway2Lease
Hi Daniel,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with us and that we could make the process of choosing and arranging your lease vehicle as smooth as possible.
Wishing you many happy miles of motoring in your new vehicle! If you ever need anything else, don’t hesitate to reach out.
Safe travels,
Jodie and the team at G2L
A very good experience from start to…
A very good experience from start to finish. Good clear communication from them at all times, it made for a very easy process from my initial enquiry right through to receiving my car.
17 March 2025
Reply from Gateway2Lease
Good morning,
Thank you for your wonderful feedback! We’re so glad to hear that your experience with us was smooth and easy from start to finish. Clear communication is key, and we're thrilled that it made the process simple for you.
If you ever need anything in the future, don’t hesitate to get in touch. We’re here to help! Enjoy your new car!
Best wishes,
Jodie and the team at G2L
Amazing
From beginning to end the process has been easy, always ready to help. Quick to respond to any queries.
Amazing service for the second time and I will definitely use the company when I need a vehicle.
17 March 2025
Reply from Gateway2Lease
Thank you so much for your amazing feedback, Tracey! We’re thrilled to hear that both your experiences with us have been so positive and seamless. It’s always a pleasure to assist you, and we’re grateful for your continued trust.
Wishing you many happy miles and countless memories in your new lease vehicle! We look forward to helping you again when you need your next one.
Best wishes,
Jodie and the team at G2L
My Gateway2Lease experience
The entire Gateway2Lease experience was professional, helpful, and courteous with every step. I was always kept up to speed on progress with the process and felt the personnel treated me like a valued customer.
3 March 2025
Reply from Gateway2Lease
Hi Ian,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that your Gateway2Lease experience was professional, helpful, and courteous every step of the way. It’s great to know that you felt valued – because you absolutely are – and well-informed throughout the process.
Wishing you many happy miles of motoring and safe travels in your new lease vehicle. If you ever need anything in the future, we’re always here to assist!
Best regards,
Jodie and the team at G2L
Friendly personal service
Friendly personal service, with all questions answered quickly and clearly.
Recommended.
3 March 2025
Reply from Gateway2Lease
Hi Simon,
Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our friendly, personal service. It was a pleasure assisting you, and we’re so glad all your questions were answered clearly and promptly.
Wishing you many happy miles of motoring and safe travels in your new lease vehicle. If you ever need anything in the future, don’t hesitate to reach out!
Best regards,
Jodie and the team at G2L
I was able to track my cars delivery…
I was able to track my cars delivery progress from the showroom to my home.The whole process was so effortless and would have no problem recommending this company.
17 February 2025
Reply from Gateway2Lease
Hi Keith,
Thank you for your amazing 5-star review! We're so glad to hear the delivery process was smooth and effortless for you. Wishing you many happy miles and wonderful memories in your new lease vehicle. Safe travels, and if you ever need anything, we’re always here to help.
Best wishes,
Jodie and the team at G2L
Professional, courteous service
Professional, courteous, service that won my custom. Very happy so far; fingers crossed it stays that way.
24 February 2025
Reply from Gateway2Lease
Hi Mr. Cogger,
Thank you so much for your fantastic 5-star review! We're thrilled to hear you're happy with the service and that we could win your custom. Wishing you many happy miles of motoring in your new lease vehicle—here's to safe travels ahead! If you ever need anything, don’t hesitate to reach out.
Best regards,
Jodie and the team at G2L
Reply from Gateway2Lease
Thank you for your kind words, Andrew! We're so glad to hear that you had an excellent experience with our communication. Wishing you many happy miles of motoring in your new lease vehicle! If you need anything else, feel free to reach out.
Best wishes,
Jodie and the team at G2L
Reply from Gateway2Lease
Good afternoon,
Thank you for your positive feedback! We’re so glad to hear that you found our service helpful and efficient. We truly appreciate your support and look forward to assisting you again in the future.
Wishing you countless happy memories and safe travels in your new lease vehicle! Enjoy the journey ahead.
Best wishes,
Jodie and the team at G2L
Defender Commercial 2025
I’ve recently ordered a Defender Commercial through my business for the first time and couldn’t be happier. There was a long lead long on the car being built (something that was explained to me) and I found the regular updates really helpful.
From enquiring, ordering through to delivery was very simple, I’d definitely recommend!
12 February 2025
Unprompted review
Reply from Gateway2Lease
Thank you for your wonderful feedback, Daniel! We’re thrilled to hear that you’re happy with your new Defender Commercial. We’re glad the communication and regular updates made the process easier for you. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Wishing you countless happy memories and safe travels in your new Defender! Enjoy the journey ahead.
Best wishes,
Jodie and the team at G2L
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