GC Motors Reviews 

573
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally friendly, professional, and always willing to help with any questions or concerns. People truly appreciate the smooth sales process, highly efficient vehicle handovers, and clear communication throughout their entire purchase journey. However, some customers also noted unexpected issues regarding vehicle conditions, including mechanical faults, damaged parts, or missing items discovered upon delivery. Additionally, some people were dissatisfied with poor communication, long delays, and a lack of assistance from the team when trying to resolve these frustrating problems.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as helpful, friendly, and completely... See more

Service

Reviewers mention positive feedback about service, highlighting a professional and helpful approach from... See more

Product

Reviewers highlight positive aspects of product, noting that high-end vehicles often arrive in immaculate... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are very helpful and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting straightforward sales and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication from GC Motors ! Neil sent me a detailed video before I visited the showroom which enabled me to decide much more easily on the car I was interested in. It was the most straightf... See more

Company replied

Rated 5 out of 5 stars

Recently bought my wife a car from GC Motors and engaged with Noah and Pete and was highly impressed by their professionalism and attention to detail. We negotiated a price which was competitive and t... See more

Company replied

Rated 5 out of 5 stars

I recently bought a new car from G C Motors and the whole experience from start to finish was excellent.Rob was incredibly helpful ,friendly and professional making the process smooth and stress free... See more

Company replied

Rated 5 out of 5 stars

I have absolutely no hesitation in recommending GC Motors. Neil Abbey dealt with our purchase (and trade in) and was fabulous, he really excelled our expectations, nothing was too much trouble, he han... See more

Company replied


Company details

  1. Car dealer

Written by the company

GC MOTORS is the UK's Largest Independent Sports, Prestige & 4x4 Dealer with over £8 million of vehicles in stock. We offer the best vehicles with the best specifications all personally chosen to complement each and every model that is available and ready to buy today. Our commitment and success is built on “Treating Customers Fairly” and we continue to offer one of the most professional car buying experiences within the retail automotive sector. With our friendly, professional and highly knowledgeable team at GC Motors, we are here to help you choose the right vehicle at the right price. That’s why so many customers return time after time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

573 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(573)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

An experience not just a deal

New to electric cars and booked into see Neil today at GC Motors
All explained in straight forward terms by Neil and my wife and I then tested the BMW i4 M50
Brilliant car and easy decision to buy
All the team at GC are very helpful and nothing is too much trouble
Neil was outstanding and my wife and I both agreed this was an " experience " rather than just buying a car
We live over 90 minutes away from Harrogate but would not hesitate to go and buy here again next time
Thanks to Neil and the Team

22 October 2025
Unprompted review
Rated 5 out of 5 stars

This was the first time dealing with…

This was the first time dealing with the company and Neil and it was a smooth seamless purchase , the car was spot on , first class service from start to finish and will be returning in 12 months for a change of car ,

17 October 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Guy, thank you so much for your kind review. We are delighted that you love your new car, it really is a lovely car. We are glad Neil looked after you well as we always like to make the experience as easy and as pleasurable as we can. Thank you again for your business and we look forward to speaking to you again soon. Pete

Rated 5 out of 5 stars

Good experience buying a great spec car…

Good experience buying a great spec car at GC Motors. Warren Taylor was brilliant!

20 September 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Many thanks for your kind review regarding the purchase of your new car from GC motors, we’re pleased to read that you found the process a pleasant one and ill ensure that Warren is made aware of the review as I know they’ll appreciate the positive feedback.
Many thanks again
Paul Gater

Rated 5 out of 5 stars

Rob is fantastic

Rob is fantastic
We had a great experience, I wasn’t sure I wanted to change my car. Rob took the time with me including discussing options that included me keeping my car and having a tow bar fitted. I never felt pressured it took 6 weeks from first making contact to me actually making a decision to change my car. Rob made this a nice experience
Even when I had issues trying to take my private plate off my old far Rob and the team got it sorted so I could keep my private plate. Nothing is too much trouble and the after sales is excellent. Cannot tank Rob enough for such a positive experience

30 August 2025
Unprompted review
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Reply from GC Motors

Thank you for your lovely review, we are glad you had a enjoyable experience with us and love your new car. I have passed across your feedback to Rob who is really happy, Thanks again Paul

Rated 5 out of 5 stars

First class customer support and after care

Four cars for them, latest one underwritten by their own warranty and first class care from Paul Woodhouse and team. Whilst i live circa 250 miles from Harrogate I will most certainly purchase from them again!

8 October 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for leaving this for our team, i have passed across and the team is so grateful and we will see you when you are ready, thanks again Paul W

Rated 5 out of 5 stars

Recently bought my wife a car from GC…

Recently bought my wife a car from GC Motors and engaged with Noah and Pete and was highly impressed by their professionalism and attention to detail. We negotiated a price which was competitive and they were to prep the car prior to collection. Whilst the car was only one year old there were some small scuffs behind both seats. Upon collection they had replaced the parts with new ones at no additional cost which I think tey have gone above and beyond. The car looks and drives like new and will look to replace my car through them in the future.

3 October 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Mr and Mrs Underwood, thank you so much for your kind review. I am glad we looked after you well and you enjoyed your experience, I will be sure to pass your comments over to Noah. Once again thank you so much for your business and we look forward to seeing you again shortly. Pete

Rated 4 out of 5 stars

Overall good and I would recommend GC Motors

Recently purchased a Land Rover Defender 110 from GC Motors. Very competitive price and the car now lives up to expectations, not only in aesthetics but also quality. The remote sale and handover process did face a significant hiccup, with the car initially being delivered with incomplete paint work, particularly of the rear bumper. Rob Angood was fantastic in organising collection and full repair of the bodywork. He rearranged delivery of the vehicle in as speedy a manner as feasible. I cannot fault Rob’s efforts to rectify initial oversights. Stellar communication and prompt action. Also very patient with the cash purchase that came with delays related to bank authorisation. I’m really happy with my new car and overall experience was good! Thank you!

13 August 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Many thanks for your kind review, firstly, we apologise that there was an issue with the paintwork when you collected it and although we have rectified this it should have been right when you collected it. We really appreciate your excellent feedback and I know that Rob is very pleased that you are happy, thanks again for your business and for the review. Kind regards Paul Gater.

Rated 5 out of 5 stars

Goes above and beyond

Bought a second hand Dacia Stepway in March 2025 - immaculate car and very happy. Took the extended warranty just in case hoping never to use it. Gary was an absolute pleasure to deal with when I had a wee problem and sorted quickly and with no drama. Always happy to help, goes above and beyond. I will never go past him when looking for another car. 5 star service and a really nice guy to deal with.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy hassle free purchase

It was a pleasure to buy a car from GC motors. They have a huge array of cars at competitive prices.
Very professional and efficient service.
Dealt with Matthew who very helpful from the get go and makes a great cup of tea.
Now we have our dream family suv.

12 September 2025
Unprompted review
GC Motors logo

Reply from GC Motors

thank you so much for your kind review, i have passed your feedback across to Matt. We hope you are still enjoying your vehicle. Paul

Rated 5 out of 5 stars

I had a great experience purchasing a…

I had a great experience purchasing a used Land Rover from GC Motors and Neil! Be helped me through each stage of the process, explaining as he went as I purchased from a long distance and unseen, and I was impressed by the quality of the vehicle and the garage itself.

13 September 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Hi, thank you for you lovely review and it was a pleasure dealing with you also. I am so pleased you love your Defender and that Neil looked after you well. Once again thank you for your business. Pete

Rated 5 out of 5 stars

Thankyou once again great car and…

Thankyou once again great car and fantastic service,

12 September 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Thanks for your business, Rob, and Maxine, we really appreciate your review, and I am pleased Neil has looked after you. We hope you enjoy your new car, and we look forward to seeing you for that Defender soon. Thanks again for your loyalty and all your business over the years it is much appreciated. Pete

Rated 5 out of 5 stars

We had a Great Buying Experience on our New Car

We had a great buying experience on a recent purchase of a Landrover Defender.
We dealt with Justin from start to finish & he was excellent in every department. We got a good deal on our trade in & our new car was a great price when you compare to other dealers on a similar car. They are very easy going , no pressure sales at all & they are very polite & helpful every step of the way .
I can recommend GC Motors for anyone who is looking for their next car purchase 100% .

10 September 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for the kind review, i have passed across to Justin who is so happy you enjoyed your experience with him and GC Motors. Paul

Rated 5 out of 5 stars

Fabulous experience buying our car with…

Fabulous experience buying our car with Pete & Nigel both were efficient and made the experience stress free ! Speedy service… even delivered my parcel shelf to my home address to save me a trip back to the store!

1 September 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Thanks again for your business and we are pleased you were happy with your experience. Pete

Rated 5 out of 5 stars

Great experience

Warren was a great guy to deal with and nothing was too much trouble. Everything totally explained and without obligation. Thank you for your help

3 September 2025
Unprompted review
GC Motors logo

Reply from GC Motors

I have passed across your review to warren, thank you again for taking the time. We are happy you enjoyed the experience, Gareth

Rated 5 out of 5 stars

Exceptional Service That Builds Loyalty

Last December, I parted with my dream car, a V8 F-Type Convertible, as my family was growing. Soon after, I came across a stunning Porsche Taycan at GC Motors and decided to make the purchase. The sales process was smooth, and the service was excellent. On that experience alone, I would have rated them 4 stars.

What truly pushed this review to 5 stars, however, has been everything that followed. The aftercare, warranty support, and ongoing communication have been exceptional. A special mention must go to Neil Abbey, who has been outstanding from day one of aftercare. From the moment I walked into the showroom, Neil made me feel at ease, comfortable, and genuinely excited about the purchase.

His professionalism, warmth, and dedication have turned what was initially a one-off exchange into a relationship where I now see myself as a loyal GC Motors customer. Thanks to Neil and the team, I wouldn’t hesitate to return for my next car. Five stars, without question.

5 September 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Joe, thank you for your lovely review. We do try our best to maintain the relationship and I am so pleased that Neil has looked after you so well on this occasion.
We look forward to continuing looking after you in the future. Thanks again Pete

Rated 5 out of 5 stars

Third purchase in the last 2 years

We very recently purchased a car from GC Motors, the 3rd time we have bought from them in the last 2 years.

As with previous purchases the whole process was very straightforward.

The sales executive we dealt with on this occasion was Warren Taylor who was excellent to deal with.

1 September 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for the lovely feedback, i have passed across to warren who is thrilled you enjoyed your experience with us. Enjoy the car, Gareth

Rated 5 out of 5 stars

Excellent experience buying my Audi Q8

I had an excellent experience buying my car from GC Motors. Warren, the sales guy, was fantastic throughout the process – very professional, a great communicator, and never pushy. He gave me the time and space I needed to make my decision, which made the whole experience stress-free and enjoyable. I’d definitely recommend GC Motors to anyone looking for a new car – top-notch service from start to finish!

15 August 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Anthony, Thank you for your kind review, i have passed across to warren who is very grateful you took the time to review him and your experience. We hope you are enjoying your new car and are here if you need anything else. Gareth

Rated 5 out of 5 stars

Exemplary

I had a very unique experience with GC Motors on the basis that the situation I was in quickly became complicated once I was involved in a collision the day before I was part exchanging my vehicle for the one I already bought.

GC Motors offered to repair the vehicle as they have a bodyshop as well, once their quote was approved a week later by the insurance I drove 130 miles to GC Motors, only for their engineer to assess the damage to the part exchange vehicle, and realise there is excessive internal damage, and the pictures I sent were only of the external damage. So the quote needed to be revised and another approval from the insurance was required, which takes time. In the meantime Paul didn’t want me to be stranded and offered to provide me with a hire car to use until the insurance approved the quote. Due to this kindness I made a better offer, and paid the difference between the original quote and the value of the car. I drove away my new car a couple of hours later once the paperwork had been processed. The money between the first quote and the value of the car was refunded to me once the insurance approved the second quote, about a week later.

If you’re considering buying a car from this dealership I would recommend them, my recommendation comes from a place of what you would expect from buying a car from a dealership, or rather what you wouldn’t expect. I wouldn’t expect the level of care I received during the purchase, after the crash and I arrived at the dealership, and the aftercare that followed after leaving with the new car. They’re straightforward, efficient and genuinely have your interest as their priority. The car was ceramic coated and immaculately conditioned. After this experience I would be more than willing to pay more than another dealership for the same car I liked, the service and peace of mind is worth that much to me.

Honorary mention would be Justin who was my direct contact, he kept me informed and played a vital role in communication under these exigent circumstances. Paul who offered me a hire car and accepted an in-between refundable payment to cover the damage to the part exchange during insurance delay. Craig the engineer that was assessing and dealing with the part exchange damage, he provided me with assurance and peace of mind. Finally of course Laura, who made the mundane legalities interesting and was nothing short of a pleasure to talk to.

6 August 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Jack,
Firstly many thanks for your business, we very much appreciate the great review which highlights multiple members of the team here at GC Motors, we are very pleased to see the recognition in your review and just pleased that we could help when you needed it most, that’s our ultimate goal to ensure total customer satisfaction.
Thanks again, we hope your new car provides many happy miles of motoring and we look forward to being of service in the future. Paul Gater

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