Noting that the Trackers were going to Australia they arrived in good time. When I had issues activating my Trackers the Support Team were very helpful & promptly rectified the issue.
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I ordered 2 tags in late January (coming up to a month next week) and apart from this request for a review, I've not received any notifications, delivery notices, or the tags. Not a good advertisement... See more
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Fast and professional support. I needed to replace some devices linked to my account, and they solved everything in a very short time. I’ve been using Gego for many years, since their very first devic... See more
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Tell me you’re a modern-day Indiana Jones without telling me you’re a modern-day Indiana Jones. I once lost my luggage in the Bermuda Triangle of airport carousels, but thanks to GEGO Tracker, I now h... See more
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Company details
Written by the company
LUGLOC, with 12 years of experience in the market, is a leading provider of innovative travel safety solutions. We empower travelers with cutting-edge technology, including real-time luggage tracking devices and a suite of travel safety features, to enhance their peace of mind and ensure a worry-free journey. Our recently launched GEGO PRO is the most advanced luggage tracker on the market. It features all-in-one technology, including bag opening alerts powered by light sensors, and the ability to share item locations across Android and iOS devices. With GEGO, travel smarter and safer.
Contact info
United States
- info@gego.io
- www.gego.io
Replied to 100% of negative reviews
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Excellent tracking.
The offer to pay shipping only, and the improved new model with so many applications etc.

Reply from gego.io
Dedication and customer oriented
Customer Support was unique and extraordinary, they have been taking care of every single part of the process (Purchase to Activate)

Reply from gego.io

Reply from gego.io
Simply put..these work well
Simply put, the GeGo Pro tracker works very well. Only had our two trackers a week but we tested them on a 100 mile drive and the map updates were often enough to be reliable for our needs. We will test these for our primary purpose in a few weeks on a trip to Europe, if they work well on that trip we will be customers for life.

Reply from gego.io
Helpful customer support who came up…
Helpful customer support who came up with a solution for my older units with replacement and membership.
I've been a loyal customer since their early days, so nice to have this noted by them!

Reply from gego.io
I updated my credit card and was…
Issue- I updated my credit card and was immediately rebilled for the old device.
Company fixed the billing issues and credited me immediately. Great service thanks

Reply from gego.io
A quick and efficient response to my…
A quick and efficient response to my order, delivered quickly, and tracking at ballpoints. Simple activation process.

Reply from gego.io
Smooth onboarding
Instruction were easy to understand, the charging process was smooth, I still have not tested the gego in my baggage while on the plane or in the airport, but until now they are working

Reply from gego.io
I haven’t used my GEGO yet
I haven’t used my GEGO yet. However, in 9 days I will be flying to LA and going on a 8 day cruise. I definitely will be using my GEGO then.

Reply from gego.io

Reply from gego.io
Travel 2.0
Gone are the days of lost luggage. What a relief to know where your bag is if it is not coming out on the carousel.
Thanksl

Reply from gego.io
Tell me you’re a modern-day Indiana…
Tell me you’re a modern-day Indiana Jones without telling me you’re a modern-day Indiana Jones. I once lost my luggage in the Bermuda Triangle of airport carousels, but thanks to GEGO Tracker, I now have a better chance of finding my suitcase than I do of finding my car keys at home. Seriously, this thing is like a GPS for my life—if only it could help me locate my will to adult. GEGO Tracker: because losing your stuff should be a choice, not a lifestyle. ✈️🧳 #LostButFound

Reply from gego.io

Reply from gego.io
Been a happy customer for many years
Been a happy customer for many years, and I must say that GEGO have excellent customer service, very quick to respond
The latest version GEGO pro (as did the earlier white GSM based model) works very well.
The only hiccup was the intermediate bulkier 4G GPS device - not so good.

Reply from gego.io
excellent Gego service.
Its a excellent service and very prompt to reply and guide you to find the luggage location on your request.

Reply from gego.io
Great customer service
Gego customer service assisted me in moving 2 annual service contracts from existing older model Gegos to 2 new gego units.I purchased as well as applying two new service contracts. The representative was very helpful, knowledgeable and professional. The representative made my experience very pleasant.

Reply from gego.io
i purchased the Luggage Pro
i purchased the Luggage Pro. works great, especially the light feature. Send alerts as indicated. In my opinion the best luggage tracker on the market. Even send notification when arriving at an airport. i use it in my vehicles. Found it to be very useful and precise. Customer service is beyond helpful and understanding. Great company to deal with.

Reply from gego.io
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