£500 worth of goods lost & damaged & a fake helpline by DPD UK. One parcel has been lost and another (£400, fully insured) arrived damaged. I’ve been chasing this for nearly a month, sending al... See more
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Well. Was i dealing with DPD or evri. The similarities are astounding. DPD are now employing van drivers to collect and deliver parcels, but they don,t even have to exit the van to do this. They just... See more
We have the misfortune to be “served” by the Morley West Yorkshire Depot of DPD. The drivers are trained in misinformation and presumably nothing else. Complaints are almost impossible to make - a... See more
THEY LIE. There Customer Services on 0121 235 0500 is a bloke who answers the phone like it's his wife who he hates & just argued with, then does not help at all. Then your package is attempted to be... See more
Company details
- Courier service
- Courier and Delivery Service
- Logistics service
- Shipping and postal service
- Delivery Company
Information provided by various external sources
GeoPost fédère les grandes marques du groupe La Poste sur le marché du colis express dans le monde entier. GeoPost regroupe le réseau DPD, Chronopost international, Interlink express...
Contact info
France
- www.geopostgroup.com
Absolutely disgusting service by dpd uk…
Absolutely disgusting service by dpd uk (GEOPOST), literally the worst delivery company you can use, completely incompetent and has zero desire to help.
I ordered a parcel costing hundreds from portugal, everything was going fine until it reach the international gateway in the uk. What a joke, it was there for three weeks until I finally found a way to contact someone. I was then told it was sent without information so I had to contact the sender (despite the tracking number having all of my details that even I can pull up), the sender then contacted dpd portugal and dpd uk has done nothing but refuse to help despite them trying to sort this out.
Ive received numerous emails now from random people and no matter what you say they fob you off and most of the replies didn't even read what I had put in the email!
So my parcel is currently stuck in the international gateway at this moment, it might aswell be held hostage at this point they refuse to resolve it and show me time and time again they couldn't care less.
5/3/23 another update, now they're saying it's been lost and I have to contact the seller who then needs to contact dpd to start a investigation into where its disappeared to. Couldn't make this up honestly.
AVOID GEOPOST/ DPD AT ALL COSTS IF YOU WANT YOUR PACEL ACTUALLY DELIVERED.
5 March 2023
Unprompted review
Forget DPD
GeoPost Group, home of DPDgroup, is responsible for many lost parcels.
29 January 2023
Unprompted review
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