Geyser Radiators Reviews 

2,576
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Absolute rubbish, avoid at all costs, do not stand behind their pathetic 5 year warranty, instead try to blame installer, despite same rads being fitted upstairs having no problems. I believe it was a... See more

Rated 5 out of 5 stars

Ordered from this company after being let down badly by another and I wish I'd just gone straight to Geyser to start with! Competitively priced and great service, the product arriving just two days la... See more

Rated 5 out of 5 stars

First class from the start! Very helpful staff to advise on requirements from their made to order designer radiators and valves! Ordered 4 rads said they would take up to 12 weeks to manufacture,... See more

Company replied

Rated 5 out of 5 stars

Top quality product at a competitive price. This is not the cheapest on the market but it is a quality bit of kit and worth the asking price. Despatched promptly and well packaged. Great idea to send... See more

Company replied

Company details

  1. Heating service
  2. Bathroom Renovator
  3. Interior designer

Information provided by various external sources

Geyser is a longstanding reputable supplier of designer heating, in business since 2001 so is a well seasoned, expert in its field. We are based in Bolton, Greater Manchester so centrally located within the British Isles and Ireland. Overall with Geyser you’ll get the meticulous attention to detail as everything we do is very thorough - expertly planned and well executed. We deal with both domestic customers (the end user) and trade customers alike and are equally positioned to work with both. Every member of staff undergoes intense product and technical training to ensure that we can offer you the best advice. Staff are not permitted to even answer the telephone until they have had this training so you the customer gets consistency every time. We specialise in Radiators and Heated Towel Rails for: o Central Heating o Electric Heating o Dual Fuel Heating (the combination of the two energy types on the same product). We also offer a vast selection of Parts and Accessories for radiators and towel rails including radiator valves, electric heating elements, timers, small parts etc. Geyser conceptualises its own O.E.M. (Original Equipment Manufacturer) branded heating products right from drawings to the finished product. These are then produced on our behalf in our nominated manufacturing plants, located predominantly in mainland Europe and Turkey. Geyser is also stockist for many leading radiator industry brands. For other products from these brands consult their own literature (available from Geyser) or visit www.geyser.co.uk. All of our products are of the highest quality and specification. The fact we sell our own O.E.M. products shoulder to shoulder with leading brands is testament to the fact they are directly comparable in terms of quality and therefore you can only expect the very best from everything we sell. Our 12,500 square foot warehouse is always immaculately clean, ultra organised and houses approximately 90% of the products we sell, making them available on next day delivery across the UK and Ireland. You can rely on us. Geyser [gee-za] Radiators.. … your hot spring of Designer Heating Ideas.


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4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.3

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Rated 5 out of 5 stars

Geyser go the extra distance that makes the difference

Geysers fantastic range of "out of the ordinary" radiators is complimented by excellent sales service. Not only did we receive updates by email, to let us know the progress of our order, but Liz from Geyser telephoned us to make sure we would be at home to receive delivery. It's these little touches that make the difference, something that is all too often forgotten in the "all digital" age.
Our new electric radiator is as much a piece of art, and a real talking point,as it is a utility object. Fitting was easy thanks to the comprehensive instructions, and our new room was warm and welcoming in no time.

30 January 2020
Unprompted review
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Reply from Geyser Radiators

Hi David
Thank you so much for your comment and 5 star review. I will forward your nice comment to Liz.

Rated 5 out of 5 stars

This radiator heats up quickly and…

This radiator heats up quickly and evenly. Also gives out a good radiant heat as well as convection. Very pleased with both the performance and look. A mile better than the standard radiator it replaced.

24 January 2020
Unprompted review
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Reply from Geyser Radiators

Hi Douglas
Thank you so much for your comment and 5 star review. Our new aluminium range (Motif, Venn, Aero and Orb) do heat up very quickly, and because the hold a lot less water, are very economical as well. Hope that you enjoy your Motif for years to come.

Rated 5 out of 5 stars

Excellent service..

Excellent service... Good item... Quickly delivery
Thanks

24 January 2020
Unprompted review
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Reply from Geyser Radiators

Hi Inass
Thank you so much for your 5 star review.

Rated 5 out of 5 stars

Nice quality ...As a company we have…

Nice quality ...As a company we have been using your products for several years now, so they have stood the test of time.

I saw one the Geyser towel rails we installed some four years ago, it still looked brand new, the client was delighted, we did have one minor incident a few years ago which was dealt with very quickly, a manufacturing defect. So yes, we are very happy with the products and service and will continue using...A great company to deal with..very refreshing!
Well done!

21 January 2020
Unprompted review
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Reply from Geyser Radiators

Hi, Care 4 Bathroom Solutions.
Thank you so much for your repeat business, 5 star review and comment.
We are getting some new, exciting products hopefully soon. Some more aluminium radiators with towel bars. It will take time to get the photography done but, it will be on our website as quickly as possible.

Rated 5 out of 5 stars

geyser radiator

the quality and finish of the radiator are excellent,and the delivery exceeded my expectations.

8 January 2020
Unprompted review
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Reply from Geyser Radiators

Hi Gary
Thank you so much for your 5 star review.

Rated 5 out of 5 stars

Very well made product

Very well made product. I would be interested in a trade account

2 January 2020
Unprompted review
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Reply from Geyser Radiators

Hi Justin
Thank you so much for your comment and 5 stars.
It is quite easy to get a trade account with us. You can call us on 01204 695387 but in the meantime, I have forwarded your details to our sales team and they will be in touch with you.
Jason

Rated 5 out of 5 stars

This company is a breath of fresh air!

Well this company is a breath of fresh air!
Discovered Geyser via a Google search and I'm glad I did. Purchased two anthracite electric radiators and they arrived the next day.
When unpacking, I found one rad dented, so took a photo, emailed it to them and they called within a few minutes. Very happy to replace the rad, which arrived the next day as well.
Now they're installed, they are not only stunning looking, but superbly efficient too. The electric element is easy to install (provided you have some common sense and an adjustable spanner) and simple to operate.
Really am very pleased with these high quality, good looking, practical rads. Thank you Geyser for providing such a good product!

31 December 2019
Unprompted review
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Reply from Geyser Radiators

Hi Peter
Thank you so much for your comment and 5 star review.

Rated 5 out of 5 stars

Fast delivery but ...

Fast delivery, delivered by the royal mail, who had the item stored upright in the van, only prob was the delivery driver, tried to get me to sign for it before it was even out of the van! when she took the rad from the van, she put the rad down on one corner onto the pavement and was barely able to lift the item, had to take it in myself, the box had several holes in, so I opened it up in front of the delivery driver, who was telling me how it had been delivered now and it wouldn't be going back on the van,, reminded her that I hadn't signed for it yet, unbelievable! Fortunately the item was well packaged and in A1 condition.. As I said, fast delivery but pp service from Royal Mail.

30 December 2019
Unprompted review
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Reply from Geyser Radiators

Hi
Thank you for your comment and 5 star review. I am so sorry that you had a spot of bother with your delivery driver.
We try our very best to deliver a 5 star service to all of our customers, from start to finish. I will be passing your comment on to Parcel Force regarding the delivery driver.
Thank you so much for making us aware of this.
Jason

Rated 5 out of 5 stars

Accidentally foud this Web site on…

Accidentally foud this Web site on YouTube, when I, was looking for towel rail had not many options, so had to buy from local seller. But hese guys has lots to choose from and good prices. Shame didn't find them when I was looking for the radiator. Also didn't knew that I can connect timer on electric heaters. After YouTube video about timers, decided to buy and try it. And boy, this is good stuff. Set 7 days timer, day time use gas to heat it, night time use electricity to heat radiator. The timer also has 13A fuse, which is benefit. Trust me, you need one of these. 63£ it's not expensive

28 December 2019
Unprompted review
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Reply from Geyser Radiators

Hi Andrius
Thank you so much for your comments and 5 star review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Rang to check items were in stock as had, had an issue with another supplier. The lady I spoke to was great confirming she had already processed my order and it was being packed up as we were speaking. It's was delivered next day.
Fantastic customer service, highly recommend.

18 December 2019
Unprompted review
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Reply from Geyser Radiators

Hi Krysia
Thank you so much for your 5 star review.

Rated 5 out of 5 stars

I cannot praise Geyser enough

I cannot praise Geyser enough, I purchased a Radiator back in 2009 and wanted the same model for my kitchen, After the years had gone by I could not find my original receipt and on contacting Geyser on the chatline within minutes they produced a copy of the order form, not only did they have the same radiator they also recommended a new element for my original radiator which I was considering replacing.

My new radiator was even cheaper than the original one purchased 10 years ago so that was an added bonus. Radiator was purchased on Sunday and arrived this morning it has been fitted and works brilliantly.

Highly recommended. 10/10.

18 December 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Ann
Thank you so much for your 5 star review, and thank you for the 10 out of 10. I will forward your comment on to our sales team who helped you.

Rated 5 out of 5 stars

Helpful telephone support

Helpful telephone support. Brilliant speed of delivery. No waiting.

17 December 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Peter
Thank you so much for your 5 star review.

Rated 2 out of 5 stars

I was very disappointed to find that…

I was very disappointed to find that the electric radiator was not ready with the timer installed to just plug in. I now have to wait for an electrician (who has the time) to come before Christmas to get this installed. Not very good for a radiator of this price not to be ready to plug in straight away. I am in my late 70's I did not expect this of a quality radiator. I hope the weather holds and does not become cold before the electrician arrives. I don't even know if this radiator works yet. It was certainly not damaged in transit and now hangs on the wall awaiting installation. After waiting so long for it to arrive I am well less pleased.

Regards
Mrs K Church

9 December 2019
Unprompted review
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Reply from Geyser Radiators

Hi Mrs Church
Sorry to hear that you are very disappointed but, to reduce any possible courier damage, the heating element are sold separately. With regards to the timer, our website does state that it fits onto a standard UK specification flush or surface mounted electrical single socket box. Any such work is always recommended to be carried out by a qualified electrician, and only electrical items with a sealed plug already attached can be just plugged in.

Rated 5 out of 5 stars

Great product

Great product ! Good company to deal with ! The anthercite grey 1500 x 500 towel rail with the 1000 watt variable heat element is great, just tap the 2 hour button and your towels are dry as a bone!!
Thank you all at geyser!
Cheers John.

7 December 2019
Unprompted review
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Reply from Geyser Radiators

Hi John
Thank you so much for your 5 star review and so glad that you are enjoying your electric towel rail, and the dry towels.
Jason

Rated 5 out of 5 stars

GREAT EXPERT SERVICE

GREAT EXPERT SERVICE

I ordered some brackets for a radiator I had purchased some 2 years earlier . I was delighted they were available & with the knowlege of the lady I spoke to

Some screws were missing and were sent the following day .

Nothing was too much trouble

25 November 2019
Unprompted review
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Reply from Geyser Radiators

Hi Desmond
Thank you so much for your 5 star review and so glad that we could help.

Rated 5 out of 5 stars

Used Geyser Radiators on two occasions…

Used Geyser Radiators on two occasions very professional staff (Dougie)excellent product range would have no hesitation in recommending them

25 November 2019
Unprompted review
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Reply from Geyser Radiators

Hi Jeff
Thank you so much for your 5 star review.

Rated 5 out of 5 stars

Great choice

Great choice, helpful staff, great guidance through journey choice, all radiators in stock to take away.

25 November 2019
Unprompted review
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Reply from Geyser Radiators

Hi Elaine
Thank you so much for your 5 star review.

Rated 5 out of 5 stars

First class from the start!

First class from the start!
Very helpful staff to advise on requirements from their made to order designer radiators and valves!
Ordered 4 rads said they would take up to 12 weeks to manufacture, ready in 10 they look fantastic!! and most importantly heat the room!!
Have recommended you to everyone who’s seen them.
Thanks.

25 November 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Thank you so much for your 5 star review, and for recommending us to others.

Rated 5 out of 5 stars

Vertical champagne gold rads.

Looked online at radiators and was unsure of colour champagne gold as onscreen can look totally different. Rang the office and they sent me a sample. Rang to order 5 radiators staff were excellent, went through sizes and trv options. They organised delivery. Arrived when stated with delivery updates, well packaged. The radiators look great especially the designer style verticals.

25 November 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Thank you so much for your 5 star review. Sometimes it is best to get a colour sample, and I'm so glad that you liked the colour, and style of the radiators.

Rated 5 out of 5 stars

Excellent company

Excellent company , highly recommended .
Very knowledgeable on all aspects.
I would use them again for any similar requirements.

25 November 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Graham
Thank you so much for your 5 star review.

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