This is an excellent way to shop for gift cards or prepay virtual cards. "The Great Wall of Gift Cards" in any major retailer can be so overwhelming to browse. Then there's all cards for brands, bus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was really easy to navigate the website and to find exactly what you are looking for. It's super convenient for fast and easy gifting and I like how there are multiple payment options you can choos... See more
Company replied
Gift card buying process is always quick and easy. Selections are great and you can even add a video and written greeting. My go to place for buying VISA gift cards online bc they can now be added to... See more
Company replied
Quick registration, which was optional, so if you would prefer to continue as a guest, you can. Different types of gift cards with subtle features that can make a big difference. Never knew certain of... See more
Company replied
Company details
Information provided by various external sources
GiftCards.com is the world’s oldest gift cards site. We sell personalized Visa gift cards with matching greeting cards, discounted merchant gift cards, emailable Virtual gift cards, group gifting, and more.
Contact info
6220 Stoneridge Mall Rd, 94588, Pleasanton, United States
- 8779443822
- customerservice@bhnetwork.com
- www.giftcards.com
3.4
Average
16K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from GiftCards.com
Hello Rebecca,
Thank you so much for the 5-star review and for sharing your kind feedback! We are glad to hear that you found Giftcards.com helpful and easy to use, and we truly appreciate you taking the time to let us know. Your support means a lot to our team, and we look forward to continuing to provide a great experience whenever you need gift cards in the future.
Regards,
Maurice V.
Giftcards.com
Its convenient when I forget my care at…
Its convenient when I forget my care at home
7 May 2026
Unprompted review
Reply from GiftCards.com
Dear Josh,
Thank you for your 5‑star review! We’re happy to hear that our service is convenient for you, especially when you forget your card at home. Making gifting easy and accessible whenever you need it is exactly what we aim for. We truly appreciate your feedback and look forward to supporting you again!
Warm regards,
Josh R.
Giftcards.com
The experience was great!
The experience was great! It was quick to find the gift card I was looking forward and the overall checkout process was a breeze! Can't wait to use them again!
7 May 2026
Unprompted review
Reply from GiftCards.com
Dear Kristin,
Thank you so much for sharing your great experience with us! We’re thrilled to hear that finding the right gift card was quick and easy, and that the checkout process was smooth and hassle‑free. It means a lot to know we met your expectations, and we can’t wait to welcome you back to Giftcards.com again in the future.
Warm regards,
Josh R.
Giftcards.com
Best page to buy presents for my love…
Best page to buy presents for my love ones.
6 May 2026
Unprompted review
Reply from GiftCards.com
Dear Rocio,
Thank you for your kind words and for choosing Giftcards.com for your gift needs. We’re so happy to hear that you find our site a great place to buy presents for your loved ones—it’s exactly what we aim for. We truly appreciate your feedback and your support, and we look forward to helping you find the perfect gift again soon.
Warm regards,
Josh R.
Giftcards.com
declined my card with no warning and…
declined my card with no warning and kept my money temporarily as the say but i needed the gift card i was purchasing now
6 May 2026
Unprompted review
Reply from GiftCards.com
Hello there,
Thank you for taking the time to share your experience. We understand how frustrating it can be when a card is declined without warning, especially when the gift card was needed right away and funds were temporarily held. To help us securely locate your order and further assist, please look for an email from noreply.notifications@trustpilot.com and reply directly to it with the requested details. Once we have that information, our team will be happy to review what happened and work toward a resolution.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 05/12/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcards.com
Do not use this website...
I would say this website is very misleading. I got my giftcard and the website on the back was GiftCardMall.com and when I search that website. GiftCards.com came up and even had the tagline GiftCardMall is now GiftCards.com. This was false. GiftCardMall.com still exisits and now my giftcard is compromised. A purchase was made on my giftcard only after using this website. I had only used it at a Walmart which did not compromise my card. This website did after I checked the balance remaining after my Walmart purchase. I don't know how to report this website but everyone should beware of using it since it is falsly advertising that the legitimate website is no longer active.
5 May 2026
Unprompted review
Reply from GiftCards.com
Hi Eliizabeth,
Thank you for taking the time to share your experience. We understand how concerning it is to believe your gift card may have been compromised, especially after using it to check the balance online. GiftCards.com takes security and transparency very seriously, and we would like the opportunity to review this situation further. To proceed, please check your email for a message from noreply.notifications@trustpilot.com and reply directly to that email with the requested details so our support team can securely gather your information and assist you accordingly.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 05/07/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcards.com
Give people accurate information
Give people accurate information. Your gift cards say you can add them to digital wallets but when I tried to it doesn't work.
6 May 2026
Unprompted review
Reply from GiftCards.com
Hello there,
Thank you for your feedback and for sharing your experience. We are sorry for the frustration caused when attempting to add your gift card to a digital wallet, and we understand how disappointing that can be when the feature does not work as expected. We want to review the details of your specific card and provide accurate assistance. Please check your email for a message from **noreply.notifications@trustpilot.com** and reply with the requested information so we can further assist you.
Regards,
Maurice V.
Giftcards.com
Easy process, great options!
Nice options for adding images, easy process, great to be able to pay with a credit card!
6 May 2026
Unprompted review
Reply from GiftCards.com
Hello Cindy,
Thank you so much for the 5-star review and for sharing your experience with us! We are glad to hear you enjoyed the image customization options, found the process easy, and appreciated being able to pay with a credit card. Making gifting simple, flexible, and enjoyable is always our goal, and your feedback lets us know we are on the right track. We truly appreciate you choosing Giftcards.com and hope to help you again soon.
Regards,
Maurice V.
Giftcards.com
Reply from GiftCards.com
Dear Terrell,
Thank you for the great review! We’re happy to hear that you enjoy being able to make transfers—convenience and flexibility are important to us, and it’s great to know this feature is working well for you. We appreciate you taking the time to share your experience and for choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
It was fast and easy
It was fast and easy, but there was no way to leave a message for the recipient.
5 May 2026
Unprompted review
Reply from GiftCards.com
Dear Margin,
Thank you for sharing your feedback with us—we’re glad to hear the ordering process was fast and easy. We understand, however, how disappointing it can be not to have the option to include a personal message for the recipient, as that can be an important part of giving a gift. Your comment is appreciated and helps us identify areas where we can improve the experience, and we’ll be sure to share this feedback with our team as we continue to enhance our services.
Warm regards,
Josh R.
Giftcards.com
Fast easy transactions every time!
5 May 2026
Unprompted review
Reply from GiftCards.com
Hi there,
Thank you for taking the time to share your 5-star review. We are happy to hear that you have consistently experienced fast and easy transactions with Giftcards.com. To help us further assist and properly document your feedback, please check for an email from noreply.notifications@trustpilot.com and follow the instructions to provide the requested information. We appreciate your support and look forward to continuing to serve you.
Regards,
Maurice V.
Giftcards.com
Secure and fast!
Quick and easy as well as secure! Great way to gift an older teen money in a way that they will be able to use it right away! :)
5 May 2026
Unprompted review
Reply from GiftCards.com
Hello there,
Thank you so much for your kind 5-star review. We are thrilled to hear that you found the experience quick, easy, and secure, and that it worked so well as a gift for an older teen. Providing a convenient way for recipients to use their gift right away is exactly what we aim for. We truly appreciate you taking the time to share your experience and hope to assist you again in the future.
Regards,
Maurice V.
Giftcards.com
Everything's easy to locate in the…
Everything's easy to locate in the browser.That customer service is good.It's just good experience.They're good.I recommend them and they're fast delivering
5 May 2026
Unprompted review
Reply from GiftCards.com
Hello Richard,
Thank you so much for the 5 star review and for recommending Giftcards.com. We are happy to hear that our website was easy to navigate, our customer service met your expectations, and your delivery was fast. Your feedback means a lot to us, and we truly appreciate you taking the time to share your positive experience.
Regards,
Maurice V.
Giftcards.com
Reply from GiftCards.com
Dear Azeem,
Thank you for your positive review! We’re so glad to hear you found the experience easy and seamless—that’s exactly what we strive to deliver. Your support and feedback are greatly appreciated, and we look forward to helping you with your gifting needs again in the future.
Warm regards,
Josh R.
Giftcards.com
Great and easy experience
Great and easy experience! Love the e-gift cards
5 May 2026
Unprompted review
Reply from GiftCards.com
Dear Leonard,
Thank you for the kind words and the 5-star rating! We’re thrilled to hear you had a great and easy experience and that you love our e‑gift cards. Your feedback reinforces our goal of making gifting simple and enjoyable. We’re glad to have you as a GiftCards.com customer!
Warm regards,
Josh R.
Giftcards.com
It was easy to set up
It was easy to set up, and my daughter was able to access the funds without an issue.
5 May 2026
Unprompted review
Reply from GiftCards.com
Dear Stephanie,
We really appreciate you taking the time to share this wonderful feedback! It’s great to hear that the setup process was easy and that your daughter was able to access the funds without any issues. Knowing our service worked seamlessly for both of you is incredibly important to us. Thank you for trusting GiftCards.com!
Warm regards,
Josh R.
Giftcards.com
super easy and convient way to order…
super easy and convient way to order gift cards, it goes directly to their email address
5 May 2026
Unprompted review
Reply from GiftCards.com
Dear Jessica,
Thank you so much for the 5-star review! We’re happy to hear that you found our platform super easy and convenient, and that the gift card delivery directly to email worked smoothly. Making gifting quick and hassle-free is exactly what we aim for, so your feedback truly means a lot to us. Thanks for choosing GiftCards.com!
Warm regards,
Josh R.
Giftcards.com
What a great way to gift a our grandson…
What a great way to gift a our grandson on this graduation. It was easy!
5 May 2026
Unprompted review
Reply from GiftCards.com
Dear Bill,
Thank you for the wonderful review and congratulations to your grandson on his graduation! We’re honored to be part of such a special moment and are so glad to hear the gifting process was easy for you. Your feedback means a great deal to us, and we appreciate you choosing GiftCards.com to celebrate this milestone.
Warm regards,
Josh R.
Giftcards.com
This is my favorite website for gift…
This is my favorite website for gift cards!
4 May 2026
Unprompted review
Reply from GiftCards.com
Hello,
We truly appreciate your kind words and 5-star review! Hearing that GiftCards.com is your favorite website for gift cards means so much to our team. We’re grateful for your continued trust and are happy to be your go-to destination for gifting. Thank you for choosing GiftCards.com—we’re always here to make gifting easy and enjoyable!
Warm regards,
Josh R.
Giftcards.com
Easy to use
Easy to use! Have used before and am impressed that GiftCards.com only charges for the gift with no added fees.
4 May 2026
Unprompted review
Reply from GiftCards.com
Dear Cory,
Thank you so much for taking the time to share your experience and for the 5-star rating! We’re thrilled to hear that you found our site easy to use and appreciate our no-added-fees approach. It means a lot to us that you’ve used GiftCards.com before and continue to feel confident choosing us. We truly value your support and look forward to helping you again whenever you need a gift!
Warm regards,
Josh R.
Giftcards.com
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