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GiftRound Reviews 373

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use for setting up and managing collections, highlighting the straightforward process for contributions and message sharing. Many appreciate the excellent customer service, noting quick, helpful, and human responses to their inquiries. The product itself, including the variety of gift options and the ability to personalize messages, is also highly valued. However, some people were dissatisfied with certain aspects, such as occasional difficulties with donations or printing vouchers. A few users also mentioned issues with the new platform, like the inability to split funds for multiple gifts or the lack of diverse font options for messages.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently finding the platform easy to set up,... See more

Product

Consumers find the product to be positive, highlighting its ease of use for setting up collections and... See more

Website

People report positive experiences with the website, highlighting its ease of use and navigation. Reviewers... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's helpfulness,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting prompt replies and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Setting up the GiftRound was so quick and easy. With people in the office at different times and hybrid working the days of passing a card and collection around the office are long gone, so this is... See more

Company replied

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied


Company details

  1. Payment service
  2. Gift shop
  3. Greetings Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.8

Excellent

TrustScore 5 out of 5

373 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

Excellent service. So easy to follow steps and all the money goes to the recipient. Easy to send all the details through to the recipient and printing off the PDF card is a nice touch too. Would definitely use again.

29 March 2026
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Reply from GiftRound

Thanks so much for your kind review, we’re really pleased you found everything easy to use and enjoyed the PDF card feature too.

Offering group collections that are fee-free from start to finish is one of our core values at GiftRound, so we’re glad that made a difference for you.

Claire
GiftRound

Rated 5 out of 5 stars

Very user friendly

I had never used GiftRound before, but I found it extremely easy to use with straightforward instructions and Customer Services responded very quickly to a query I had. Would definitely recommend and use again without hesitation.

27 March 2026
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Reply from GiftRound

Thanks so much for your lovely review, we’re really pleased you found GiftRound so easy to use and that our team could help quickly when needed. Our friendly support team is always happy to help however suits you best, whether that’s email or a quick phone call.

Thanks for recommending GiftRound and helping others discover group collections that are simple, joyful and fee-free from start to finish.

Claire
GiftRound

Rated 5 out of 5 stars

Great simple platform for collecting…

Great simple platform for collecting for colleagues.

26 March 2026
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Reply from GiftRound

Thanks so much for your lovely review! We’re really pleased you found GiftRound a simple way to collect for colleagues.

We measure everything we do against three core values - making group collections simple, joyful and fee-free from start to finish - so it’s fantastic to hear that was your experience.

Thanks again for taking the time to share your feedback.
Claire
GiftRound

Claire Thompson 💛

Rated 5 out of 5 stars

Simple, but effective!

Very straightforward to use and all worked well; the individual got their e-card and voucher on time and everyone was able to contribute their nice words and their money easily.

26 March 2026
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Reply from GiftRound

Thanks so much for your lovely review! We’re really pleased everything worked smoothly and that everyone could take part easily.

We work hard to make sure group collections are as simple as possible when you GiftRound it, so it’s great to hear that reflected in your experience.

Thanks again for taking the time to share your feedback.

Claire
GiftRound

Rated 5 out of 5 stars

The website has been changed with makes…

The website has been changed which makes it easier to finish off buying the gift card and printing the sentiments.

25 March 2026
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Reply from GiftRound

Thank you for your 5-star review!
We’ve worked hard to make the process as smooth and convenient as possible, and it’s incredibly encouraging for our team to hear that you found the updated website easier to use.

Amy
GiftRound

Rated 5 out of 5 stars

It's the best Collection idea

It's the best idea. I have used this for the first time and what a treat - I didn't have to collect all that cash and keep a note of who gave what and also that I don't have to go to the bank to put the collection in. Love the fact that you can collect all the messages and at to your moonpig card. Happy me :)

23 March 2026
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Reply from GiftRound

Thank you so much for your wonderful feedback!
We're thrilled to hear that your first experience was so positive. It’s fantastic to know that using Flexcard made things easier by removing the need to handle cash and track contributions. This is exactly what GiftRound is designed to do, and we love knowing it’s helped you.

We’re especially glad you enjoyed collecting messages and adding them to your card. We truly believe that personal touches make all the difference. Happy you, happy us! 😊

Amy
GiftRound

Rated 5 out of 5 stars

It was so simple and lots of buying…

It was so simple and lots of buying options

15 March 2026
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Reply from GiftRound

Thank you for your kind words!
We're delighted to hear that you found the process simple and enjoyed the wide range of buying options available with the Flexcard.

We aim to make group collecting as easy and flexible as possible, so it’s wonderful to know we met your expectations.
We look forward to serving you again soon!

Amy
GiftRound

Rated 5 out of 5 stars

Very simple, very effective.

Easy to use, easy to share. A great way to collect gift contibutions.

21 March 2026
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Reply from GiftRound

Thank you for your wonderful review!
Making group gifting straightforward and enjoyable is something we work hard to deliver. We’re thrilled to hear that GiftRound made collecting gift contributions easy and fun for you.

Amy
GiftRound

Rated 5 out of 5 stars

Simple & absolutely free!

Simple, works like all the other card apps but no commission!

19 March 2026
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Reply from GiftRound

Thank you for your 5-star review! We’re so happy to hear that you found GiftRound easy to use. We work hard to keep it completely free, and your feedback really means a lot 😊

Amy
GiftRound

Rated 5 out of 5 stars
GiftRound logo

Reply from GiftRound

Thank you for your review!

At GiftRound we believe group collections should be fully free and easy!
We know that it is important for 100% of the value to go to the recipient and that is exactly the experience we’re working hard to deliver.

Thank you for using GiftRound.

Amy
GiftRound

Rated 4 out of 5 stars

Easy and effective

Found it tricky working out how to get back into my giftround collection after it had closed to generate the pdf of messages and voucher.
Frustrated that the system wouldn't acknowledge and use the apostrophe needed for the collection's name.
Would have been nice to be able to amend some of the messages after submission, having belatedly discovered the person the collection was for didn't want any references to retiring.
Otherwise, this was really easy and effective - with a voucher being able to be used in lots of different places a fantastic option!

14 March 2026
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Reply from GiftRound

Thanks so much for your review, we’re really pleased you found GiftRound easy and effective and that the FlexCard worked so well for you.

Sorry to hear you found it tricky to access your collection after closing. We do have a help page that walks through this step-by-step but I've passed this feedback to our design team.

Thanks also for flagging the apostrophe issue our team has now fixed this.

On editing messages, contributors can update their own comments if needed, as organisers often prefer not to edit on others’ behalf.

We really appreciate your feedback thank you again.

Claire
GiftRound

Rated 5 out of 5 stars

A great leaving application!

Ease of use, professional presentation and an overall great experience! Happy to recommend to others!

14 March 2026
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Reply from GiftRound

Thank you so much for your 5-star review, this really makes our whole team smile!

We’re delighted to hear that you found GiftRound both easy to use and professional. We work hard to make GiftRound the simplest group collection service out there, helping people come together to celebrate and show they care.

It means a lot to know you’ll be recommending GiftRound to others.

Amy
GiftRound

Rated 5 out of 5 stars

Easy to use

Easy to use, efficient to collect and the comment formatting facility was great.

14 March 2026
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Reply from GiftRound

Thank you for your kind feedback!

We’re so glad you found GiftRound easy to use and efficient for collecting contributions. It’s great to hear you enjoyed the comment formatting features. We know how much those details can enhance the experience.

At GiftRound, we think group collections should be simple, joyful and effortless for everyone involved.

Thanks again for taking the time to share your experience.

Amy
GiftRound

Rated 5 out of 5 stars

Very swift to create and seamless ways…

Very swift to create and seamless ways of adding messages with personalised photos and gifs options. i also love the fact that it doesnt charge and recipient can freely choose from multiple shops/merchants. <3

14 March 2026
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Reply from GiftRound

Thank you so much for your lovely feedback!

We’re so glad you found the setup quick and the experience seamless, especially when it comes to adding personalised messages, photos, and GIFs. We know how important that personal touch is.

It’s great to hear you appreciate the freedom that the FlexCard gives recipients to choose what they really want.

Thank you again for your kind words and for using GiftRound.

Amy
GiftRound

Rated 5 out of 5 stars

fabulous service

fabulous service - easy to set up and share across a workforce that cover numerous regions (where signing a physical card wouldn't be possible). easy to then close the collection and print off all comments and pictures, to create a lovely memento and also easy to print a list of gift cards they can purchase with the collection amount - highly recommend especially for big companies where its tricky to organise collections sometimes -this is fantastic!

14 March 2026
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Reply from GiftRound

Thank you so much for your kind words! We’re delighted to hear that the platform made it easy to bring everyone together, even across different regions. At GiftRound, our goal is to make group gifting effortless by creating a seamless way to share messages, memories, and contributions.

It’s wonderful to know you found the process simple from start to finish, and that it helped create a meaningful keepsake. We truly appreciate your recommendation and are so pleased it worked so well for your organisation!

Amy
GiftRound

Rated 5 out of 5 stars
GiftRound logo

Reply from GiftRound

At GiftRound, we think group collections for things like birthdays should be simple, joyful and effortless for everyone involved. Whether it’s colleagues chipping in, leaving messages, or sending the final gift, our aim is to make the whole experience easy from start to finish with no fees getting in the way.

We’re really glad GiftRound worked well for your workplace birthdays and hope it helps make many more celebrations feel special 🎉

Claire
GiftRound

Rated 5 out of 5 stars

Great GiftRound service!

Giftround made organising a collection for a work colleague as simple process.
There are no hidden fees so the recipient gets all the monies collected.
Great service and I would use them again.

10 March 2026
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Reply from GiftRound

Thanks so much for the lovely review! We’re really pleased GiftRound helped make organising a collection for your colleague a simple process.

At GiftRound we think group collections should be simple, joyful and completely fee-free from start to finish. When people come together to celebrate someone, every contribution should go towards the gift it’s what makes the experience feel good for everyone involved: organisers, contributors and recipients.

Thank you again for your kind words and for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Office collection

Very easy to use and no hassle with getting gift card

10 March 2026
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Reply from GiftRound

Thanks so much for your review! We’re really pleased you found GiftRound easy to use and that getting the gift card was hassle-free.

We think life already has enough complications, so we’re dedicated to building a group collection experience that’s simple, joyful and fee-free from start to finish -helping you tick one thing off your to-do list quickly and easily.

Thanks again for taking the time to share your feedback.

Claire
GiftRound

Rated 5 out of 5 stars

Positive experience

Easy to use, and clearly explained. Would definitely use again.

8 March 2026
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Reply from GiftRound

Thank you so much for the five stars! We’re really pleased you found GiftRound easy to use and clearly explained.

At GiftRound we believe group collections should be simple, joyful and fee-free from start to finish, so it’s lovely to hear that your experience reflected that.

Thanks again for taking the time to leave a review we’d be delighted to help with another collection in the future.

Claire
GiftRound

Rated 5 out of 5 stars

Great product

Great website, super easy to navigate, and 100% of the value goes to the recipient. Cannot fault them in any way.

2 March 2026
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Reply from GiftRound

Thank you! Feedback like this genuinely makes our whole team smile. From day one, our goal has been simple: to make group gifting easy, joyful and completely fair for everyone involved.

So hearing that you found the site easy to navigate and that 100% of the value goes to the recipient means a lot to us because that’s exactly the experience we’re working hard to deliver.

Thanks again for taking the time to share your experience it really does mean the world to the team at GiftRound.

Claire
GiftRound

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