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GiftRound Reviews 373

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use for setting up and managing collections, highlighting the straightforward process for contributions and message sharing. Many appreciate the excellent customer service, noting quick, helpful, and human responses to their inquiries. The product itself, including the variety of gift options and the ability to personalize messages, is also highly valued. However, some people were dissatisfied with certain aspects, such as occasional difficulties with donations or printing vouchers. A few users also mentioned issues with the new platform, like the inability to split funds for multiple gifts or the lack of diverse font options for messages.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently finding the platform easy to set up,... See more

Product

Consumers find the product to be positive, highlighting its ease of use for setting up collections and... See more

Website

People report positive experiences with the website, highlighting its ease of use and navigation. Reviewers... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's helpfulness,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting prompt replies and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Setting up the GiftRound was so quick and easy. With people in the office at different times and hybrid working the days of passing a card and collection around the office are long gone, so this is... See more

Company replied

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied


Company details

  1. Payment service
  2. Gift shop
  3. Greetings Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.8

Excellent

TrustScore 5 out of 5

373 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Only place that doesn't charge a fee.

Only place that doesn't charge a fee.
Unfortunately, companies get leavers and with that, collections! I didn't want to use my bank account and no one seems to use envelopes for coins anymore altho that would be perfect coz no one can afford to keep putting £5, let's be honest!

With this company, you can hide the amount people put in to:
A - encourage people into donating, however small the donation is.
B - donations can be anonymous

People can place notes and messages as well as photos.

At the end of the collection, the admin can print the messages into a booklet type for printing and also send the giftcard for use with a lot of online shops.

Shame it's not cash but the gift card is as good as.

2 January 2026
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Reply from GiftRound

Thank you so much for such a thoughtful review. We’re really pleased you found GiftRound's features helpful, especially hidden amounts, messages and photos. We built GiftRound to make contributing feel comfortable for everyone, whatever they’re able to give.

And while it’s not cash, that’s actually quite intentional. We believe FlexCards often beat bank transfers because they’re far more likely to be used as a treat rather than quietly absorbed into everyday bills or essentials.

Most importantly, as you mention, keeping everything as a FlexCard allows us to stay genuinely free from start to finish. No fees, no deductions, no awkward extras.

Thanks again for taking the time to share your experience it really does mean a lot to our team!

Claire
GiftRound

Rated 3 out of 5 stars

Decent & to be fair it is all well run but...

To be fair it is all well run. Creates something presentable to the gift receiver.
Either it wasn't clear or I didn't read that I could only buy a gift card/s with the proceeds.
Then trying to redeem a card I can only purchase in multiples of 50/100...meaning I have £20 in limbo.
Probably wouldn't use again

31 January 2026
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Reply from GiftRound

Thanks so much for taking the time to leave a review we’re really glad you found GiftRound well run and presentable for the recipient.

Just to clarify for future readers: GiftRound collections are always redeemed as our FlexCard (rather than bank transfer), which can be swapped with 100+ retailers in the UK. This choice allows us to keep GiftRound genuinely free from start to finish: no fees, no deductions and no “unlock to send” charges.

FlexCards are valid for 12 months, so no funds are lost or in limbo and you can choose from 100+ brand to spend the remaining balance. Sadly Airbnb is an exception, which currently only supports £50 increments via our provider, though we’re actively working to improve this.

Our small team is always happy to help including talking things through over the phone so please don’t hesitate to reach out if we can support you.

Thanks again for the feedback. It really helps us keep improving the experience for everyone.

Claire
GiftRound

Rated 5 out of 5 stars

simple and straightforward.

simple and straightforward.
I used giftround to set up a retirement gift collection for a work colleague. It was simple and easy to share and for people to contribute and then easy to send to the recipient. No extra charges either!

31 January 2026
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Reply from GiftRound

Thanks so much for your review!

We’re really pleased you found GiftRound simple and straightforward to use, from setting up the collection to sharing it and sending it on to your colleague.

And we’re especially glad the no-extra-charges part stood out, making sure every contribution goes to the gift is something we really care about.

Thanks again for choosing GiftRound for such a special moment.

Claire
GiftRound

Rated 5 out of 5 stars

No hassle

No hassle, lots of stores to choose from. Easy navigation through website

1 February 2026
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Reply from GiftRound

Thanks so much for your review!

We’re really pleased you found GiftRound hassle-free and easy to navigate. We’ve designed it specifically to make organising a group gift simple, from setting up the collection and sharing it with contributors, to choosing from a wide range of stores and sending the gift to the recipient.

Removing friction (and fees) means group gifting stays enjoyable for everyone involved.

Thanks again for sharing your experience, we really appreciate it.

Claire
GiftRound

Rated 5 out of 5 stars

LOVELY!

It's a great way to give a gift, particularly in a remote organisation

1 February 2026
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Reply from GiftRound

WOW - thank you so much, this really made us smile!

As a remote team of four ourselves, it means a lot to hear that GiftRound worked well for your organisation and helped you come together to show you care, even when you’re not in the same place.

Thanks again for taking the time to share your feedback, we really appreciate it.

Claire
GiftRound

Rated 5 out of 5 stars

It was great from start to finish

It was great from start to finish, one of the easiest apps ever used.

31 January 2026
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Reply from GiftRound

Thanks so much for your lovely five star review!

We’re really glad GiftRound felt easy from start to finish - that’s exactly what we aim for. While a lot of platforms promise simplicity, we work closely with a brilliant team of designers and developers to make sure the experience genuinely stays clear and uncluttered all the way through a GiftRound, without overwhelming people with too many choices.

Your feedback really did make our team smile, and we’ve shared and celebrated it together thank you for taking the time to let us know and to encourage us.

Claire
GiftRound

Rated 5 out of 5 stars
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Reply from GiftRound

Thanks so much for your review!

We’re really pleased to hear GiftRound was easy to use and, most importantly, well received. Knowing that recipients enjoy opening their FlexCard alongside all the lovely messages from the group is one of our favourite moments, to us it’s what group gifting is all about.

And by keeping GiftRound completely fee-free, we can make sure everyone involved, from contributors to the recipient, has something to smile about when group gifting with GiftRound.

Thanks again for sharing your feedback,

Claire
GiftRound

Rated 5 out of 5 stars

Simple and straightforward

Simple and straightforward, 100% contributions and seamless process.

29 January 2026
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Reply from GiftRound

Thanks so much for your review!

We’re really pleased you found GiftRound simple and straightforward with a seamless process.

Making sure 100% of contributions go to the gift is one of the values most important to us we know it’s what helps group gifts truly feel good for everyone involved.

Thanks again for taking the time to share your experience.
Claire
GiftRound

Rated 5 out of 5 stars

Very simple and straight forward to…

Very simple and straight forward to use, lovely platform especially the comment section that I was able to print off/download as PDF.

30 January 2026
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Reply from GiftRound

Thanks so much for your lovely five star review!

We’re really pleased you found GiftRound simple and straightforward to use. The comments section and PDF download are features that mean a great deal to our team: we wanted to make sure the messages and memories are just as special as the gift itself and something that can be kept and looked back on. It’s wonderful to hear that worked well for you.

Thanks again for taking the time to share your feedback.

Claire
GiftRound

Rated 5 out of 5 stars

Simple and easy to use

Simple and easy to use. All worked exceptionally well.

30 January 2026
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Reply from GiftRound

Thanks so much for your review! We’re really pleased you found GiftRound simple and easy to use and that everything worked in the way you needed it to.
Thanks again for sharing your feedback, it really makes our team smile.

Claire
GiftRound

Rated 5 out of 5 stars

Very easy

Very easy to set up and convert to gift card at the end, good number of reminders towards the close

29 January 2026
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Reply from GiftRound

Thanks so much for your five star review!

We’re really glad you found GiftRound easy to set up and that converting to a gift card at the end worked smoothly.

We design the GiftRound experience with organisers in mind, to help lighten the load when it comes to group gifting, so it’s great to hear the reminders helped with that too.

Thanks again for sharing your feedback.

Claire
GiftRound

Rated 4 out of 5 stars

Great way to organise a collection for someone

Great way to organise a collection for someone, found it very easy to set up. Also love the fact that all the money collected goes to the recipient, rather than having a percentage "admin fee/commission" deducted. I had to email with a query, and got a very swift response back.
The only reason it's not got 5 stars is that one or two people said they had problems donating, and didn't find the process very user friendly. Other than that I would thoroughly recommend

29 January 2026
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Reply from GiftRound

Thanks so much for taking the time to leave such a thoughtful review. We’re really pleased you found GiftRound easy to set up and that you liked the fact that every penny goes straight to the recipient - that’s something we care a lot about.

We’re also glad our support team could help quickly when you got in touch. If anyone contributing ever runs into questions or difficulties, if they get in touch our team is always very happy to help including talking things through over the phone, which many people find reassuring and straightforward.

Thank you again for the recommendation and for sharing your feedback. It’s really appreciated as we continue to improve GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Really easy to use

Really easy to use. A great way to collect money for a colleague in work.

29 January 2026
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Reply from GiftRound

Thanks so much for the lovely five star feedback!
We’re really glad you found GiftRound easy to use and that it worked well for collecting for a colleague at work - we love helping teams celebrate together and show they care.
Thanks again for taking the time to share your experience.

Claire
GiftRound

Rated 5 out of 5 stars

Simple and effective

Easy to use I liked the additional feature of the comments pdf download. The biggest improvement is the number of suppliers you can spend contributions at. E-gift card works well and is a good option if not sure what to buy.

27 January 2026
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Reply from GiftRound

Thanks so much for the five-star review! We’re really pleased you found GiftRound easy to use and enjoyed the comments PDF feature.
It’s great to hear the wider choice of suppliers and the FlexCard worked well too - especially when you’re not quite sure what to buy. Thanks again for sharing your feedback, it means a lot to us.

Claire
GiftRound

Rated 5 out of 5 stars

Easy for first time user

The process was straightforward and when I did have a question, I was emailed a reply very promptly

27 January 2026
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Reply from GiftRound

Thank you very much for your kind feedback.
We’re really pleased to hear that you found the process straightforward and that our team was able to respond promptly to your question. We hope to celebrate again with you soon.

Amy
GiftRound

Rated 5 out of 5 stars

Nice and easy to organise thanks

Nice and easy to organise thanks. Not sure what the experience was for the receiver though, although seems great. Could do with less email.

24 January 2026
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Reply from GiftRound

Thank you for your feedback.
We are really glad to hear you found it nice and easy to organise.

We appreciate you sharing your thoughts on the receiver’s experience and the email volume as well.
We really value feedback as we are always looking to improve the GiftRound experience.

Thank you for taking the time to review GiftRound, we really appreciate it.

Amy
GiftRound

Rated 5 out of 5 stars

Easy and all the cash goes to the recipient

Very easy to use and all of the money goes to the recipient - this was a real point of difference for me when making the decision to use Giftround!

21 January 2026
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Reply from GiftRound

Thank you so much for the 5-star review! I’m really glad you found GiftRound easy to use, and it means a lot to hear that every penny going to the recipient was a key point of difference for you. Keeping group collections completely fee-free from start to finish is at the heart of how we’ve built GiftRound, so I’m delighted you appreciated that 💙

Claire
GiftRound

Rated 4 out of 5 stars

Being able to organise a collection…

Being able to organise a collection with a remote team is fantastic and it is super simple to organise and manage. I understand you have simplified the process but really miss being able to send an actual printed card with messages. The other is transferring some/all of the money to a bank account - sometimes money would preferably be spent on items or companies not listed.

17 January 2026
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Reply from GiftRound

Thank you so much for your lovely 4-star review! I’m really glad GiftRound made it super simple to organise and manage a collection with a remote team.

We know some people miss physical cards but moving away from posted items helps us keep GiftRound 100% fee-free and removes the stress of cards going missing in the post.

To keep things feeling special, we created the GiftRound PDF gift voucher and free group card a beautifully designed, downloadable keepsake you can print or share instantly.

We also understand that bank transfers can feel convenient but with new banking regulations and high processing costs, it’s becoming increasingly intrusive and complex for customers, so we’ve chosen to focus on digital vouchers to ensure every penny contributed goes directly toward the gift, with no fees or deductions 💙

Thank you for taking the time to review GiftRound, we really appreciate it.

Claire
GiftRound

Rated 5 out of 5 stars

Great

Simple, easy and efficient way to arrange a work collection

14 January 2026
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Reply from GiftRound

This is exactly the service we want to offer. Thank you.

Craig
GiftRound

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