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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease and simplicity of setting up the service, often noting how quickly they can get their gift card system operational. Many appreciate the intuitive interface and the professional appearance of the gift cards, which seamlessly integrate with their websites and enhance the customer experience. The customization options are frequently praised, allowing businesses to personalize gift cards with their own branding and designs. Reviewers also find the platform to be highly efficient, saving them time and stress in managing gift card sales and redemptions. However, some people mentioned that the service lacks features like a scanning code for direct client access to their page or a dedicated browsing page for businesses, which would be handy for sharing on displays or leaflets.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently highlighting the ease and simplicity... See more

Website

Customers consistently note positive experiences with website integration, praising its ease of use and... See more

Product

Reviewers mention positive feedback about the product, highlighting its ease of setup and use, making gift... See more

Service

Customers had positive experiences with the service, finding it very easy to set up and use, which helped... See more

Application

Consumers find the app to be a positive and convenient solution, with many expressing satisfaction after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Game changer for my seasonal offers Gift up has been a complete game changer for our holiday offers. The struggles of managing deposits and making gift cards are completely gone. Not only is... See more

Rated 5 out of 5 stars

The gift card set up was easy. Really liked the test mode. The stripe automatic coupon creation actually worked and was seamless. Email customisation and others as well easy to use and good options... See more

Rated 5 out of 5 stars

I wanted an easy to set up and low-cost wordpress add on for setting up a gift certificate for services. The company has been very responsive when I had a billing issue and this was corrected quickly... See more

Rated 5 out of 5 stars

GiftUp has been incredible for our business. The setup was fast, the interface is simple, and customers love how easy it is to purchase gift cards online. We’ve already seen an increase in sales becau... See more


Company details

  1. Ecommerce solution provider

Written by the company

The simplest way to sell gift cards online. It only takes 5 minutes and we handle everything from payment to delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super customizable

Super customizable
I was able to get it setup for my small business in an evening. I liked that I could make multiple products and images.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Gift Up is a great solution.

Gift Up! has been really good for us. We love that it is easy to set up, but our main love is that the gift certificate can be emailed at a date chosen by the buyer AND it can be printed out to be given or mailed. We have worked with Gift Up! for 3 years without a problem.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Seriously so easy!

Seriously so easy!

Why did I not find this app sooner?! I've been struggling to integrate different plugins to my website and this one was just so easy!

3 November 2025
Unprompted review
Rated 5 out of 5 stars

The gift card set up was easy

The gift card set up was easy. Really liked the test mode. The stripe automatic coupon creation actually worked and was seamless.
Email customisation and others as well easy to use and good options available.
Note that for stripe integration even when using just the test mode and stripe sandbox, you must give the production stripe secret key as well.

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for us!

Have been using GiftUp since April 2020 and just opened another account for our new business. Very happy with the settings and the way it works and looks for customers on our website.

Thank you for your hard work!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

very easy to set up app

very easy to set up app. I am very happy it is now making gift certificates automatically. Recommend to everyone (p.s. but % of commission seems to be very big)

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Yes Five Star Rating very quick and I…

Yes Five Star Rating very quick and I got my card available to be selling I'm not going to have to do much to get a wage well deserved I can tell I tried everything to get a rise,and my cards are stacked up high to win .Thankyou GC

12 October 2025
Unprompted review
Rated 1 out of 5 stars

No Voucher Received

Ordered a gift voucher through the hotel’s website and 2 pending charges were put on my credit card. Phoned the hotel to ask why 2 and when I would receive my vouchers however they said it was all dealt with by Gift Up. Contacted Gift Up through their website and was told they were only the software provider. Now have to contact my credit card company to stop any payment. Would never use again. 🤬

17 September 2025
Unprompted review

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