GigSalad Reviews 

5,731
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the remarkably simple booking process, noting how wonderfully easy it is to answer a few quick questions and receive multiple fast quotes from incredibly talented local performers. People also deeply appreciate the helpful staff, smooth communication, and the convenient ability to browse detailed professional profiles and past reviews to find ideal entertainment for their special celebrations. Some reviewers were not happy with the platform navigation, mentioning that the website can sometimes feel quite complicated to browse, difficult to use, and hard when making final choices.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the website as very easy to use and helpful... See more

Service

Customers consistently note positive experiences with service, highlighting how simple it is to find and book... See more

Booking process

Reviewers mention positive feedback about the booking process, describing it as simple, user-friendly, and... See more

Response time

People report positive experiences with response time, highlighting how quickly performers and support staff... See more

Staff

Users describe positive interactions with staff, highlighting friendly and prompt communication across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Katherine Violet is extraordinary! She is so warm and empathic, and gave everyone such amazing insights into their lives! I kept saying, "How does she know all these details about me?" She's the real... See more

Company replied

Rated 5 out of 5 stars

GigSalad was very easy to use. I simply answered a few questions about our event, and GigSalad did the rest. I received multiple quotes from area musicians, all of whom had impressive talent and cred... See more

Company replied

Rated 5 out of 5 stars

After submitting my request, the site sent out requests to multiple bands/musicians. That eliminated a huge amount of leg work for me. When proposals came in, there was just one site to check and I re... See more

Company replied

Rated 5 out of 5 stars

Had a wonderful Church Comedy Night Fund Raiser at Sampson’s Mills Presbyterian Church with two wonderful Comedians. Jus Janell was the Feature (Opener) and she kept the audience in stitches recountin... See more

Company replied


Company details

  1. Corporate entertainment service
  2. Children's Party Service
  3. Entertainment agency

Written by the company

GigSalad has all the ingredients you need to mix up a successful party, production, or event of any type or size. Find and book everything from bands, musicians, and DJs to entertainers, speakers, and event services. With tens of thousands of performers and professionals for hire across the U.S. and Canada, our marketplace provides an easy and secure way to create an extraordinary gathering, whether you’re a first-time event host or a seasoned pro. Book something awesome!®


Contact info

4.8

Excellent

TrustScore 5 out of 5

6k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(5,731)

482 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent site

Very easy to use, I highly recommend this site.

9 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the site easy to use. We appreciate your recommendation!

Rated 4 out of 5 stars

Easy check out process

For the most part it was an easy check out process. However initially it would not take our American Express. I called Gigsalad and they said they fixed the issue and to try again. It did not work again. I had to have them try again and it was a simple fix of me refreshing my screen.

8 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the booking process was easy overall, and we appreciate your feedback about the checkout experience. Thanks for giving us the opportunity to help get everything sorted out.

Rated 1 out of 5 stars

GigSalad is not what is seems...

GigSalad is not what is seems.... it appears they can pick and choose what is their best fit or what they really want to do.... i am a retired 50% disabled Veteran (Vietnam-Desert Storm).. I want to surprise my only granddaughter (14 yr old) with a simple clown and 1 or 2 balloons at a restaurant in Port St.John.... for just 15 minutes... i even invited the entertainer to dinner.... on me... But the answers I got back was...... "I Quote... "It wasn't there fit"..... WELL EXCUSE ME.... this simple unlavished event.... hasn't even taken place yet. Think twice people before you hire from this group... "a spoiled bunch"

7 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for sharing your feedback. We’re sorry we weren’t able to connect you with an entertainer who was the right fit for your event. We appreciate you considering GigSalad and hope you’re able to find the perfect entertainer for your granddaughter’s celebration.

Rated 1 out of 5 stars

Vendors beware

This used to be a great platform to market your business and take bookings but now I don’t know what happened with them at the management level but they do not care about the vendors at all whatsoever they actually make it hard for you to book the event because they don’t want clients looking at your website for information that could influence them booking you.

you’re not able to send contracts anymore, or communicate off platform at all which is the biggest issue. We can’t use this platform anymore because now we can’t be safe having a contract between the client and the bartender is extremely important. Gig Salad itself tells you to make sure you have a contract in place how am I supposed to send the contract if I can’t send it to their email? Anytime I brought this up to the Gig Salad employees they refuse to take a phone call and they just send me a copy and pasted Email going over policy’s that don’t apply. I guess this is designed to make the more money in the long run but I guarantee it will have the opposite effect. We are leaving, I suggest you do the same or don’t join at all. The Bash is a much easier platform to work with and they won’t nickel and dime you like gigsalad.

7 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for sharing your feedback. We understand the importance of clear communication and having the right tools to manage your bookings. GigSalad’s policies are designed to help keep transactions secure and protect both clients and vendors throughout the booking process. We appreciate your feedback and will share your concerns with our team.

Rated 5 out of 5 stars

Ease of booking

Ease of booking. Explanation of guidelines. Ability to get in n touch directly with vendor.

5 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the booking process easy and appreciated the clear guidelines and direct communication with vendors.

Rated 5 out of 5 stars

Honestly

Honestly, the experience was awesome. From entering the event info, to communicating with the entertainer was very easy.

2 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you had an awesome experience and found the process easy from start to finish.

Rated 5 out of 5 stars

It was easy to maneuver around the…

It was easy to maneuver around the website.
My answers were answered promplty.

1 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the site easy to use and received prompt responses.

Rated 5 out of 5 stars

I recently had the honor to have Mr

I recently had the honor to have Mr. Jim Nixon the saxophonist come to my home and help me surprise my lady with a candle light dinner and sax player! I can truly say Mr Jim Nixon exceeded my expectations and I strongly recommend you hiring him for all your saxophonist needs. He is it!! Had us dancing and singing along to some of our favorite songs!! Hire him asap! He was on time and added that romantic vibe to our special night! Thanks again Mr Jim Nixon 🫡🥂

30 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you had such a wonderful experience and that your special celebration was a success.

Rated 5 out of 5 stars

Easy to use

Easy to use. Received a perfect response very quickly and booked. I love this vehicle to connect with musicians for an event. Thank you!

28 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the perfect fit quickly and had an easy booking experience.

Rated 5 out of 5 stars

Super easy to use

Super easy to use, great resource. Prompt responses and updates made it easy to monitor the status of my request and make a decision.

30 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the process easy and appreciated the prompt responses and updates.

Rated 5 out of 5 stars

Very Happy

Really glad I found this serve. I can now enjoy my granddaughter’s graduation party

29 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad we could help you find the right entertainment. We hope you have a wonderful time celebrating your granddaughter’s graduation!

Rated 3 out of 5 stars

Hard to navigate when you want to look…

Hard to navigate when you want to look at all people available in your area. I disliked having to click into each category to look at the area.

Aside from the interface, the person I booked was so kind and informative.

29 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We appreciate your feedback on the browsing experience and will share it with our team. We’re glad you had a great experience with the performer you booked.

Rated 5 out of 5 stars

Easiness & Very Responsive

The website was easy to use to put in my request! It connected me to a list of Magicians right away! They were very responsive! I love the easiness of communication.

29 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the process was easy and that you quickly connected with responsive performers.

Rated 5 out of 5 stars

Super easy to use

Super easy to use. Love the multiple quote feature and that it’s up to you to reach back out after a quote is given through the platform

28 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the platform easy to use and appreciated the ability to compare multiple quotes and follow up directly with providers.

Rated 5 out of 5 stars

This is the first time using it and I…

This is the first time using it and I have never booked talent before. I received messages in a very timely matter and they were what I was looking for. The only thing I do not like, is that I am suppose to pick one date. I was looking for a specific time line with different dates. I am a distillery and just trying to book for the rest of the summer.

27 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you received quick, helpful responses and found what you needed. We also appreciate your feedback on booking multiple dates and will share it with our team.

Rated 5 out of 5 stars

It was so easy

It was so easy! Within minutes I was contacted and was able to book a musical group that matched what I was looking for.

27 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you had a quick and easy experience and found the right musical group for your event.

Rated 5 out of 5 stars

Servers for event

Several good alternatives were provided.

27 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you had several good options to choose from.

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