GigSalad Reviews 

5,731
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the remarkably simple booking process, noting how wonderfully easy it is to answer a few quick questions and receive multiple fast quotes from incredibly talented local performers. People also deeply appreciate the helpful staff, smooth communication, and the convenient ability to browse detailed professional profiles and past reviews to find ideal entertainment for their special celebrations. Some reviewers were not happy with the platform navigation, mentioning that the website can sometimes feel quite complicated to browse, difficult to use, and hard when making final choices.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the website as very easy to use and helpful... See more

Service

Customers consistently note positive experiences with service, highlighting how simple it is to find and book... See more

Booking process

Reviewers mention positive feedback about the booking process, describing it as simple, user-friendly, and... See more

Response time

People report positive experiences with response time, highlighting how quickly performers and support staff... See more

Staff

Users describe positive interactions with staff, highlighting friendly and prompt communication across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Katherine Violet is extraordinary! She is so warm and empathic, and gave everyone such amazing insights into their lives! I kept saying, "How does she know all these details about me?" She's the real... See more

Company replied

Rated 5 out of 5 stars

GigSalad was very easy to use. I simply answered a few questions about our event, and GigSalad did the rest. I received multiple quotes from area musicians, all of whom had impressive talent and cred... See more

Company replied

Rated 5 out of 5 stars

After submitting my request, the site sent out requests to multiple bands/musicians. That eliminated a huge amount of leg work for me. When proposals came in, there was just one site to check and I re... See more

Company replied

Rated 5 out of 5 stars

Had a wonderful Church Comedy Night Fund Raiser at Sampson’s Mills Presbyterian Church with two wonderful Comedians. Jus Janell was the Feature (Opener) and she kept the audience in stitches recountin... See more

Company replied


Company details

  1. Corporate entertainment service
  2. Children's Party Service
  3. Entertainment agency

Written by the company

GigSalad has all the ingredients you need to mix up a successful party, production, or event of any type or size. Find and book everything from bands, musicians, and DJs to entertainers, speakers, and event services. With tens of thousands of performers and professionals for hire across the U.S. and Canada, our marketplace provides an easy and secure way to create an extraordinary gathering, whether you’re a first-time event host or a seasoned pro. Book something awesome!®


Contact info

4.8

Excellent

TrustScore 5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(5,731)

481 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple

Simple, quick quotes. Booked within 24 hours!

24 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the process was simple and that you were able to book the right fit within 24 hours.

Rated 5 out of 5 stars

Quick response

Quick response. Able to view sample acts. App easy to use.

25 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you received quick responses, enjoyed viewing sample performances, and found the app easy to use.

Rated 5 out of 5 stars

The Booking Process

The booking process surprisingly, was very user friendly. I was very impressed with friendly prompt replies. The customer service was excellent.

23 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the booking process was easy to use and that you received friendly, prompt communication throughout. We appreciate your kind words about our customer service.

Rated 4 out of 5 stars

Easy Peezy

What's great is that you have people's profiles with reviews at your fingertips. Only thing I find is with some, although you indicate you are just asking for quotes and have no set plans, they get offended when you don't book with them.

23 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the profiles and reviews helpful when exploring your options. We appreciate your feedback and understand that comparing quotes is an important part of the planning process. Our goal is to make it easy to connect with professionals and find the best fit for your event.

Rated 5 out of 5 stars

Hassle free booking

I appreciate how easy it was to receive multiple quotes quickly. I also like being able to message any one of the vendors prior to booking. The reviews feature was also useful. In addition being able to directly speak on the phone with the vendor was great. Most importantly was the detailed and clear terms and conditions with the protected deposit and the guarantee of fair contract

23 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the quoting process, messaging tools, and reviews helpful. It’s great to hear that the clear booking terms and payment protections gave you added confidence throughout the process.

Rated 5 out of 5 stars

easy process

easy process! Thank you

23 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the process was easy and appreciate you choosing GigSalad.

Rated 5 out of 5 stars

Very easy to look for the talent and…

Very easy to look for the talent and communicate with them. The person we chose was also very responsive to our questions. Booking process was also seamless.

23 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad it was easy to find and communicate with talent, and that the booking process was seamless. We hope your event is a great success!

Rated 5 out of 5 stars

The cards say: Katherine Violet is in your future

Katherine Violet is extraordinary! She is so warm and empathic, and gave everyone such amazing insights into their lives! I kept saying, "How does she know all these details about me?" She's the real deal! 100% professional, quick response, reasonable rate, plus she accommodated our last-minute date change. Best birthday party ever, and I can't wait to book her for our next girl's night!

21 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re so glad you and your guests had such a memorable experience. It’s wonderful to hear the event was a success and that the booking process was smooth from start to finish.

Rated 5 out of 5 stars

Great customer service

Great customer service. They called me back right away to resolve my problem

17 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad our team was able to respond quickly and help resolve your issue.

Rated 5 out of 5 stars

This was a very efficient and effective…

This was a very efficient and effective way to communicate with musicians in the area. We were very pleased at how easily we were able to interact get information to and from a number of interested people and then book a professional for our wedding.

21 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the process made it easy to connect with musicians, compare options, and find the right professional for your wedding.

Rated 5 out of 5 stars

Ok time and worked well

Ok time and worked well. The kids loved all the balloons. Thank you very much.

20 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad everything went well and that the kids loved the balloons.

Rated 5 out of 5 stars

I was very impressed with my reading

I was very impressed with my reading from Katherine, who enlightened me on the 5 questions I asked her to read on. I will definitely use her for upcoming book group parties as a special gift to my friends.

19 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re so glad you had a great experience and found the reading helpful and insightful. We hope your future events are a wonderful success.

Rated 5 out of 5 stars

Easy process

Easy process, quick responses and payment.

19 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the process easy and enjoyed the quick responses and payment experience.

Rated 5 out of 5 stars

The Process

The process for answering the questions when requesting a gig provides the provider with all the necessary information to make a reasonable quote. The down payment and final payment process ensures security for both. I requested a DJ and karaoke and got several responses with contact info and background information from which I could make a good decision.

19 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the process made it easy to receive detailed quotes, compare options, and book with confidence.

Rated 4 out of 5 stars

Great platform to source entertainment

This was such a great platform to help my fiancé and I find the right performers for our wedding. We are pleased with our experience. It was so helpful to have one space to connect to multiple musicians. We are so excited to have Rowan play at our upcoming wedding this fall. Will update review after our wedding.

***EDIT: Does Gigsalad actually read reviews? We haven’t had our wedding yet. My review stated we were excited to have the musician we booked perform at our upcoming wedding.

16 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad GigSalad helped you and your fiancé connect with talented musicians and find the right fit for your wedding. We appreciate the clarification and are excited for your upcoming celebration. We hope everything goes wonderfully this fall!

Rated 5 out of 5 stars

Easy to vet the different entertainers…

Easy to vet the different entertainers and to book. The process went smoothly and quickly.

16 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad it was easy to compare entertainers and that the booking process was smooth and quick.

Rated 5 out of 5 stars

Great service

The service was so helpful when planning my wedding. I was matched up with a bartender company within 8 hours of signing up! Stress free l. I would recommend to everyone!

16 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad GigSalad helped make your wedding planning easier and that you quickly found the right bartender for your event.

Rated 5 out of 5 stars

Very easy communication from start to…

Very easy communication from start to finish! This is my third time using GigSalad, and I have never been disappointed. Whether it's a last-minute request or an event booked months in advance, the performers and entertainers have always been professional, reliable, and talented. The booking process is simple, and the quality of service has been outstanding every time. I highly recommend GigSalad for any event!

16 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re thrilled to hear you’ve had great experiences with GigSalad time and time again. We appreciate your continued trust and recommendation.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look