GigSalad Reviews 

5,730
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the remarkably simple booking process, noting how wonderfully easy it is to answer a few quick questions and receive multiple fast quotes from incredibly talented local performers. People also deeply appreciate the helpful staff, smooth communication, and the convenient ability to browse detailed professional profiles and past reviews to find ideal entertainment for their special celebrations. Some reviewers were not happy with the platform navigation, mentioning that the website can sometimes feel quite complicated to browse, difficult to use, and hard when making final choices.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the website as very easy to use and helpful... See more

Service

Customers consistently note positive experiences with service, highlighting how simple it is to find and book... See more

Booking process

Reviewers mention positive feedback about the booking process, describing it as simple, user-friendly, and... See more

Response time

People report positive experiences with response time, highlighting how quickly performers and support staff... See more

Staff

Users describe positive interactions with staff, highlighting friendly and prompt communication across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Katherine Violet is extraordinary! She is so warm and empathic, and gave everyone such amazing insights into their lives! I kept saying, "How does she know all these details about me?" She's the real... See more

Company replied

Rated 5 out of 5 stars

GigSalad was very easy to use. I simply answered a few questions about our event, and GigSalad did the rest. I received multiple quotes from area musicians, all of whom had impressive talent and cred... See more

Company replied

Rated 5 out of 5 stars

After submitting my request, the site sent out requests to multiple bands/musicians. That eliminated a huge amount of leg work for me. When proposals came in, there was just one site to check and I re... See more

Company replied

Rated 5 out of 5 stars

Had a wonderful Church Comedy Night Fund Raiser at Sampson’s Mills Presbyterian Church with two wonderful Comedians. Jus Janell was the Feature (Opener) and she kept the audience in stitches recountin... See more

Company replied


Company details

  1. Corporate entertainment service
  2. Children's Party Service
  3. Entertainment agency

Written by the company

GigSalad has all the ingredients you need to mix up a successful party, production, or event of any type or size. Find and book everything from bands, musicians, and DJs to entertainers, speakers, and event services. With tens of thousands of performers and professionals for hire across the U.S. and Canada, our marketplace provides an easy and secure way to create an extraordinary gathering, whether you’re a first-time event host or a seasoned pro. Book something awesome!®


Contact info

4.8

Excellent

TrustScore 5 out of 5

6k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(5,730)

481 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is the 2nd time I've booked…

This is the 2nd time I've booked through Gigsalad and it has been wonderful each time. I have several quotes and several different experience levels to choose from. I love it!

16 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you’ve had a great experience both times and enjoyed having a variety of talented professionals to choose from.

Rated 5 out of 5 stars

Katherine’s tarot reading was spot on

Katherine’s tarot reading was spot on!

Both her intuition and knowledge were impressive and enabled a thorough and fun reading.

Amazing!!!! Highly recommend a reading with Katherine!

15 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you had such a great experience and found the reading both enjoyable and insightful.

Rated 5 out of 5 stars

Gigsalad makes booking easy and organized

I liked how well organized the website was and having the notifications and reminder emails. It made the process of looking at each quote, videos, style etc of each musician easy to understand and easy to come back to and make a decision.

15 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the site made it easy to compare options, stay organized, and find the right musician for your event.

Rated 4 out of 5 stars

Easy to find entertainers/performers

Made it easy to find entertainers for my event, Booking process was simple and straightforward. Quick response time and friendly user experience

15 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad it was easy to find entertainers and that you enjoyed the simple booking process and quick responses.

Rated 5 out of 5 stars

The Right Vibe…

The right vibe ~ Quick turnaround on providing great list of musicians. Early conversation w/ Louis was an early indicator that we made the right choice in working w/ GigSalad!

13 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you received great options quickly and found the right fit for your event.

Rated 3 out of 5 stars

Our events sometimes are 2 day or more…

Our events sometimes are 2 day or more and you only allow for 1 day booking and it is confusing to vendors that I want to hire. I have to explain everytime that there are 2 days.

13 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your feedback. We appreciate you sharing this with us and understand how multi-day events can create confusion during the booking process. Feedback like yours helps us identify opportunities to improve the experience for both event planners and vendors.

Rated 1 out of 5 stars

I would not recommend this company.

I would not recommend this company.

I was provided a quote for one price, but when the performer arrived, I was told I needed to pay additional cash that was never disclosed upfront. This felt extremely misleading and like a bait-and-switch tactic.

To make matters worse, when I attempted to cancel shortly after signing because the terms being presented were not what I originally agreed to, I was told I could not cancel. Being quoted one amount and then being asked for more money upon arrival is unacceptable and not how reputable businesses operate.

The entire experience felt deceptive, unprofessional, and focused on squeezing more money out of customers rather than honoring the agreement that was originally presented. I would strongly encourage anyone considering this company to get every fee, charge, and requirement in writing before signing anything.

Very disappointing experience.

12 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for sharing your feedback. We’re sorry to hear about your experience. Pricing and payment terms should be clearly communicated, and we understand your frustration.

Rated 5 out of 5 stars

The process was very smooth

The process was very smooth, quick and informative. I received a list of potential candidates and once I received their quotes I reviewed and selected secured my booking within 24 hrs.
Great service

9 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the process was smooth and informative and that you were able to quickly find and book the right fit for your event.

Rated 5 out of 5 stars

Marilyn Monroe!

My Dad is a fan of Marilyn Monroe so we were able to have Anna come to the restaurant and sing Happy Birthday for his 87th. She was perfect- easy to work with, on-time, and brought joy to everyone celebrating. Really fun- I highly recommend.

9 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re so glad the performance helped make your dad’s 87th birthday celebration special and memorable.

Rated 5 out of 5 stars

Easy to use.

Easy to use.

9 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found GigSalad easy to use.

Rated 5 out of 5 stars

Easy way to book a band!

Its very easy to book the band you want with the style you want. This was an effortless process.

9 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the process was effortless and helped you find the right band for your event.

Rated 5 out of 5 stars

Easy to use and the site connected me…

Easy to use and the site connected me with many established musicians. I found the perfect fit for my event within a short period of time.

9 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you connected with great musicians and found the perfect fit for your event.

Rated 5 out of 5 stars

This is a really nice service. Helped me in a pinch.

This is a really nice service. It's fast and easy, and super nice that it is a transparent and reasonable extra fee to GigSalad, so I know that the DJ is getting all of the money in his quote. Super nice that a down payment isn't required too, and that full payment goes to the DJ upon completion of services. Well thought out service. Wish I knew about it earlier, would have saved me some stress!

8 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the process was easy and transparent, and that it helped make planning your event less stressful.

Rated 1 out of 5 stars

I will not reveal my identity

I will not reveal my identity. But I advertise as a performer on gig salad and the one thing that hurts.My business is the option when you are looking for a performer and you put in a budget. To me, this basically has other performers in nature competing for the best price, not based on the quality of their service. Obviously a Klein is good to try to get the cheapest price possible. I mean, who would want to spend more? But by offering an option to put a budget, it really boycotts. 95% of the inquiries, whereas if there was no budget option, I can still advertise my services. And they would consider it based on the details.I provide them for the rate and would justify the two performers or such based on the quality, not just the price.

5 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for sharing your perspective. We appreciate your feedback and understand your concerns about how budget preferences can impact performer visibility. Feedback from professionals is important to us, and we’re always looking for ways to improve the experience for both event planners and performers.

Rated 5 out of 5 stars

Wes blew us away beyond expectation!

Wes blew us away beyond grandest expectations— feel incredibly fortunate to discover Wes last minute for our daughter’s bday party. An immense talent and party captain to create memories for any group. Additionally, amazing to communicate with.

6 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re so glad the performance exceeded expectations and helped create such special memories for your daughter’s birthday celebration.

Rated 5 out of 5 stars

Never knew you existed until ...

Never knew you existed until an acquaintance who entertains mentioned you. Was easy to navigate your site and list our event. Received a number of responses from performers we never would have found otherwise! Looking forward to working with individual we selected.

4 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you discovered GigSalad and found great performer options you may not have found otherwise. We hope your event is a great success!

Rated 4 out of 5 stars

Lots of offers appeared within such a…

Lots of offers appeared within such a short period of time, I was overwhelmed by all the responses and groups giving their quotes. Luckily, I was able to book now for the event 12 days from today.

3 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you received plenty of options and were able to find the right fit for your event.

Rated 5 out of 5 stars

Such prompt and professional options…

Such prompt and professional options available, can’t wait to us this platform again!

2 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found great options and had a positive experience. We look forward to helping with your next event!

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