Tried to get Paul Heaton tickets for Plymouth,presale no luck, main sale still no luck really disappointed as I need a seat Then yesterday I received a message saying some tickets available again s... See more
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It was mostly straightforward, did not like not being able to pick seats it only let me view an avaliable block and gave me seats. I also don't like booking and having to download yet another app t... See more
Company replied
I had presale access via the artist, but the access code didn't work until about 15 mins after the onsale time. Stressful at the time, but eventually managed to get tix after multiple attempts using... See more
Company replied
Only not five out of five as like many ticket purchasing sites, it is not clear where from, how and when actual or digital tickets will be be dispatched.
Company replied
Company details
- #24 of 41 best companies in Event ticket seller
Written by the company
Here you’ll find the most up to date news and tickets for some of the UK’s most prestigious music events including Country to Country, Neighbourhood Weekender and Sounds Of The City. We have presented tours for some of the greatest acts around including; Oasis, Take That, Foo Fighters, Coldplay, Peter Kay, Billie Eilish, The Killers, Arctic Monkeys and Little Mix, amongst many others! For any customer services queries please contact us here: http://gigst.rs/customerservice This link also allows you to track the status of your tickets.
Contact info
Manchester, United Kingdom
- www.gigsandtours.com
4.4
Excellent
36k reviews
Asks customers to review
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Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
GARBAGE !!!!
Booked to see Wet Leg back in october last year, its now less than a week till the show and Gigs And Tours STILL havent sent my e ticket !!
Not only that they have offered no explanation for the delay
5 July 2026
Unprompted review
Reply from Gigs and Tours
Hello , Sorry to hear this. The tickets will be sent out soon before the event. Please make sure you have the latest version of the app installed. Make sure you use the same email to log in with that you used to purchase your tickets with. If you have any issues on the night with your tickets then there is a dedicate Box Office at the venue who will be able to assist. Please bring your ID as the lead booker. We hope you have a great time at the gig! Thanks ^M
Really not impressed trying to get my e…
Really not impressed trying to get my e tickets for an event 2 days away and no response
Live chat doesn’t work
There’s no telephone number to call just waiting on email response
Total joke of customer services
And now possibly will miss the gig because they’ve not issued the ticket
Worst customer service ever
5 July 2026
Unprompted review
Reply from Gigs and Tours
Hello , Sorry to hear this. The tickets will be sent out soon before the event. Please make sure you have the latest version of the app installed. Make sure you use the same email to log in with that you used to purchase your tickets with. If you have any issues on the night with your tickets then there is a dedicate Box Office at the venue who will be able to assist. Please bring your ID as the lead booker. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Your communication is fabulous and easy…
Your communication is fabulous and easy to use. Thank you!
3 July 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
It worked which is always good
3 July 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
One star because I cannot give zero.
One star because I cannot give zero.
Purchased tickets last September for an event 7/7/2026. Still not received tickets. I have tried their contact form, chat bot & Facebook. Cannot get anybody to reply to me.
I feel that I have been scammed by them for nearly £130.00 & would never recommend them to anybody.
4 July 2026
Unprompted review
Reply from Gigs and Tours
Hello , Sorry to hear this. The tickets will be sent out soon before the event. Please make sure you have the latest version of the app installed. Make sure you use the same email to log in with that you used to purchase your tickets with. If you have any issues on the night with your tickets then there is a dedicate Box Office at the venue who will be able to assist. Please bring your ID as the lead booker. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Booking was straightforward
Booking was straightforward, as the website is easy to navigate. I am always glad when I can obtain tickets from this site, as it is so easy to book with Gigs and Tours!
1 July 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Louis Dunford Gig
Got tickets for Louis Dunford gig. Brilliant experience buying the tickets from start to finish.
29 June 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Very Easy To use and great queue management
Very Easy system to work around, managed to get in the queue and purchase tickets with enough time :)
15 August 2025
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
The only thing i found annoying was the…
The only thing i found annoying was the fact the e-tickets couldnt be added to the wallet on iphone other than that pretty good
1 July 2026
Reply from Gigs and Tours
Hello , Thank you for your review. All information regarding downloading your ticket you can find here when you log in - https://www.gigsandtours.com/customerservice Thank you ^M
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