Gilboys Reviews 172

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their top quality, ease of use, and the beautiful, transformative finishes they achieve on various wooden items. Many highlight the excellent user experience, noting how simple the products are to apply and how effectively they restore and enhance furniture. Reviewers also frequently commend the exceptional service and the helpful, knowledgeable staff. People appreciate the personalized touches, such as handwritten notes and thoughtful packaging, which contribute to a very positive overall impression of the company.

What people talk about most

Product

Users describe positive interactions with product. Customers are delighted with the results, noting that the... See more

Quality

Clients share positive opinions on quality, consistently praising the products for their effectiveness and... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the ease of application... See more

Service

Consumers find service to be positive, with many describing it as first-class, personalized, and exceptional.... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top Class Product People and businesses should take notice of how Gilboys conduct their business. From their Social Media, paid promotions, their website, the ease of ordering. The list goes on. The... See more

Rated 5 out of 5 stars

The polish arrived promptly. I have a trapezoidal hurdy gurdy which is a Paul Baker reproduction of an early 17th century instrument in the Royal College of music. It has been finished with Danish oil... See more

Rated 5 out of 5 stars

Having bounced around the internet for help with my restoration project, I found your videos and you're down to earth, straight forward tips on how to restore for the best results. Not only that, but... See more

Rated 5 out of 5 stars

Having experienced the joy of using Gilboy's hard wax oil, I pushed the boat out and purchased their beeswax polish. It was expensive to purchase from Ireland but, as my father used to say: "the goo... See more


Company details

Written by the company

Gilboys is a long established antique furniture restoration company based in South Devon Gilboys Beeswax Polishes have been created by Simon Gilboy the founder of the company. They now offer a range of high-quality wax products designed to nourish, protect, and enhance the natural beauty of wood, particularly antique furniture. The company takes pride in using traditional recipes and selecting only the finest natural ingredients to create their waxes. These polishes are widely used by antique restorers, furniture makers, and enthusiasts seeking to revitalise and preserve the patina of wooden items. They offer a selection of waxes that cater to different wood types and finishes, ensuring optimal results for various surfaces. Gilboys Beeswax Polishes are made with pure beeswax, which provides a natural barrier against moisture and wear while allowing the wood to breathe. The wax is carefully blended with other natural ingredients, like carnauba wax and natural plant waxes, to create a smooth and silky texture that is easy to apply and buff to a high shine. By using Gilboys Beeswax Polishes, customers can enjoy the benefits of a product that not only restores and protects their cherished wooden possessions but also aligns with a commitment to traditional craftsmanship and sustainable materials.


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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Rated 5 out of 5 stars

Where has Gilboys been all my life…

Where has Gilboys been all my life!? ❤️ My antique table had seen its better days. While researching how to rescue its dull top I came across a youtube video by furniture finish artisans Gilboys. After some email communication across the pond, I purchased this lovely kit containing two jars of beeswax, fine steel wool, polishing cloth, detailed instructions and a gift of some sunflower seeds for the garden to help the bees! Aw, these classy Gilboys) There is some application prowess to develop but wow what a result! I also used it on an antique German bread tray and an old violin. Wow, what a beautiful gloss from those lovely little bees 🐝!!! It’s not just about the honey people!

31 October 2024
Unprompted review
Gilboys logo

Reply from Gilboys

Thank you so much for taking time to write such a lovely review. I really appreciate it.
My aim is to provide the best products and the best service possible.
Kindest regards.
Simon Gilboy

Rated 5 out of 5 stars

Excellent products don't look elsewhere

With Simon's help we have stripped our oak dining table of unsightly stains and sealed it with 2 coats of Hard Wax Oil. We are very pleased with the result. The wood has darkened slightly, but we were aware this could happen. The finish is brilliant and we now feel confident in using our dinning table and not being afraid of stains. Can't recommend any of Gilboys products enough. Simon's You Tube videos are extremely helpful. Polished it off with Gilroys Gold beeswax. Another excellent product and it smells divine. We fully recommend Gilroys products, all are made from quality ingredients

8 October 2024
Unprompted review
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Reply from Gilboys

Thank you so much.
It's really nice to hear of your success with our products. Having been a furniture restorer all my life, I think its good to share and help others.
Thank you.
Simon

Rated 5 out of 5 stars

A Coming Around!

UPDATE: I recently moved from the US to the UK and have been getting into collecting and restoring antiques. After reading all the great reviews for Gilboys, I was super excited to try their wax on a 200-year-old clock I just bought. Unfortunately, Royal Mail ended up delivering my package to the wrong address, which was really frustrating.

At first, I had a hard time sorting it out because Royal Mail told me only the shipper could make a claim. When I reached out to Gilboys, I was a bit disappointed with their initial response. They said dealing with Royal Mail claims could be a hassle and suggested I should’ve chosen UPS for better tracking and insurance. At that point, I wasn’t sure what to do.

But then things got much better. After I escalated the issue, the owner of Gilboys personally contacted me. They were super apologetic about the miscommunication and quickly made it right. Not only did they send out a replacement ASAP, but they also made sure I felt like a valued customer. They really turned a frustrating situation around.

Now that I’ve used their wax, I can honestly say it’s fantastic—it brought out the beauty in my antique clock. What started out rough ended up making me a happy customer, thanks to their great service. I recommend Gilboys—not just for their products, but because the owner cares about their customers.

3 August 2024
Unprompted review
Gilboys logo

Reply from Gilboys

Thank you for your kind review.
My aim is to place our customers first. It is as equally important as having the best products.
Thank you, I really do appreciate it.
Kindest regards
Simon

Rated 5 out of 5 stars

Brilliant Customer Service and Advice

I must say how very impressed I was with Gilboys this week. After stumbling across their YouTube video on Oxaline Acid, I sought their advice via their website live chat. They gave me really good advice. I purchased their Oxaline Acid which arrived promptly. I was really chuffed with the tissue wrapping, free packet of sunflower seeds and a personalised note. It's very rare to get good old fashioned customer service. Well done!

10 July 2024
Unprompted review
Gilboys logo

Reply from Gilboys

Thank you so much for taking time out to write about us. I really appreciate it.
Kind regards
Simon

Rated 5 out of 5 stars

Did the bees 🐝 donate their knees because this is the...

Ordered Pure Gold Beeswax polish. Easy order placement and rapid delivery. Nicely presented with personalised message and a packet of sunflower seeds.
Applied to a number of Oak and Elm furniture pieces and the sheen was way above any beeswax polish I have used before by some margin.
This stuff IS pure gold. I have more natural wood furniture to polish so it's handy that a small amount can produce such great results. Definitely a keeper and will not hesitate to purchase again when required. Recommended 👏

20 January 2024
Unprompted review
Gilboys logo

Reply from Gilboys

Thank you so much for your lovely review.
My aim is to provide a 'real' customer service and experience.
Thank you ☺️
Simon Gilboy

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