Ginger Ted Reviews 127

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their thoughtful design, durability, and perfect fit for various dog breeds, including hard-to-fit dachshunds and whippets. Consumers appreciate the warmth, waterproof features, and overall excellent quality of the coats, often highlighting that they surpass other brands they have tried. People also rave about the exceptional customer service, describing it as helpful, friendly, and prompt. Reviewers value the company's responsiveness to inquiries, easy return and exchange processes, and willingness to go the extra mile to resolve issues. The fast delivery service and the inclusion of thoughtful extras in the parcels are also appreciated by consumers.

Based on these reviews

Rated 4 out of 5 stars

Ginger Ted has great quality products and excellent customer service. I’ve purchased from them multiple times and I’m always impressed. Their coats fit well, are warm, waterproof, and thoughtfully des... See more

Company replied

Rated 5 out of 5 stars

Excellent service. The dachshund coats arrived on time. Ginger Ted were brilliant in helping us return one of the coats that didn't fit our oddly shaped dachshund. Ginger Ted suggested an alternat... See more

Company replied

Rated 5 out of 5 stars

We ordered a hi viz coat for our Whippet and had 'Nervous' embroidered on both sides as she's a worrier when walking on the lead. Customer service were super helpful & friendly, and the coat arrived... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Perfect Coat for Rainy Walks! I ordered two waterproof dachshund dog coats for my boys. The material keeps my dogs dry and warm. The long Velcro straps are a huge bonus — they make it so... See more

Company replied


Company details

  1. Pet shop
  2. Clothing Shop
  3. Pet Care Store

Written by the company

1 dog and 2 humans working hard to keep Every Body Covered. Breed specific dog clothing including waterproof coats, harness dog coats, dog fleeces and beds. Waterproof coats for Dachshunds, Greyhounds, Pugs, Frenchies, Bulldogs and Standard Breeds. With or without a harness slot. Lightweight waterproof rain coats. Cosy fleeces with 4 or 2 legs, Sleeveless vests, Dachshund jumpers, Greyhound fleeces, pug, frenchie and bulldog jumpers. All machine washable. Choose long lasting, practical clothing to keep your dog dry and clean on your adventures.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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Rated 5 out of 5 stars

Albert the lurchers new coat!

After ordering a coat sat morning it arrived on Sunday. The guide on fitting was easily understood,therefore a perfect fit. Quality is second to none and with a reusable shopping bag and 50 poo bags...I love ginger Ted and so does Albert. Thankyou. X

20 October 2024
Unprompted review
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Reply from Ginger Ted

Thank you, big kisses to Albert from Ted

Rated 5 out of 5 stars

Great Customer Service and a lovely…

Great Customer Service and a lovely coat for our dog. Thank you for your support and willingness to adapt the original design to fit her shape.

10 October 2024
Unprompted review
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Reply from Ginger Ted

Thank you, pleased you got sorted and ready for winter

Rated 5 out of 5 stars

Vety impressed

Very quick postage, quality feels great on the coat (and looks fab!), the little bag it arrived in was a nice touch ❤️

1 October 2024
Unprompted review
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Reply from Ginger Ted

Thank you! Practical and stylish at the same time. Enjoy your walkies

Rated 5 out of 5 stars

Perfect all round. Well impressed.

I’m really impressed with everything from this company. Was looking for a raincoat for my rain hating pug. I’ve never found one before now that fit her perfectly. It’s easy to put on and take off which is a plus for her too. Looks lovely. Keeps her warm and dry. It’s really well made too. Will use again for sure.

14 October 2024
Unprompted review
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Reply from Ginger Ted

Really pleased you found us! We know how important it is to get the right fitting coat and to stay dry and warm. Have lots of fun on your adventures

Rated 5 out of 5 stars

Absolutely top class coats & delivery…

Absolutely top class coats & delivery is so quick. Lovely touch also providing a doggie freebie in the parcel. I have always purchased from Ginger Ted & the quality has always been superb.

14 October 2024
Unprompted review
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Reply from Ginger Ted

Thank you! Really appreciate your support and custom. Enjoy all your adventures

Rated 5 out of 5 stars

A coat that finally fits my Pup

A coat that finally fits my 15mth old JRT! She's long & thin, weighs 5.7kg so not your average build of a JRT & finding a coat was difficult until I found Ginger & Ted. Wanted a coat that was warm, waterproof and with a harness hole & after measuring her, I was able to find a coat that would fit in length as well as body & it fits perfectly! I also like the fact it has a collar so covers her neck. Fantastic quality & came with a bag, handy for storing coat during Summer, & some handy biodegradable poo bags. My excitement was not met with same enthusiasm from Pup but she'll be happy when she's warm & dry! Will probably order a tweed coat for Spring/Autumn dry, cold days. Also Ginger Ted was recommended to me by a Dacshund owner who pointed out that although my Pup is longer in leg than a Sausage, her body length wasn't which is something I'd not thought about( her Sausages have been paid in treats!).

23 September 2024
Unprompted review
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Reply from Ginger Ted

That's great news, so pleased you found us. We know how important it is to get the right fit and stay dry and warm. Enjoy your adventures

Rated 5 out of 5 stars

Fantastic quality coat and excellent…

Fantastic quality coat and excellent customer service!
This is our second purchase from Ginger Ted having previously bought a lovely fleece coat, and this time we needed a light rainproof one. Initially the coat I ordered was a little on the small side (my fault) and the lead placement hole didn’t work for us as our dog wears a harness where the attachment is further back. However, we were able to return the coat without issue and the customer service was excellent and really efficient. We received a bespoke replacement with perfectly placed harness hole in a super quick turnaround time! The coat is really lovely quality and this company clearly cares about making dogs and their owners happy- thank you!

11 October 2024
Unprompted review
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Reply from Ginger Ted

Thank you for your review, pleased you got sorted so quickly. Enjoy your walkies

Rated 5 out of 5 stars

Raincoat Recommended

Easy to use website, products are superb and the material does the job just nicely. The dayglo yeloow raincoat can be seen a way off which is ideal for my reactive hound. The only grip is the hole at the neck join which is a waste of time for a greyhound collar.

5 October 2024
Unprompted review
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Reply from Ginger Ted

Thank you for your review and feedback. You make an good point, we'll take it into account and appreciate your honesty

Rated 5 out of 5 stars

Really good dog coat

Really good dog coat. High quality materials and you can tell it’s well made.
Keeps my old lurcher cosy and warm.

9 October 2024
Unprompted review
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Reply from Ginger Ted

Thank you for your review. Enjoy your winter walkies

Rated 5 out of 5 stars

Amazing products

Amazing products, even better customer service. Waterproof and drying coat were a bit too small. Returned and new sizes delivered in under 3 days. Excellent

5 October 2024
Unprompted review
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Reply from Ginger Ted

Thanks for the review! Happy to help you get sorted with the correct sizes

Rated 5 out of 5 stars

Fantastic waterproof jacket for Bedlington/whippet.

I ordered the wrong size waterproof coat, returned it and received the correct size 2 days later! Excellent customer service.
The product is VERY well made and looks super smart.
Will definitely use this company again and highly recommend 🙂

12 September 2024
Unprompted review
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Reply from Ginger Ted

Thank you! Really happy you got sorted, as we know how important it is to stay dry and clean.

Rated 5 out of 5 stars

My boys new sweater

Skÿlos loved his new greyhound roll top sweater, very cuddly, he looks so warm and cosy. Well made & very prompt service. The only company to spell his name correctly with the accent added - bonus

1 October 2024
Unprompted review
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Reply from Ginger Ted

Absolutely, it's the important details that matter. Thank you so much for your review. Enjoy your adventures

Rated 5 out of 5 stars

Thank you for an outstanding service and perfectly bespoken jumper for Daisy.

Thank you for all your support in choosing the best outfit for Daisy. The coat fits perfectly, the high quality, cosy fabric will certainly keep my puppy warm and healthy this winter.

Also, thank you for your patience and advice as to the best style of the outfit.

4 October 2024
Unprompted review
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Reply from Ginger Ted

Daisy deserves the best, she needs to stay warm and dry. Glad you got sorted

Rated 5 out of 5 stars

ginger ted is just the best ..

ginger ted is just the best ... beautiful dog rugs for all events just like the horses have! great service from start to finish and their coats are just perfect, beautifully made, durable and cute to look at! shall be back for Christmas gifts!

2 October 2024
Unprompted review
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Reply from Ginger Ted

Ahh, thanks so much. Great thinking for Christmas gift ideas, too

Rated 5 out of 5 stars

Great value and quality.

Product was delivered on time . Very good quality and great fit for my greyhound. Best fitting coat I’ve had for her in a long time.

2 September 2024
Unprompted review
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Reply from Ginger Ted

Thanks for your review, enjoy your walkies

Rated 5 out of 5 stars

Lovely high vis raincoat

Lovely high vis raincoat. Very lightweight, comfortable, fits well, waterproof a present for a family member in yellow with an orange name, a third year birthday present for a jack russell, dog and owner very pleased with it!

17 August 2024
Unprompted review
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Reply from Ginger Ted

Thanks so much for your review. Really pleased to hear the present was a success!

Rated 5 out of 5 stars

Lovely greyhound jacket

Lovely greyhound jacket, well made. Ordered size too big and they were only to happy to send a replacement. Will buy again in future.

31 July 2024
Unprompted review
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Reply from Ginger Ted

Glad you got sorted. Thanks for taking the time to leave your review

Rated 5 out of 5 stars

excellent service i buy my poo bags…

excellent service i buy my poo bags from ginger ted and they are brilliant . this is my second order and i will be buying again

3 July 2024
Unprompted review
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Reply from Ginger Ted

Thanks for your review, you know where to come when you need more ;)

Rated 5 out of 5 stars

Top Marks!

I have bought several coats from Ginger Ted over the past couple of years, and have been delighted with each one. I recently needed some help with the velcro on two of them (not the company's fault) which was sorted out quickly. I have recommended GT to quite a few people whilst I've been out walking my greyhound Rocky, as they often stop to admire both him and his coats! My favourite is the tartan one with fleece lining. Very smart. The chap who runs GT is very helpful, friendly and personable. Top marks!

28 May 2024
Unprompted review
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Reply from Ginger Ted

Thanks so much for your lovely review, and being a regular customer. We're always happy to help out and make sure the product fits well. As we know, greyhounds need to stay toasty!

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