Gizmogo.com Reviews 646

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The process of entering, shipping, receiving updates, and payout was really smooth. It was easy to get rid of a ton of old phones and other devices, and worth the tiny bit of extra leg work required c... See more

Company replied

Rated 5 out of 5 stars

I appreciate Gizmogo's effort to reduce e-waste. I have used Gizmogo to sell/recycle around 10 phones over the past several years. Each interaction has been a positive experience. The pricing for... See more

Company replied

Rated 5 out of 5 stars

Gizmogo is a great company. Their website is easy to use and the whole process is user friendly. The offers I received were better than ones from other companies. They sent me a box with a pre-paid l... See more

Company replied

Rated 5 out of 5 stars

I have used several companies to trade in old laptops and smartphones, and almost all of them cut the estimated price by claiming dead batteries or other damages (sometimes by more than 50%) even thou... See more

Company replied

Company details

  1. Electronics store
  2. Mobile Phone Shop

Written by the company

Gizmogo specializes in making the process of selling and recycling used electronics easy and rewarding. If you have old phones, tablets, laptops, or game consoles, our platform offers a seamless way to turn them into cash while reducing e-waste. With competitive pricing and a user-friendly website, you can quickly get quotes and access prepaid shipping labels for hassle-free device returns. Our commitment to exceptional customer service means you’ll receive assistance at every step of the process, ensuring a positive experience from start to finish. Join the many satisfied customers who have discovered the ease of selling their used electronics with Gizmogo. Experience a quick and efficient way to declutter while contributing to a greener future. Trust Gizmogo for all your electronics recycling needs and see why we’re highly recommended for our reliable and efficient services.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

646 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My review

Honest and dependable company with legit sales and prives.

1 January 2025
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Thank you so much for sharing your wonderful feedback! We’re delighted to hear you found our services honest and dependable, and that you’re pleased with our pricing. Gizmogo is happy to hear that our commitment to providing exceptional service resonates with our customers. We’re grateful for your support and look forward to serving you again

Rated 5 out of 5 stars

IM LOVING THIS COMPANY AS A INCOME

This company has been great. Very true to it's word so far.

17 December 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Thank you so much for your kind words! We’re thrilled to hear you’re loving Gizmogo as a source of income. If you’re looking to maximize your earnings, be sure to check out our Brand Ambassador Program—it’s a great opportunity for individuals like yourself to earn even more by sharing Gizmogo with others. We appreciate your support and look forward to continuing to serve you!

Rated 5 out of 5 stars

Good service,fast refund

13 November 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Thank you for your feedback! Gizmogo specializes in buying electronics and offering payments, not refunds. However, we're glad to hear you were satisfied with our service and the speed of your transaction. If you have any further questions or need assistance, feel free to reach out to us. We appreciate your support!

Rated 5 out of 5 stars

Heard great things about this app

I've heard so many good things about this app. I just can't wait to try it out and see it myself.

11 November 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Thank you for your kind words! We’re thrilled to hear you’ve heard great things about Gizmogo. Just to clarify, we currently don’t have an app, but you can access all our services through our mobile-friendly website. If you have any questions or need assistance, feel free to reach out. We’re excited to help you get started!

Rated 5 out of 5 stars

Gizmogo is always my go-to spot for…

Gizmogo is always my go-to spot for selling my electronics. Now I can drop off and get paid faster since they moved to Corona. Thanks Gizmogo!

4 November 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Thank you so much for your loyalty and for choosing Gizmogo as your go-to! We're thrilled to hear that our new location in Corona, CA is making things even more convenient for you. Fast and easy transactions are what we aim for, and it’s wonderful to know you’re enjoying the drop-off option. Thanks for your support, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Awesome

Awesome. Easiest experience I ever had selling a device.

10 October 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Thank you so much for your kind words! We're thrilled to hear that you had such a smooth and easy experience with us. It’s our goal to make the process as simple and stress-free as possible. If you have any other devices to sell or recycle, we’ll be here to assist you!

Rated 5 out of 5 stars

Wonderful service with light-speed…

Wonderful service with light-speed inspection and fund release. Very patient customer service team with best price-matching plan in the industry

16 September 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

We're thrilled to hear that you had such a positive experience with Gizmogo! Our team takes pride in providing fast inspections and fast payments, and we're glad it met your expectations. It's also great to hear that our customer service team was helpful and patient throughout the process.

Rated 1 out of 5 stars

about 4 month ago i sent gizmo my brand…

about 4 month ago i sent gizmo my brand new i phone 12 mini they sent me the mailer and that's the last i heard of it the 800 number they provided has a full mailbox i wish i called this number before sending my phone

10 September 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Thank you for reaching out. We’ve been trying to contact you since 9/10 regarding your order. After checking our system, we currently do not have a record of your order. Please reach out to us through voicemail, email, or our website's live chat, and we’ll be happy to assist in resolving this matter.

Rated 5 out of 5 stars

Gives you a good price and gets your money to you fast

After a disastrous experience with another cell phone buyer, I decided to try Gizmogo as they listed the best price for my used phone. I sent my phone in and was not impressed with the offer, it was a little too low in my opinion. I called customer support, did not have to wait by a couple of minutes. The rep asked me what I would be happy with. I gave her a price four dollars less than the original price. She asked to put me on hold, came back in a minute and advised that the money had been sent via PayPal. I told her that was fast. She asked is she could help with anything else. I said no, I was happy. By the time I signed into PayPal, the money was there. I would recommend Gismogo.com.

3 September 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Hi Lawrence,
Thank you so much for sharing your experience with us! We're thrilled to hear that, after a less-than-ideal experience elsewhere, you gave Gizmogo a try. We're especially glad that our team was able to address your concerns quickly and meet your expectations. Ensuring a smooth and satisfying experience for our customers is our top priority, and it's wonderful to hear we could deliver that for you.
Your recommendation means the world to us, and we truly appreciate your trust in Gizmogo. Should you ever need assistance in the future, we’re always here to help.

Thank you once again for choosing us!

Rated 1 out of 5 stars

WATCH OUT!! Claim that the package was open and missing 2 of the 3 phones!!

Shipped three phones to this company Gizmogo (13771 Norton Ave, Chino, CA 91710) because my wife, myself and daughter got three new ones. Company sends me a video that they only received 1 phone because they claimed that the box was delivered open. I verified with Fedex that they would not deliver an opened box - they tried to say that Fedex meant "wide open". Why would you receive an open box as a business and open yourself to liability?! Also - why wouldn't the thief steal all three phones?? They must really think people are suckers.
I think they are keeping the phones and then having people file claims so they can double dip. I have already contacted the Federal Trade commision and will contact the state attorney's general as well.

UPDATE - FedEx is already issuing a check. This place had the guts to send me stills of video taken from when they received the package from FedEx and from when they processed my package at their facility and it clearly shows that IT WAS TAPED UP!! Confirms that they STOLE my phones and lied to me.

10 August 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Hello Steve,

We understand the concerns raised regarding the recent shipment. Upon receiving the package, we followed our standard protocol of recording the unpacking process. The package arrived with only the top side sealed, while the bottom side was not taped properly—it was simply folded into an X-pattern. We found only one phone inside. The recording was sent to the customer.

We immediately initiated an investigation with FedEx, who has acknowledged responsibility for the missing devices and is processing a reimbursement.

As a company that handles high-value electronics, we prioritize transparency and accountability. We appreciate the customer’s patience and are committed to ensuring a swift resolution.

Thank you for your understanding.

Rated 1 out of 5 stars

don,t try to buy goods from here

don,t try to buy goods from here, they send nothing.

1 July 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Hello Linda,

We apologize for the misunderstanding. We want to clarify that Gizmogo is an electronics purchaser and not a retailer. We buy used electronics, not sell goods. However, if you have any questions, please do not hesitate to contact us.

Thank you.

Rated 5 out of 5 stars

Gizmogo is the best I’ve seen to buy…

Gizmogo is the best I’ve seen to buy and sell items, it’s super easy, fast, confidence, awesome, real and the best so far… thank you Gizmogo.com

14 July 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Thank you so much for your review! We are truly grateful for your kind words and support. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. We appreciate your business and look forward to serving you again in the future.

Rated 3 out of 5 stars

Gizmo can use a little bit more…Over rated

Gizmo can use a little bit more improvement

29 June 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

We greatly appreciate your feedback as we diligently and continuously strive to improve in every aspect. Our hard work and dedication are aimed at ensuring all our customers have a wonderful experience and obtain the best offers for their electronics. We apologize if you faced an issue throughout your process. As a team we will continue growing to excellence and continue to provide the best services every day. Thank you!

Rated 5 out of 5 stars

U can have the shipment box sent for…

U can have the shipment box sent for free

22 June 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

We are delighted to know that you are satisfied with our services. We continually strive to streamline our processes for the convenience of all our customers. Your satisfaction brings us joy, and our primary objective is to provide effortless services to everyone. Thank you!

Rated 5 out of 5 stars

Platform was self exploratory

Platform was self exploratory

1 May 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Hello,
Thank you for your feedback! We are delighted to hear that you were able to navigate our website without any difficulties. Ensuring a positive user experience is one of our top priorities, and we are thrilled to see this reflected in your experience. Your positive comments affirm that our platform is user-friendly and intuitive for all users.
Best regards,

Rated 5 out of 5 stars

K. now

K. I able to get one person to check out the website no matter though she never gave me credits.

18 May 2024
Unprompted review
Rated 4 out of 5 stars

These guys are professionals who know…

These guys are professionals who know what they are doing! The whole process with them was flawless and easy. I would recommend them in a heartbeat!

12 April 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

We are delighted to receive your positive feedback! Our aim is to provide a seamless and impeccable experience, and we are pleased to know that we have achieved this in your instance. We appreciate your recommendation!

Rated 5 out of 5 stars

I've used Gizmogo for a few years now…

I've used Gizmogo for a few years now and I've been very happy with their overall process and they are very fair with the prices they offer. If you have not used Gizmogo, i would highly recommend them.

9 April 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Hi Andy,

Thank you very much for your continued support and loyalty over the years. We're delighted to hear that you've been pleased with our process and pricing fairness. Your recommendation means everything to us, and we're committed to maintaining the high standards that have earned your trust.

Rated 5 out of 5 stars

A wonderful company that listens to you…

A wonderful company that listens to you and is very helpful unlike other services I've used. Provided them my used camera and they accepted it with no judgement whatsoever. I'd suggest anyone with used equipment to reach out to Gizmogo for their services.

7 April 2024
Unprompted review
Gizmogo.com logo

Reply from Gizmogo.com

Hello Steven,
We greatly appreciate your feedback. We are delighted to hear that you are satisfied with our services. Our goal is always to ensure our customers' happiness and provide the highest quality of customer service. We are thrilled to hear that you found the sales process to be seamless and stress-free.
Thank you,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look